Help with control center

Hey y'all,
I can't be the only one who is going through this, so i thought id ask here.

I just received my 15" DS Avon laptop today and everything else in the control center seems to work minus the RGB keyboard backlight configuration.
I went through the instructions from the book on how to set the keys individually to different colors, but every time I click on the keyboard setting like it asks me to, it does nothing.

As prompted, Under "LED Mode" I am to click "keyboard" to activate the keys I wish to change color individually, but it did/does nothing. The only thing I can do on the LED keyboard settings is adjust the sleep timer, override the boot effect, brightness, and change all the keys at the same time by selecting a color from the color swatch.
But I cannot change the key color individually as prompted by the book.
It states, " click KEYBOARD, on the left under LED MODE to set individual color settings for any keyboard keys I wish to highlight. "
Then, I am to click to highlight any keys I want to apply color to, then click a color from the color swatch.
I click "KEYBOARD" and it does nothing, followed by keys I wish to highlight, but it does not highlight them.

Where did I go wrong..? I uninstalled and reinstalled the control center, and uninstalled and reinstalled the drivers, and still nothing.. any help?



Edited by Intothecold - 29 Aug 2020 at 1:43am

Check with [email protected].. he's the techie go-to person.

Good luck!