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Getting Excited Again!!

Post Date: 2020-07-08
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Bat21 View Drop Down
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    Posted: 08 Jul 2020 at 9:57am
Stage 1 = 6/2
Stage 2 = 7/8
Stage 3 = 7/8

It is exciting to see the stages move. I love getting the update emails from Digital Storm. When I ordered, 6 weeks was my estimated ship date. So it should be pretty close.



Edited by Bat21 - 08 Jul 2020 at 9:57am
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Woohoo - Just hit Stage 4
Stage 1 = 6/2
Stage 2 = 7/8
Stage 3 = 7/8
Stage 4 = 7/8
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Posts: 13 		  Quote Hades Quote  Post ReplyReply bullet Posted: 08 Jul 2020 at 12:41pm
Congrats!

Mine has been on stage 3 for 3 weeks now lol
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 Awesome
My Two Digital Storm Rigs: Mr. Bojangles (HAF-X, 2010) & Mrs. Bojingles (Bolt I, 2013).
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Posts: 106 		  Quote theantihero Quote  Post ReplyReply bullet Posted: 08 Jul 2020 at 5:34pm
Nice! Excited for you as well. Hope I hit the stages fast :P
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Posts: 1581 		  Quote Nav Quote  Post ReplyReply bullet Posted: 08 Jul 2020 at 6:27pm
Its stage 5 now :)
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Bat21 View Drop Down
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Correct Stage 5
Stage 1 = 6/2
Stage 2 = 7/8
Stage 3 = 7/8
Stage 4 = 7/8
Stage 5 = 7/8

Getting very excited....just like waiting for Christmas as a kid!
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Moving right along....
Stage 1 = 6/2
Stage 2 = 7/8
Stage 3 = 7/8
Stage 4 = 7/8
Stage 5 = 7/8
Stage 6 = 7/9

Edited by Bat21 - 09 Jul 2020 at 12:10pm
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My orders were processed 5/29 still on stage 2 they just keep on pushing back the shipment dates. Apparently it’s going to ship tomorrow but I’m still on stage 2 😕
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Posts: 22 		  Quote Bat21 Quote  Post ReplyReply bullet Posted: 09 Jul 2020 at 1:09pm
Originally posted by Granpegamento

My orders were processed 5/29 still on stage 2 they just keep on pushing back the shipment dates. Apparently it’s going to ship tomorrow but I’m still on stage 2 😕


Give them a call. They answered when I called and they helped me understand what parts they were waiting on.
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Posts: 5 		  Quote Brentwilliam98 Quote  Post ReplyReply bullet Posted: 09 Jul 2020 at 5:52pm
Lucky, my Computer only reached Stage 3 yesterday and didn't go up agian today yet.

Stage 1: 6/1
Stage 2: 7/8
Stage 3: 7/8
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Moving right along....
Stage 1 = 6/2
Stage 2 = 7/8
Stage 3 = 7/8
Stage 4 = 7/8
Stage 5 = 7/8
Stage 6 = 7/9
Stage 7 = 7/10

Its getting real!
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Posts: 5 		  Quote Brentwilliam98 Quote  Post ReplyReply bullet Posted: 11 Jul 2020 at 2:58pm
Originally posted by Bat21

Moving right along....
Stage 1 = 6/2
Stage 2 = 7/8
Stage 3 = 7/8
Stage 4 = 7/8
Stage 5 = 7/8
Stage 6 = 7/9
Stage 7 = 7/10

Its getting real!


That's exciting, I hope my computer starts moving next week or soon, it's been on Stage 3 for about 3 days now.
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Posts: 106 		  Quote theantihero Quote  Post ReplyReply bullet Posted: 11 Jul 2020 at 4:30pm
Originally posted by Brentwilliam98

Originally posted by Bat21

Moving right along....
Stage 1 = 6/2
Stage 2 = 7/8
Stage 3 = 7/8
Stage 4 = 7/8
Stage 5 = 7/8
Stage 6 = 7/9
Stage 7 = 7/10

Its getting real!


