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Driver Update Issue

Post Date: 2013-06-05
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Z Warrior View Drop Down
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Joined: 02 Jan 2010
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Posts: 5 		  Quote Z Warrior Quote  Post ReplyReply bullet Topic: Driver Update Issue
    Posted: 05 Jun 2013 at 11:57am
I want to play the new Marvel Heroes game, but it says my driver needs to be updated. I went to the radeon site, and had a software auto detect what I needed updating. After downloading what it needed to download, my computer crashed. It went to a blue screen saying it has to restart in order to save the pc. After the pc restarted, I got a notification that my drive wasn't installed. My pc resolution was at 800x600(I go on 1920x1080 and it wouldn't go back to that), and I couldn't access any game because the drive wasn't being recognized.

I have an ATI Radeon HD 5800 series.
Operating system: windows 7 home premium 64-bit.
Intel(R) Core(TM) i7 CPU

I tried updating my drive years ago, and the same thing occurred. I had to wipe out my pc to get everything back to normal.
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bprat22 View Drop Down
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Posts: 20391 		  Quote bprat22 Quote  Post ReplyReply bullet Posted: 05 Jun 2013 at 12:07pm
Drivers can be a real pain in the arse. Big%20Smile
 
If manually trying to roll back the driver doesn't work, then go to Control Panel > Device Manager > Display Drivers > right click your video card and select Uninstall.  Hard reboot your pc, not soft Restart, and let your OS install new device and drivers.  From there I couldn't say.  Some drivers work and some play havoc with ya.
 
Good Luck.
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Ariktu View Drop Down
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Posts: 492 		  Quote Ariktu Quote  Post ReplyReply bullet Posted: 05 Jun 2013 at 2:36pm
I agree. Manually uninstall the driver then reinstall the driver after the reboot.

Assuming you installed the updated driver over the old driver this could have caused the issues.

Good Luck!
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Onkel_Ken View Drop Down
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Posts: 2961 		  Quote Onkel_Ken Quote  Post ReplyReply bullet Posted: 12 Jun 2013 at 5:03pm
Knock on wood, I have been lucky so far with driver updates.
Velox X/AMD 5900X/MSI X570 Pro Carbon MB/32GB DDDR 3600 DSPS/850W PS/500GB Samsung 980 Pro/1TB Samsung 970 EVO Plus/500 GB HDD/Sound Blaster AE-7/EVGA FTW3 Ultra RTX 3080 10GB/Liquid CPU cooler AIO/
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