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Digital Storm Logo Off center

Post Date: 2011-09-07
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Athronos View Drop Down
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Newbie

Email address used to purchase matched with forums account email.

Joined: 07 Sep 2011
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Posts: 11 		  Quote Athronos Quote  Post ReplyReply bullet Topic: Digital Storm Logo Off center
    Posted: 07 Sep 2011 at 11:40pm
Hi just wanted to ask if anyone else had their digital storm laptop come with the outside logo off center by a half inch and slightly crooked, I purchased the xm15 level 4 and I was surprised that a $1,700 laptop would actually be sent to the buyer with the only thing that says digital storm being the only problem. Its not a great sign of quality when I don't get wow you have a digital storm laptop its "Is it just me or is the logo on the first of your computer a bit crooked and off center" ive had 3 people say that too me in the 2 days ive had it. Its a full half inch off center 7 inches from the left side and 7.5 from the right side.
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Alex View Drop Down
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Admin Group

Digital Storm Supervisor


Joined: 04 Jun 2012
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Posts: 16314 		  Quote Alex Quote  Post ReplyReply bullet Posted: 08 Sep 2011 at 1:07am
@Athronos,
 
Thank you for brining this to our attention. We use a template which centers the badge. The only thing I can think that caused is that the adhesive behind the badge must have not secured properly, and as it was packaged, or in shipping, the badge shifted and adhered in a off center position.
 
We'll be more than happy to cover shipping costs and have the laptop come back to our facility so we may remove the logo and place a new one in the center for you.
 
Could you please email me directly: [email protected] and I'll be more than happy to take care of this issue completely. Big%20Smile
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DST4ME View Drop Down
DS ELITE
DS ELITE

Email address used to purchase matched with forums account email.

Joined: 14 Apr 2008
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Posts: 36758 		  Quote DST4ME Quote  Post ReplyReply bullet Posted: 08 Sep 2011 at 6:59pm
Thats the customer service we keep talking about how much we love

Nvidia Drivers----AMD Drivers
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