That's exciting, I hope my computer starts moving next week or soon, it's been on Stage 3 for about 3 days now.


Hey man I'm right behind you on that! hope we go through pretty quickly as well :)
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Posts: 53 		  Quote reedni94 Quote  Post ReplyReply bullet Posted: 11 Jul 2020 at 5:22pm
Custom lumos - Config 3191392 - Ordered 5\20

Stage 1: 5.20
40 days
Stage 2: 6.29
3 days
Stage 3: 7.2
6 days
Stage 4: 7.8

     I honestly found it easier to wait when it was an open ended, undetermined end. Now that I'm rolling through the stages, I'm back to constantly checking my email.
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Posts: 5 		  Quote Brentwilliam98 Quote  Post ReplyReply bullet Posted: 11 Jul 2020 at 7:42pm
Originally posted by reedni94

Custom lumos - Config 3191392 - Ordered 5\20

Stage 1: 5.20
40 days
Stage 2: 6.29
3 days
Stage 3: 7.2
6 days
Stage 4: 7.8

     I honestly found it easier to wait when it was an open ended, undetermined end. Now that I'm rolling through the stages, I'm back to constantly checking my email.


I definitely feel you, went from stage 2 and 3 in 1 day and have been constantly checking my email every day almost and praying
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Posts: 22 		  Quote Bat21 Quote  Post ReplyReply bullet Posted: 17 Jul 2020 at 1:40pm
It will be delivered tomorrow!!! FedEx had an issue and was delayed a day. Cant wait to get my hands on it so i know it is real!!
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Posts: 5 		  Quote Brentwilliam98 Quote  Post ReplyReply bullet Posted: 17 Jul 2020 at 1:42pm
Amazing, mine reached Stage 5 this week. Hope it goes though fast
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Posts: 106 		  Quote theantihero Quote  Post ReplyReply bullet Posted: 17 Jul 2020 at 2:01pm
Originally posted by Brentwilliam98

Amazing, mine reached Stage 5 this week. Hope it goes though fast


Hopefully we'll get ours shipped next week! That's the guess/estimate from what I received from DS staff.

Edited by theantihero - 17 Jul 2020 at 2:02pm
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Posts: 5 		  Quote Brentwilliam98 Quote  Post ReplyReply bullet Posted: 17 Jul 2020 at 3:24pm
I sure hope so
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Posts: 106 		  Quote theantihero Quote  Post ReplyReply bullet Posted: 17 Jul 2020 at 3:27pm
Originally posted by Brentwilliam98

I sure hope so


What shipping did you get? I paid for next day air when they ship mine.
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Bat21 View Drop Down
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Posts: 22 		  Quote Bat21 Quote  Post ReplyReply bullet Posted: 18 Jul 2020 at 8:09am
I paid for next day but they shipped it 3 day ground and fed ex had problems so took even longer to get it.

NOW I have it and it looks great...BUT i think they gave me the wrong MB. I ordered the Z490 WIFI and of course there is NO wifi. So i have a nice computer that i cant connect to the internet. I sure hope they call me back ASAP to verify.

Not excited anymore...been too painful of a process. Over 6 WEEKS and wrong shipping and wrong MB? Not sure how that is possible?
Losing excitement every passing day
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Posts: 32 		  Quote andrewkim Quote  Post ReplyReply bullet Posted: 18 Jul 2020 at 8:44am
Originally posted by Bat21

I paid for next day but they shipped it 3 day ground and fed ex had problems so took even longer to get it.

NOW I have it and it looks great...BUT i think they gave me the wrong MB. I ordered the Z490 WIFI and of course there is NO wifi. So i have a nice computer that i cant connect to the internet. I sure hope they call me back ASAP to verify.

