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Got my Dreadnought today - First Impressions

Post Date: 2013-04-17

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armoredsaint View Drop Down
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  Quote armoredsaint Quote  Post ReplyReply bullet Topic: Got my Dreadnought today - First Impressions
    Posted: 17 Apr 2013 at 8:09pm
It basically took a week and a half from order to delivery from CA to OH, the build process was quick!

The box was huge, looks like the packaging method was different than the video shown with expanding foam. It's some elastic plastic like ones I've used to ship laptops with.





Got my cool T-shirt with someones blonde hair on it


Here it is in all it's glory!



I am very disappointed in the placement of the red cathode tube, I have no idea why he installed it up and behind the motherboard, 75% of the light is blocked and you barely see it at night.



The cable management is "okay" and some is sloppy, some of the wires are pinched so tight with zip ties I am concerned that it might break later on. The cables/wires are putting a lot of pressure on the side case panel, I know it's bulging out.


I had to search out myself to see where my fan controller was hooked up to which fan, it would've been nice if they included a note.

I have to say I was very excited to get it today, but some of my enthusiasm has died down - I guess I just assumed perfection...

Edited by armoredsaint - 17 Apr 2013 at 8:14pm
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  Quote Alex Quote  Post ReplyReply bullet Posted: 17 Apr 2013 at 9:24pm
@armoredsaint,

Thank you for taking the time to post your review. After reviewing your review, that's definitely not how we want our customers to enjoy their system. I am sorry, and to make myself feel better, I would be very happy if we could have the system come in for service and have our team re-build it for you. We will cover all shipping costs and treat it as a priority.

Please send me an email: [email protected] when you get a chance.
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  Quote Alex Quote  Post ReplyReply bullet Posted: 17 Apr 2013 at 9:30pm
P.S.

I've sent a copy of your review to all of Upper Management to ensure this does not occur for future customers. Mistakes or situations can always occur as a business grows and adds new employees, but, that's not an excuse and we always want to learn from situations to perfect the business for our customers.
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  Quote armoredsaint Quote  Post ReplyReply bullet Posted: 17 Apr 2013 at 9:48pm
Alex - thank you very much for the offer. Do you know what the turn around might be?

I will say Richard at your tech support was awesome, very impressed with his knowledge and professionalism.

Also when I turn it on or do a restart, it has a loud beep/quick chirp - is that normal?

Edited by armoredsaint - 17 Apr 2013 at 9:52pm
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  Quote Solidus1833 Quote  Post ReplyReply bullet Posted: 17 Apr 2013 at 9:52pm
super alex saves tha day..
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  Quote Solidus1833 Quote  Post ReplyReply bullet Posted: 17 Apr 2013 at 9:52pm
also i have to say the wiring on that case is not ds standard, that is the worse ive seen from them.
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  Quote armoredsaint Quote  Post ReplyReply bullet Posted: 17 Apr 2013 at 9:56pm
Originally posted by Solidus1833

also i have to say the wiring on that case is not ds standard, that is the worse ive seen from them.


now i know it's not just me then - yeah it's a lot worse if you see it in person, plus on the other side with the window cut-out, the wiring is quite bad too
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  Quote Solidus1833 Quote  Post ReplyReply bullet Posted: 17 Apr 2013 at 9:58pm
i dont see the problem with the window side. besides what you dont like about where the light is. but the back panel is definatly weird.
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  Quote Alex Quote  Post ReplyReply bullet Posted: 17 Apr 2013 at 9:58pm
@armoredsaint,

Thank you for the quick reply. It just does not live up to the quality myself and our team takes pride in, which is why we would like to take care of this for you. We'll do our best to turn it around in 1-2 days once it arrives to our facility. Shipping will take 3-5 days each way.

