Internet connection issues with new rig

I have a brand new rig from DS.  It is a dual boot Vista 64/WinXP configuration.  I have been unable to connect to the Internet at all with the machine.  I have a router and a cable modem.  I have tried to connect straight through the modem and have tried to connect through the router with no success.  This router is currently connected to a different computer running WinXP.  When trying to connect through WinXP on the new DS computer, I have no luck.  In fact, I can't activate WinXP because it can't find a connection.

I have discovered that there have been issues with Vista connecting but there are various suggestions with no consistency.  Tried a suggestion from Microsoft to edit the registry that didn't jive with the current setup.  Does anybody have any suggestions?

I have not called the cable company yet as spending hours on the phone doesn't seem fun - I would rather avoid having a technician sent out if possible.  Thanks.


Edited by boobie - 14 Jan 2009 at 8:39am

I have an Asus P6T.

I will try your suggestions when sitting in front of my computer.  I was somewhat surprised that the WinXP setup did not pick up the connection.  My last computer had no such problems to my memory with the same cable company, same modem.

Yes, the cable company probably is the best option but one I wanted to avoid- it is a question of either waiting on the phone for an interminable amount of time or waiting at home.

Any help to get me on the right track is certainly appreciated.

Okay- both controllers appear to be properly setup- I didn't see any red or yellow flags.  Next, I will try updating the Marvell Yukon drivers from their website.

I have a dual boot system.  Vista 64 Home Premium and WinXP.  I can't connect with either OS.  I have not been able to activate WinXP because it can't find a connection (At some point, I'll activate by telephone to see if that helps anything.).

Meanwhile, my old machine, running WinXP, is able to connect without issue, both through the router and directly through the modem.  Neither OS on the DS machine is able to do that.

As far as checking Internet settings, I have done what has been suggested or I am familiar with.  I did look in device manager to check that the network devices were there and working.  There do not seem to be any problems but the drivers are not up to date so I will address that.

Solving network issues has never been a strong suit- either it works immediately or assistance was provided with WinXP early on and never needed again.

Are most people able to simply connect to the Internet or is there a process that has to be done.  I have tried setting up a connection to the Internet through Vista but it does not connect at all.  I have no issue calling the cable company but I want to be suure that there isn't any issue with the network devices, especially since I can't even use WinXP.

Thanks.

SUCCESS!!!  I downloaded and installed the latest driver from Marvell Yukon and so far, so good.  Thanks again for the help and suggestions.

Excellent