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Have a virus-- need to reimage

Post Date: 2019-11-09
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jgolomb View Drop Down
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Joined: 29 Aug 2019
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Posts: 1 		  Quote jgolomb Quote  Post ReplyReply bullet Topic: Have a virus-- need to reimage
    Posted: 09 Nov 2019 at 8:33am
My 10yo son has a Digital Storm Lynx - Level 1 (MPN-3400G-APU) he bought with his own money a couple months ago Of course he downloaded garbage from the internet he shouldn't have and now he has a virus. I am not a computer expert (this is when I would hand my laptop to my IT department at work), but I think we need to reimage it. Can anyone give me the steps I need to take to fix this? I would really appreciate it. After we get this fixed, I will then get your advice on malware protection. Thank you!!
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Nomad1970 View Drop Down
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Email address used to purchase matched with forums account email.

Joined: 23 Feb 2013
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Posts: 716 		  Quote Nomad1970 Quote  Post ReplyReply bullet Posted: 09 Nov 2019 at 9:30am
Do you have a virus or malware? If it is malware, try downloading malwarebytes free version and see if will fix it. If so, I would recommend you but the non free version, actually, you should buy it no matter what. It works very well.

Edited by Nomad1970 - 09 Nov 2019 at 9:31am
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