Not excited anymore...been too painful of a process. Over 6 WEEKS and wrong shipping and wrong MB? Not sure how that is possible?


That really blows, sorry to hear that. Hopefully they sort it out fast.
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Posts: 157 		  Quote chrisdel1234 Quote  Post ReplyReply bullet Posted: 18 Jul 2020 at 9:05am
Originally posted by Bat21

I paid for next day but they shipped it 3 day ground and fed ex had problems so took even longer to get it.

NOW I have it and it looks great...BUT i think they gave me the wrong MB. I ordered the Z490 WIFI and of course there is NO wifi. So i have a nice computer that i cant connect to the internet. I sure hope they call me back ASAP to verify.

Not excited anymore...been too painful of a process. Over 6 WEEKS and wrong shipping and wrong MB? Not sure how that is possible?


wym no wifi? I am not knowledgeable when it comes to motherboard components. Can you explain? I thought all desktops can connect to wifi automatically?
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Posts: 13 		  Quote Hades Quote  Post ReplyReply bullet Posted: 19 Jul 2020 at 1:33pm
Originally posted by chrisdel1234

Originally posted by Bat21

I paid for next day but they shipped it 3 day ground and fed ex had problems so took even longer to get it.

NOW I have it and it looks great...BUT i think they gave me the wrong MB. I ordered the Z490 WIFI and of course there is NO wifi. So i have a nice computer that i cant connect to the internet. I sure hope they call me back ASAP to verify.

Not excited anymore...been too painful of a process. Over 6 WEEKS and wrong shipping and wrong MB? Not sure how that is possible?


wym no wifi? I am not knowledgeable when it comes to motherboard components. Can you explain? I thought all desktops can connect to wifi automatically?


Nope. I have limited knowledge but you need a WiFi chip to be able to connect to wifi, and not every motherboard comes with it.

For DS in particular, when building and picking a mobo it says if there is a wifi with "WiFi" being listed.

Otherwise you need to select a wifi chip seperately.

I had to get a WiFi chip as well, so I hope this doesn't happen to me. Been waiting a long time for a PC, would suck if it had no WiFi x.x

Edited by Hades - 19 Jul 2020 at 1:34pm
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Posts: 157 		  Quote chrisdel1234 Quote  Post ReplyReply bullet Posted: 19 Jul 2020 at 3:14pm
Originally posted by Hades

Originally posted by chrisdel1234

Originally posted by Bat21

I paid for next day but they shipped it 3 day ground and fed ex had problems so took even longer to get it.

NOW I have it and it looks great...BUT i think they gave me the wrong MB. I ordered the Z490 WIFI and of course there is NO wifi. So i have a nice computer that i cant connect to the internet. I sure hope they call me back ASAP to verify.

Not excited anymore...been too painful of a process. Over 6 WEEKS and wrong shipping and wrong MB? Not sure how that is possible?


wym no wifi? I am not knowledgeable when it comes to motherboard components. Can you explain? I thought all desktops can connect to wifi automatically?


Nope. I have limited knowledge but you need a WiFi chip to be able to connect to wifi, and not every motherboard comes with it.

For DS in particular, when building and picking a mobo it says if there is a wifi with "WiFi" being listed.

Otherwise you need to select a wifi chip seperately.

I had to get a WiFi chip as well, so I hope this doesn't happen to me. Been waiting a long time for a PC, would suck if it had no WiFi x.x



Yea I realized that , my router is upstairs so I had to upgrade my motherboard to one with wifi integrated
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Got a call over the weekend that I was wrong and that the motherboard that was installed includes WIFI.

Called this morning and show them pictures and they then agreed that they did put in the wrong MB. I have been working in IT for 26 years. Its not that hard to compare the back of MBs on the internet.

