FAQ FAQ  Forum Search   Register Register  Login Login

Digital Storm Logo Off center

Post Date: 2011-09-07

 Post Reply Post Reply
Author
  Topic Search Topic Search  Topic Options Topic Options
Athronos View Drop Down
Newbie
Newbie

Email address used to purchase matched with forums account email.

Joined: 07 Sep 2011
Online Status: Offline
Posts: 11
  Quote Athronos Quote  Post ReplyReply bullet Topic: Digital Storm Logo Off center
    Posted: 07 Sep 2011 at 11:40pm
Hi just wanted to ask if anyone else had their digital storm laptop come with the outside logo off center by a half inch and slightly crooked, I purchased the xm15 level 4 and I was surprised that a $1,700 laptop would actually be sent to the buyer with the only thing that says digital storm being the only problem. Its not a great sign of quality when I don't get wow you have a digital storm laptop its "Is it just me or is the logo on the first of your computer a bit crooked and off center" ive had 3 people say that too me in the 2 days ive had it. Its a full half inch off center 7 inches from the left side and 7.5 from the right side.
Back to Top
Alex View Drop Down
Admin Group
Admin Group

Digital Storm Supervisor


Joined: 04 Jun 2012
Online Status: Offline
Posts: 16314
  Quote Alex Quote  Post ReplyReply bullet Posted: 08 Sep 2011 at 1:07am
@Athronos,
 
Thank you for brining this to our attention. We use a template which centers the badge. The only thing I can think that caused is that the adhesive behind the badge must have not secured properly, and as it was packaged, or in shipping, the badge shifted and adhered in a off center position.
 
We'll be more than happy to cover shipping costs and have the laptop come back to our facility so we may remove the logo and place a new one in the center for you.
 
Could you please email me directly: [email protected] and I'll be more than happy to take care of this issue completely. Big%20Smile
Back to Top
DST4ME View Drop Down
DS ELITE
DS ELITE

Email address used to purchase matched with forums account email.

Joined: 14 Apr 2008
Online Status: Offline
Posts: 36758
  Quote DST4ME Quote  Post ReplyReply bullet Posted: 08 Sep 2011 at 6:59pm
Thats the customer service we keep talking about how much we love
Back to Top
 Post Reply Post Reply

Forum Jump Forum Permissions View Drop Down



This page was generated in 4.882813E-02 seconds.