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Error Installing Java

Post Date: 2010-09-20
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Supernal-Echo View Drop Down
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Posts: 37 		  Quote Supernal-Echo Quote  Post ReplyReply bullet Topic: Error Installing Java
    Posted: 20 Sep 2010 at 6:51pm
So I am trying to update Java, but I get a 1723 error ("Problem with Windows Installer Package. A DLL required for this install to complete could not be run"). I can't uninstall if from Windows or CCleaner.

Any ideas here? I'm afraid something may have been deleted from the registry because I can't see anything wrong with Windows Installer.
Sebesta Photography
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!ender_ View Drop Down
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Posts: 4219 		  Quote !ender_ Quote  Post ReplyReply bullet Posted: 20 Sep 2010 at 9:27pm
did you try deleting it in safemode?
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EdH63 View Drop Down
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Posts: 1826 		  Quote EdH63 Quote  Post ReplyReply bullet Posted: 20 Sep 2010 at 10:11pm
Have you tried downloading the "Windows Installer Cleanup Utility"?  Remove all existing Java installs, and then reinstall the latest Java. 

http://support.microsoft.com/default.aspx?scid=kb;en-us;290301
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Supernal-Echo View Drop Down
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Posts: 37 		  Quote Supernal-Echo Quote  Post ReplyReply bullet Posted: 21 Sep 2010 at 12:49am
In safe mode, I'm given a message that Windows Installer is working properly. I'm not sure if that's the problem though because I was able to uninstall another program.
 
And the Windows Installer Cleanup Utility doesn't seem to be available to download there. In the article, it mentions that the utility is no longer available since it could damage other components. Is there another place to find it?
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EdH63 View Drop Down
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Posts: 1826 		  Quote EdH63 Quote  Post ReplyReply bullet Posted: 21 Sep 2010 at 8:46am
Try this...

http://majorgeeks.com/Windows_Installer_CleanUp_Utility_d4459.html
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Supernal-Echo View Drop Down
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Posts: 37 		  Quote Supernal-Echo Quote  Post ReplyReply bullet Posted: 21 Sep 2010 at 10:56am
Using the cleanup utility, I was able to uninstall it, finally! Thank you so much EdH63! You guys are my heroes! Big%20Smile
 
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EdH63 View Drop Down
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Posts: 1826 		  Quote EdH63 Quote  Post ReplyReply bullet Posted: 21 Sep 2010 at 11:34am
I'm glad you got it.  That utility has helped me off and on, so keep it handy for future reference.
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