So now i wait for someone else to call to tell me what they are going to do to remedy the situation. My guess they will want me to just accept the refund for the difference. But I want what I paid over 2700 for. I dont want to have to go by a WIFI adapter and have something hanging off my PC. Also this MB does not do Bluetooth....UUGGHHH. I want what I paid AND WAITED 6 weeks for. I think that is fair.
Losing excitement every passing day
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Posts: 106 		  Quote theantihero Quote  Post ReplyReply bullet Posted: 20 Jul 2020 at 9:46am
Originally posted by Bat21

Got a call over the weekend that I was wrong and that the motherboard that was installed includes WIFI.

Called this morning and show them pictures and they then agreed that they did put in the wrong MB. I have been working in IT for 26 years. Its not that hard to compare the back of MBs on the internet.

So now i wait for someone else to call to tell me what they are going to do to remedy the situation. My guess they will want me to just accept the refund for the difference. But I want what I paid over 2700 for. I dont want to have to go by a WIFI adapter and have something hanging off my PC. Also this MB does not do Bluetooth....UUGGHHH. I want what I paid AND WAITED 6 weeks for. I think that is fair.


I'm sorry you had to go through all that.. It does sound really horrible and I wouldn't want anyone to go through that.. I really hope they'll make this right and hopefully my build doesn't get messed up. Honestly a little worried now.

Edited by theantihero - 20 Jul 2020 at 10:54am
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Posts: 32 		  Quote andrewkim Quote  Post ReplyReply bullet Posted: 20 Jul 2020 at 10:49am
Originally posted by Bat21

Got a call over the weekend that I was wrong and that the motherboard that was installed includes WIFI.

Called this morning and show them pictures and they then agreed that they did put in the wrong MB. I have been working in IT for 26 years. Its not that hard to compare the back of MBs on the internet.

So now i wait for someone else to call to tell me what they are going to do to remedy the situation. My guess they will want me to just accept the refund for the difference. But I want what I paid over 2700 for. I dont want to have to go by a WIFI adapter and have something hanging off my PC. Also this MB does not do Bluetooth....UUGGHHH. I want what I paid AND WAITED 6 weeks for. I think that is fair.


This is truly horrifying.
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Posts: 1581 		  Quote Nav Quote  Post ReplyReply bullet Posted: 20 Jul 2020 at 11:11am
The mistake was made due to an error on the configurator listing it as the Wi-Fi model when we were actually carrying the non-WiFi model. This was corrected a while ago on the website but Bat21's order was one of the first before it was changed and the error was caught.

Our customer service team did contact Bat21 and we arranged to send a Bluetooth/WiFi 6 PCI-e add-in card that would give better performance than the built in motherboard would have had.
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Posts: 106 		  Quote theantihero Quote  Post ReplyReply bullet Posted: 20 Jul 2020 at 12:08pm
Originally posted by Nav

The mistake was made due to an error on the configurator listing it as the Wi-Fi model when we were actually carrying the non-WiFi model. This was corrected a while ago on the website but Bat21's order was one of the first before it was changed and the error was caught.

Our customer service team did contact Bat21 and we arranged to send a Bluetooth/WiFi 6 PCI-e add-in card that would give better performance than the built in motherboard would have had.


That's good to hear, I would take the PCI-e add-in card which would've served as good as or even better. Reassuring that Bat21 is being taken care of. Although the shipping mistake is worrisome. If it's shipped with ground when it was supposed to be shipped next day air, is that refunded? Hoping my order gets shipped within this week.
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Posts: 1581 		  Quote Nav Quote  Post ReplyReply bullet Posted: 20 Jul 2020 at 12:16pm
If the shipping method is incorrect, any differences are refunded.
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Thank You Digital Storm Team. They came up with a good solution for me and I am VERY happy with the customer service. In all businesses mistake happen, but if the company works with their customers all works out in the end.

Again Thank You to the DS team. I appreciate your help and I love the new rig!
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I feel safe in my little corner now. Thanks for following up in this thread!

Edited by theantihero - 20 Jul 2020 at 3:23pm
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