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DS Billing Issue

Post Date: 2008-01-24
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Sillen View Drop Down
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Joined: 13 Dec 2007
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Posts: 32 		  Quote Sillen Quote  Post ReplyReply bullet Topic: DS Billing Issue
    Posted: 24 Jan 2008 at 9:57pm
It seems I cant get anywhere with a double billing issue.

Thanks Alex for the assistance.




Edited by Sillen - 25 Jan 2008 at 2:55am
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Alex View Drop Down
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Digital Storm Supervisor


Joined: 04 Jun 2012
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Posts: 16314 		  Quote Alex Quote  Post ReplyReply bullet Posted: 25 Jan 2008 at 12:36am

Sillen,

If you been double billed, we will be more than happy to take care of it.
 
There is no reason why we wouldn't refund you the extra charge...
 
Posting in the forums in regards to a billing issue is definitely not going to get it taken properly. Please either call us and speak with the Billing Department or even better, "Private Message" me your order number and the (date & amount) of the charges and I will personally check with accounting for you.
 
Warm Regards,
Alex
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