How long does it take for an order to be processedPost Date: 2019-04-01 |
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Jackleo97
Newbie Joined: 01 Apr 2019 Online Status: Offline Posts: 1 |
Quote Reply
Topic: How long does it take for an order to be processed Posted: 01 Apr 2019 at 11:15am |
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Hello everyone,
I'm new to DigitalStorm Forums and on Saturday (03/30) I purchased the Lynx Level 1 Desktop from the online store and I was wondering how long does it take for the order to be processed and shipped? I know it's pretty early but typically how long does it take for the whole process to go through? Thanks! |
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Snaike
Moderator Group Just a dude trying to keep the spam away Joined: 23 Jan 2014 Online Status: Offline Posts: 9462 |
Quote Reply Posted: 01 Apr 2019 at 12:00pm | ||
according to the latest information that has come across the forums, you'll be looking at a 20-25 business day window. So, from March 30 your window is 4/26 - 5/3.
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ILLouminati
Newbie Joined: 22 Mar 2019 Online Status: Offline Posts: 2 |
Quote Reply Posted: 01 Apr 2019 at 2:02pm | ||
I ordered a Lynx level 4 on 2/22/2019 and I'm currently stuck on Stage 4, so I'm already passed the 20-25 business day mark. I can only assume that they may have alot of orders coming in. Hopefully yours is processed within the time frame. |
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Alex
Admin Group Digital Storm Supervisor Joined: 04 Jun 2012 Online Status: Offline Posts: 16314 |
Quote Reply Posted: 03 Apr 2019 at 3:50pm | ||
@ILLouminati,
I'm sorry for the time it's taken, it's projected to ship within the next few days, it was waiting for one of the hardware items to arrive in order to into final testing. Feel free to contact me via email "[email protected]" for additional help/questions. |
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RTX2070SUPER
Newbie Joined: 29 Jan 2020 Online Status: Offline Posts: 2 |
Quote Reply Posted: 29 Jan 2020 at 10:33am | ||
if you haven't gotten the email already check in your junk emails thats where mine where i was just in your situation and make sure to put the emails that digital storm gave you to put on your safe senders list on your email that you used the emails they gave you are in the thank you screen that shows up when you just ordered your computer here are the emails just in case you don't remember them [email protected]
[email protected] [email protected] [email protected] |
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Slow
Newbie Joined: 04 Feb 2020 Online Status: Offline Posts: 2 |
Quote Reply Posted: 04 Feb 2020 at 7:38am | ||
I ordered mine January 10th, it's February 4th, still stuck on stage 1.
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Raul♫
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DERAGEDXJAWZ
Newbie Joined: 30 Jan 2020 Online Status: Offline Posts: 4 |
Quote Reply Posted: 04 Feb 2020 at 9:58am | ||
Ordered mine Jan. 23 and Alex told me yesterday that it should ship on Feb. 14th.
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Nitsu
Newbie Joined: 17 Jan 2020 Online Status: Offline Posts: 1 |
Quote Reply Posted: 04 Feb 2020 at 2:25pm | ||
Ordered my lynx level 2 Jan 8th, didn’t hit stage 2 til Jan 31 then stage 7 yesterday. Just gotta stay patient 😁👍
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Slow
Newbie Joined: 04 Feb 2020 Online Status: Offline Posts: 2 |
Quote Reply Posted: 04 Feb 2020 at 2:40pm | ||
YUP. Patience.
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Raul♫
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EAREXs
Newbie Joined: 06 Jul 2020 Online Status: Offline Posts: 1 |
Quote Reply Posted: 06 Jul 2020 at 10:40am | ||
I’m still on stage one been there for 2 weeks now.but I get it there busy I can wait
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theantihero
Groupie Joined: 27 Jun 2020 Online Status: Offline Posts: 106 |
Quote Reply Posted: 08 Jul 2020 at 5:36pm | ||
Hope it helps anyone else, but this is how long it took me to get past Stage 1.
6/29 - Payment Processed entered Stage 1 7/7 - Entered Stage 2 7/? - Hope I enter Stage 3 soon! |
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harrisonsl
Newbie Joined: 07 Jul 2020 Online Status: Offline Posts: 20 |
Quote Reply Posted: 08 Jul 2020 at 9:34pm | ||
5/22 - 7/8 Stage 4 for me
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EJB2020
Newbie Joined: 09 Jul 2020 Online Status: Offline Posts: 2 |
Quote Reply Posted: 09 Jul 2020 at 9:26am | ||
Ordered 6/5: Stage 1 7/9:Still Stage 1 My Account Order Update page shows: Estimated Ship Date: N/A Contact us for Estimate Phone number is has auto message to send email to [email protected] with order#. Still don't have a response.... I can completely understand issues around COVID but not sure how new orders are processing faster.... Not sure what else to do at this point..