The beep when you re-start or start the computer is normal.
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  Quote Solidus1833 Quote  Post ReplyReply bullet Posted: 17 Apr 2013 at 10:01pm
alex do you have pictures of what it looked like before it got boxed? mabe wiring got loose during shipping?
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  Quote Alex Quote  Post ReplyReply bullet Posted: 17 Apr 2013 at 10:06pm
I'll be checking tomorrow (Upper Management will look into it anyways), but, I doubt it happened in shipping.

Edited by Alex - 17 Apr 2013 at 10:12pm
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  Quote Solidus1833 Quote  Post ReplyReply bullet Posted: 17 Apr 2013 at 10:08pm
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  Quote armoredsaint Quote  Post ReplyReply bullet Posted: 18 Apr 2013 at 5:17am
Originally posted by Solidus1833

alex do you have pictures of what it looked like before it got boxed? mabe wiring got loose during shipping?


I don't think it can move considering how tight the zip ties are on the wires, my major concerns is all the 180 degree kinks in some of the cables.

Plus who know what's going on with wiring I can't see behind the case wall and mobo.

Last night it was having issues reading one of my hard drives, so sad...
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  Quote armoredsaint Quote  Post ReplyReply bullet Posted: 18 Apr 2013 at 5:20am
Originally posted by Alex

@armoredsaint,

Thank you for taking the time to post your review. After reviewing your review, that's definitely not how we want our customers to enjoy their system. I am sorry, and to make myself feel better, I would be very happy if we could have the system come in for service and have our team re-build it for you. We will cover all shipping costs and treat it as a priority.

Please send me an email: [email protected] when you get a chance.


Hi Alex,

Email sent
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  Quote armoredsaint Quote  Post ReplyReply bullet Posted: 18 Apr 2013 at 8:31am
Just noticed that I am missing the side fan shroud or however you call it? It's not in my left-over parts either.



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  Quote Solidus1833 Quote  Post ReplyReply bullet Posted: 18 Apr 2013 at 8:40am
lol i was wondering if we got those, would it even let the air go over both cards?
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  Quote Alex Quote  Post ReplyReply bullet Posted: 18 Apr 2013 at 9:47am
I believe we don't install them because they get in the way of many graphic cards when we install the foam materials (depending if you have a heavy graphics card).

It's not something that really does much to help with temps, but, if you would like, we can include it in the packaging for you?
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  Quote armoredsaint Quote  Post ReplyReply bullet Posted: 18 Apr 2013 at 9:49am
Originally posted by Alex

I believe we don't install them because they get in the way of many graphic cards when we install the foam materials (depending if you have a heavy graphics card).

It's not something that really does much to help with temps, but, if you would like, we can include it in the packaging for you?


it's cool, i don't need another spare part
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  Quote Tidgxor Quote  Post ReplyReply bullet Posted: 18 Apr 2013 at 9:49am
My HAF-X has its fan shroud. Though I have never tested the temps without it. Or course, the GPU bracket was also not used in my build, so that might have been why they stuck the shroud on. 
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  Quote Nomad1970 Quote  Post ReplyReply bullet Posted: 18 Apr 2013 at 6:34pm
I didn't get a shroud either.  But there is a GPU bracket and the manual says to use one or the other. It doesn't appear to me that there would be any room for a shroud, too many power connections to the GPUs.


Edited by Nomad1970 - 18 Apr 2013 at 8:39pm
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  Quote Tidgxor Quote  Post ReplyReply bullet Posted: 18 Apr 2013 at 8:10pm
I also ordered 2 1/2 years ago, so DS very likely has changed their setup for the 942 since then. 
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  Quote armoredsaint Quote  Post ReplyReply bullet Posted: 21 Apr 2013 at 7:10am
It's going to be frustrating not having my "new" computer for the next couple of weeks - since I use it in my home office for work also. Now it's back to my crappy HP Elitebook laptop for now.

