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Post Date: 2021-04-29
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Designation15 View Drop Down
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Posts: 3 		  Quote Designation15 Quote  Post ReplyReply bullet Topic: Customer Service
    Posted: 29 Apr 2021 at 12:07am
Hello all,

I felt the need to make this post because, even though it's hard for me to control my impatience, the customer service I have received so far is fantastic.

Ann has been dealing with my harassment for almost a month now, and all I can say is that she had been nothing but helpful.

She responds quickly, and makes sure to be as informative as possible.

So even though there are a lot of horror stories about waiting times the customer service is top notch.

Thank you guys for being awesome.

Stage 1 - 3/12
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Cretae View Drop Down
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Posts: 7331 		  Quote Cretae Quote  Post ReplyReply bullet Posted: 29 Apr 2021 at 4:26am
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hoserator View Drop Down
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Posts: 7966 		  Quote hoserator Quote  Post ReplyReply bullet Posted: 29 Apr 2021 at 2:25pm

AwesomeCongratulations and welcome to DS.
Thank you for posting and, ahem, what is on order? Smile
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Designation15 View Drop Down
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Posts: 3 		  Quote Designation15 Quote  Post ReplyReply bullet Posted: 29 Apr 2021 at 4:06pm
Just going to paste the specs from the email.

Chassis Model: Digital Storm Lumos
Exterior Finish: - Standard Factory Finish
Trim Accents: - Standard Factory Finish
Processor: Intel Core i9-10850K (5.2 GHz Turbo) (20-Thread) (10-Core) 3.6 GHz
Motherboard: ASUS TUF GAMING Z490-PLUS / MSI MPG Z490 GAMING EDGE (Intel Z490) (Up to 3x PCI-E) (No SLI)
System Memory: 32GB DDR4 3200MHz Digital Storm Performance Series
Power Supply: 850W Digital Storm Performance Series (Modular) (80 Plus Gold)
Expansion Bay: - No Thanks
Optical Drive: - No Thanks
Storage Set 1: 1x SSD M.2 (1TB Digital Storm M.2 Performance Series)
Storage Set 2: 1x SSD (1TB Samsung 860 EVO)
Storage Set 3: - No Thanks
RAID Config: - No Thanks
RAID Card: - No Thanks
Internet Access: High Speed Network Port (Supports High-Speed Cable / DSL / Network Connections)
Graphics Card(s): 1x GeForce RTX 3070 8GB (Performance Edition) (VR Ready)
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Cretae View Drop Down
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Posts: 7331 		  Quote Cretae Quote  Post ReplyReply bullet Posted: 30 Apr 2021 at 5:05am
If I may say, the DS M.2 selection for primary drive is a mistake. It is literally the slowest M.2 you can select. It's a SATA SSD, the others are all NVMe. If you want 1TB there, I recommend the Samsung 970 EVO PLUS. It's about 7 times faster, and will be a game-changer for all you do.

It's a good idea to partition that large a drive for, say, 200 or so GB for Windows, apps, and maintenance software. That way when you scan your C drive for viruses, malware, etc., you're done in seconds. Put your games on the other partition because you don't need to scan them. Windows has a partition wizard.
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hoserator View Drop Down
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Posts: 7966 		  Quote hoserator Quote  Post ReplyReply bullet Posted: 30 Apr 2021 at 9:12am
That is a nice build. Strong
I agree with Cretae's suggestion as to the Storage Set 1. DS is very easy to make changes to the builds at your stage. I would give them a call soonest.
Keep us posted.
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Alex View Drop Down
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Posts: 16314 		  Quote Alex Quote  Post ReplyReply bullet Posted: 30 Apr 2021 at 11:41am
Hang in there, it will be worth the wait.
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Designation15 View Drop Down
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Posts: 3 		  Quote Designation15 Quote  Post ReplyReply bullet Posted: 30 Apr 2021 at 8:50pm
Originally posted by Cretae

If I may say, the DS M.2 selection for primary drive is a mistake. It is literally the slowest M.2 you can select. It's a SATA SSD, the others are all NVMe. If you want 1TB there, I recommend the Samsung 970 EVO PLUS. It's about 7 times faster, and will be a game-changer for all you do.

It's a good idea to partition that large a drive for, say, 200 or so GB for Windows, apps, and maintenance software. That way when you scan your C drive for viruses, malware, etc., you're done in seconds. Put your games on the other partition because you don't need to scan them. Windows has a partition wizard.


I appreciate the suggestion but I think I'll be fine with this to start off with, I'm currently moving away from a PC that only has an HDD so even though this M.2 isn't NVMe it will be a pretty decent step up.

Also I do plan on upgrading some stuff as time goes on so I will most definitively change it out at some point.

Thank you for the suggestion!
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hoserator View Drop Down
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Posts: 7966 		  Quote hoserator Quote  Post ReplyReply bullet Posted: 02 May 2021 at 12:54am
You will really notice the change from HDD to SSD and be very pleased. That said, it is much easier to start with the NVMe than to upgrade later, like with RAM and the gpu(s).

Enjoy. Smile
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carefulpunch View Drop Down
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Posts: 157 		  Quote carefulpunch Quote  Post ReplyReply bullet Posted: 02 May 2021 at 10:30pm
I agree, SSDs make a huge difference. If it was me, I would most definitely pickup one.
carefulpunch
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