Edited by EJB2020 - 09 Jul 2020 at 9:30am |
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Nav
Admin Group Digital Storm Employee Joined: 15 Jan 2021 Online Status: Offline Posts: 1581 |
Quote Reply Posted: 09 Jul 2020 at 9:29am | ||
EJB2020,
Your order should be shipped out next week and should see stage updates really soon! |
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EJB2020
Newbie Joined: 09 Jul 2020 Online Status: Offline Posts: 2 |
Quote Reply Posted: 09 Jul 2020 at 9:45am | ||
Thank you for this... I really do appreciate it. I expected long lead times, it's just hard to relay that to a child waiting on gift. They get what's going on but just having information is valuable. Thanks again!
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SMiles22
Newbie Joined: 21 Sep 2020 Online Status: Offline Posts: 2 |
Quote Reply Posted: 21 Sep 2020 at 11:42am | ||
Order started at 8/26
Got to stage 2 9/15 i hope it doesn’t take too much longer |
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keitht06
Newbie Joined: 02 Jan 2010 Online Status: Offline Posts: 82 |
Quote Reply Posted: 21 Sep 2020 at 5:00pm | ||
Thats actually pretty good. |
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futurehunter2010
Newbie Joined: 08 Sep 2020 Online Status: Offline Posts: 24 |
Quote Reply Posted: 21 Sep 2020 at 6:45pm | ||
That is a little long, but barely. Which frame did you use? I have been reading in the forums that the velox frame is out of stock though more are suppose to be in very soon. I bring that up because Stage 2 is inventory so it could be waiting on something for your build. The Stage 2 is suppose to be pretty fast though (at least according to the email and comparing it to the other stages) so I would give it another week and if its still in Stage 2 reach out to see what the delay is. Stages 3-7 all together could take up to like 6 weeks if you combine the max days in the ranges given. |
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Just ordered my first custom PC!
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SMiles22
Newbie Joined: 21 Sep 2020 Online Status: Offline Posts: 2 |
Quote Reply Posted: 21 Sep 2020 at 7:23pm | ||
I got the linx stage 4 build, and I’m just so excited and impatient lol |
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LORDTHUNDERBIRD
Newbie Joined: 22 Jan 2021 Online Status: Offline Posts: 2 |
Quote Reply Posted: 22 Jan 2021 at 5:21pm | ||
I did a Google search just to see what is considered normal when it comes to turnaround time. I hit stage 3 on January 8th and am still there on January 22. Digital Storm had stage 3 estimated as 1-3 business days, so I'm surprised to have seen no progress since then.
Digital Storm makes it clear that they don't rush these builds or cut corners, so I guess I'll continue to be patient in the meantime. |
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Hooked505
Newbie Joined: 25 Jan 2021 Online Status: Offline Posts: 10 |
Quote Reply Posted: 25 Jan 2021 at 3:36pm | ||
I ordered my pc on 12/15/20 and as of today 1/25/21 I am in stage 6. I've heard it takes a while to get a pc from DS, but I'm hoping it is worth the wait. My friend ordered one pretty much the same parts as mine and his took 3 weeks total from another company. His pc was delivered today.
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LORDTHUNDERBIRD
Newbie Joined: 22 Jan 2021 Online Status: Offline Posts: 2 |
Quote Reply Posted: 25 Jan 2021 at 3:44pm | ||
Please update this thread when you get your PC if you don't mind. I'm interested in hearing your thoughts once you finally have it in your possession. I'm still on stage 3.
