DS Congigurator System

I have placed this post here because it is about the Configuration System on this forum.

The system has not work well for many weeks and while there has been numerous comments made about the problems, we continual to live with a defective system.

Please DS, some of us spend hours a day helping with configurations. It is not unreasonable to expect when we save a configuration that the system will save our choices. This is an inconvenience for us but it could discourage potential customers. When a customer works diligently on their dream computer they expect that the system will save their hard work.

Here is the problem I have. Others may have a different problem. I bring up a system and may change the CPU and add a GPU for instance. I make all the other changes I want and click "Email and Save" This takes me to a new window that should show my reconfigured system. Instead it shows the original, or parts of the original, configuration. Some or all of my changes are lost.

I believe some have had a problem with changing a component but the prices doesn't reflect the correct price change.

One other thing that would be a nice upgrade to the Configuration System would be that the corrected price of a reconfiguration would show up on the page you are directed to when you press "Email and Save". It just shows the configurator number.

The Browser you use doesn't seem to make any difference.

Frank


Edited by FrankW - 31 Mar 2012 at 10:31am

Don't forget that sometimes when you try to switch to Expert mode, it will say 'loading' and never load.

Thanks.