I am trying to be optimisitic that everything will be corrected. And I discovered this morning one of SATA cable connectors which is supposed to be 6GB was plugged into a 3GB port and vice versa...no wonder my other SSD (Cruical M4) was slow compared to the Samsung Pro 840 when I ran Crystal Disk Mark

Edited by armoredsaint - 21 Apr 2013 at 7:11am
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  Quote Alex Quote  Post ReplyReply bullet Posted: 21 Apr 2013 at 10:46am
On many boards, the SATA III ports (SATA 6Gb/s) don't have the better performance than the SATA II (SATA 3Gb/s) ports in random 4K reads and writes and IOPS which will actually improve real world overall performance.

Usually the only time you'll see SATA III ports do better are in sequential benchmarks.

If you would like to ensure we have your SSD on the SATA III port (SATA 6Gb/s), we definitely can. But, I believe you're not going to be sending the SSD with the system right?
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  Quote armoredsaint Quote  Post ReplyReply bullet Posted: 21 Apr 2013 at 12:08pm
Maybe I used the wrong one with Crystal? I used the Seq for read and write and it went from 232 read/155 write to 444read /170 write when it was connected to the correct SATA port. But I noticed the cabling is white connectors for the 6gb and the 3gb is all black, plus iirc it said 6gb on the white cable connectors.

You're correct, I don't fell comfortable sending my SSD and HDD in since it has personal info and naked pictures

Edited by armoredsaint - 21 Apr 2013 at 12:10pm
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  Quote armoredsaint Quote  Post ReplyReply bullet Posted: 21 Apr 2013 at 12:13pm
But I will say, this thing is a beast - runs nice and cool, plus quiet when i played BF3 for the first time in a month for an hour.

i just need to get used to the corsair k90 and m65.

Edited by armoredsaint - 21 Apr 2013 at 12:14pm
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  Quote Tidgxor Quote  Post ReplyReply bullet Posted: 21 Apr 2013 at 12:21pm
Tell us more about these naked pictures. Evil
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  Quote bprat22 Quote  Post ReplyReply bullet Posted: 21 Apr 2013 at 3:20pm
   I so want to say something...... but, no.
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  Quote armoredsaint Quote  Post ReplyReply bullet Posted: 21 Apr 2013 at 3:56pm
Originally posted by bprat22

   I so want to say something...... but, no.



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  Quote ArkansasWoman777 Quote  Post ReplyReply bullet Posted: 21 Apr 2013 at 4:02pm
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  Quote armoredsaint Quote  Post ReplyReply bullet Posted: 23 Apr 2013 at 7:57am
my baby got picked up today by FedEx

hopefully it comes back all good and nice
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  Quote bprat22 Quote  Post ReplyReply bullet Posted: 23 Apr 2013 at 8:02am
Had to be tough, waving good-bye. Cry
 
On the plus side, you get to unpack a DS rig twice.   Big%20Smile
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  Quote armoredsaint Quote  Post ReplyReply bullet Posted: 23 Apr 2013 at 8:04am
Originally posted by bprat22



Had to be tough, waving good-bye. Cry
 
On the plus side, you get to unpack a DS rig twice.   Big%20Smile


so true, Christmas comes twice this month

i did see the FedEx driver sling it into his van
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  Quote Solidus1833 Quote  Post ReplyReply bullet Posted: 23 Apr 2013 at 8:08am
you should call fed ex.. and report it.
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  Quote armoredsaint Quote  Post ReplyReply bullet Posted: 23 Apr 2013 at 8:14am
Originally posted by Solidus1833

you should call fed ex.. and report it.


it might be useless to report it unless he stomped on it - i have home security cameras and that's how i saw it
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  Quote ArkansasWoman777 Quote  Post ReplyReply bullet Posted: 23 Apr 2013 at 8:31am
Originally posted by armoredsaint

Originally posted by Solidus1833

you should call fed ex.. and report it.


it might be useless to report it unless he stomped on it - i have home security cameras and that's how i saw it


You should still report it. I would.
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