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Bamareb28
Newbie Joined: 18 Dec 2020 Online Status: Offline Posts: 61 |
Quote Reply Posted: 26 Jan 2021 at 9:56am | ||
you are well ahead of most people! That is the quickest movement i have seen so far...what did you order? congrats and enjoy! |
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Hooked505
Newbie Joined: 25 Jan 2021 Online Status: Offline Posts: 10 |
Quote Reply Posted: 26 Jan 2021 at 12:19pm | ||
System Configuration:
Chassis Model: Digital Storm Lynx Exterior Finish: - Standard Factory Finish Trim Accents: - Standard Factory Finish Processor: AMD Ryzen 7 3800X (8-Core) 4.5 GHz Turbo Motherboard: MSI MPG X570 GAMING PRO CARBON (Wi-Fi) (X570 Chipset) (Up to 2x PCI-E Devices) (No SLI Support) System Memory: 32GB DDR4 3200MHz Digital Storm Performance Series Power Supply: 600W Digital Storm Performance Series (Supports up to an NVIDIA RTX 3060 Ti GPU) Expansion Bay: - No Thanks Optical Drive: - No Thanks Storage Set 1: 1x SSD M.2 (1TB Digital Storm M.2 Performance Series) Storage Set 2: 1x Storage (2TB Seagate / Toshiba / Hitachi) Storage Set 3: - No Thanks RAID Config: - No Thanks RAID Card: - No Thanks Internet Access: High Speed Network Port (Supports High-Speed Cable / DSL / Network Connections) Graphics Card(s): 1x GeForce RTX 3060 Ti 8GB (Performance Edition) (VR Ready) Sound Card: Integrated Motherboard Audio Add On Card: - No Thanks Extreme Cooling: H20: Stage 2: Digital Storm Vortex Liquid CPU Cooler (Dual Fan) (Fully Sealed + No Maintenance) HydroLux Tubing Style: - Not Applicable, I do not have a custom HydroLux liquid cooling system selected HydroLux Fluid Color: - Not Applicable, I do not have a custom HydroLux liquid cooling system selected Cable Management: Premium Cable Management (Strategically Routed & Organized for Airflow) Chassis Fans: Digital Storm Performance Series (RGB Fans) Internal Lighting: Remote Controlled Advanced LED Lighting System (Multiple RGB Color Modes) Airflow Control: - No Thanks Chassis Mods: - No Thanks Noise Reduction: - No Thanks LaserMark: Option Not Available CPU Boost: Stock Factory Turbo Boost Advanced Automatic Overclocking Graphics: - No Thanks, Please do not overclock my video card(s) OS Boost: - No Thanks, Please do not tweak the services on the operating system Operating System: Microsoft Windows 10 Home (64-Bit Edition) Recovery Tools: USB Drive - Windows 10 Installation (Format and Clean Install) Virus Protection: Windows Defender Antivirus (Built-in to Windows 10) Office: - No Thanks Mouse Pad: - No Thanks Display: - No Thanks Surge Shield: - No Thanks Speakers: - No Thanks Keyboard: - No Thanks Mouse: - No Thanks Branded Gear: - No Thanks Priority Build: - No Thanks, Ship Within 20-25 Business Days After Order Is Successfully Processed Warranty: Life-time Expert Care with 3 Year Limited Warranty (3 Year Labor & 1 Year Part Replacement) And I just went to stage 7 today! I can't wait to get it. |
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Dmann3
Newbie Joined: 29 Dec 2020 Online Status: Offline Posts: 24 |
Quote Reply Posted: 26 Jan 2021 at 12:40pm | ||
When did you order? |
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Hooked505
Newbie Joined: 25 Jan 2021 Online Status: Offline Posts: 10 |
Quote Reply Posted: 26 Jan 2021 at 12:48pm | ||
On 12/15/20
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Bamareb28
Newbie Joined: 18 Dec 2020 Online Status: Offline Posts: 61 |
Quote Reply Posted: 26 Jan 2021 at 1:58pm | ||
was moved to stage 3 and 4 today! Ordered dec 16th! yeeeehaw
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Dmann3
Newbie Joined: 29 Dec 2020 Online Status: Offline Posts: 24 |
Quote Reply Posted: 26 Jan 2021 at 2:22pm | ||
Congrats I ordered in November and still on stage 2 |
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Hooked505
Newbie Joined: 25 Jan 2021 Online Status: Offline Posts: 10 |
Quote Reply Posted: 26 Jan 2021 at 5:31pm | ||
Update. Pc ordered on 12/15. Pc has been shipped and will arrive on February 1st
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Bamareb28
Newbie Joined: 18 Dec 2020 Online Status: Offline Posts: 61 |
Quote Reply Posted: 27 Jan 2021 at 7:02am | ||
Congrats hooked! |
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Hooked505
Newbie Joined: 25 Jan 2021 Online Status: Offline Posts: 10 |
Quote Reply Posted: 27 Jan 2021 at 7:56am | ||
Thank you. |
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Bamareb28
Newbie Joined: 18 Dec 2020 Online Status: Offline Posts: 61 |
Quote Reply Posted: 27 Jan 2021 at 9:18am | ||
Update- moved to stage 5 this morning with hopes of stage 6 maybe later today?? What I have learned from this experience is that it depends on build inventory. If one of your parts is out of stock that will delay obviously. If the build contains all parts are their then your progress seems to continue fluidly? Just my thoughts
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Hooked505
Newbie Joined: 25 Jan 2021 Online Status: Offline Posts: 10 |
Quote Reply Posted: 27 Jan 2021 at 10:06am | ||
My pc went to stage 5 on 1/12/21 and then went to stage 6 on 1/22/21 and now in stage 7 on 1/22/21 and says delivery should be 2/1/21 Edited by Hooked505 - 27 Jan 2021 at 10:08am |
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Bamareb28
Newbie Joined: 18 Dec 2020 Online Status: Offline Posts: 61 |
Quote Reply Posted: 27 Jan 2021 at 10:27am | ||
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Bamareb28
Newbie Joined: 18 Dec 2020 Online Status: Offline Posts: 61 |
Quote Reply Posted: 27 Jan 2021 at 4:09pm | ||
Ended up making it to stage 7 this evening. Just hoping it was done correct and not too fast. Cant complain at this point! |
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