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Is this what I will be getting?

Post Date: 2024-01-24
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PcKiller View Drop Down
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Email address used to purchase matched with forums account email.

Joined: 17 Jun 2014
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Posts: 446 		  Quote PcKiller Quote  Post ReplyReply bullet Topic: Is this what I will be getting?
    Posted: 24 Jan 2024 at 4:03am
GeForce RTX 4080 SUPER 16GB (VR Ready.

This is what was on my order form.

Graphics Card(s): 1x GeForce RTX 4080 16GB (VR Ready

Would have ordered the Super if it was available at the time I placed my order.
I-5 14600 KF
ASUS Prime Z790-P D5
32GB DDR5 6000MHz Kingston FURY Beast RGB
SSD M.2 2TB Samsung 990 PRO
RTX 4080 16GB
H20: Stage 3: Digital Storm Vortex Liquid CPU Cooler
Asus PB278Q 27" 2560 by 1440
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Cretae View Drop Down
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Posts: 7331 		  Quote Cretae Quote  Post ReplyReply bullet Posted: 25 Jan 2024 at 4:03am
You can call and ask for changes to your order anytime before the rig is built without affecting things very much. Call them.
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Skold27 View Drop Down
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Posts: 8 		  Quote Skold27 Quote  Post ReplyReply bullet Posted: 25 Jan 2024 at 7:01pm
@PcKiller

Did you end up calling? What was the word?

I got the 4070 and was wondering the same. I ended up sending an customer service note but haven't got a response yet.
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PcKiller View Drop Down
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Posts: 446 		  Quote PcKiller Quote  Post ReplyReply bullet Posted: 25 Jan 2024 at 9:24pm
Sorry for not posting this right away.

I did call, and was told that it would cost me.

1. $82.00 dollars for the price difference. understandable.

2. a restocking fee of 15 % of the 4080 cost. That is about $200.00 dollars. That is to just take the reg 4080 out of the bin and put the Super in the build bin. This I thought was ridiculous.

3 Plus $60 dollars for a rebuild fee. And my PC was not even being built yet

Then they told me that waiting for the Super 4080 would push my getting the PC out really far, as the card is not even out yet.

Decided to keep the reg 4080 card. It was not worth all that expense to get and wait even longer for the PC.

To top that all off, was told my PC would be in stage 3 till Friday of next week. (Feb 2nd 2024) Then that it would be shipping out to me 3 to 5 business days after that.

Now I ordered my PC on January 9th 2024, and it stated that it would ship in 10 to 15 business days. That would be on Jan. 30th 2024.


Edited by PcKiller - 28 Jan 2024 at 7:42am
I-5 14600 KF
ASUS Prime Z790-P D5
32GB DDR5 6000MHz Kingston FURY Beast RGB
SSD M.2 2TB Samsung 990 PRO
RTX 4080 16GB
H20: Stage 3: Digital Storm Vortex Liquid CPU Cooler
Asus PB278Q 27" 2560 by 1440
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Skold27 View Drop Down
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Posts: 8 		  Quote Skold27 Quote  Post ReplyReply bullet Posted: 26 Jan 2024 at 7:27am
Thanks, that's all really good to know.

I won't be doing the switch either in that case, seems silly to pay a restocking and rebuilding fee for something that hasn't even started to be built (after already waiting longer than anticipated, but obviously would rather take longer and done right).
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PcKiller View Drop Down
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Posts: 446 		  Quote PcKiller Quote  Post ReplyReply bullet Posted: 26 Jan 2024 at 8:44am
Originally posted by Skold27

Thanks, that's all really good to know.

I won't be doing the switch either in that case, seems silly to pay a restocking and rebuilding fee for something that hasn't even started to be built (after already waiting longer than anticipated, but obviously would rather take longer and done right).


Agree, the pc in my sig is my 1st one from DS. It is still running great after over ten years.
I-5 14600 KF
ASUS Prime Z790-P D5
32GB DDR5 6000MHz Kingston FURY Beast RGB
SSD M.2 2TB Samsung 990 PRO
RTX 4080 16GB
H20: Stage 3: Digital Storm Vortex Liquid CPU Cooler
Asus PB278Q 27" 2560 by 1440
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Cretae View Drop Down
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Posts: 7331 		  Quote Cretae Quote  Post ReplyReply bullet Posted: 27 Jan 2024 at 3:02pm
The response you cite runs counter to our user understanding for (in my case) almost 14 years. I encourage you to send an e-mail to   [email protected]   to be sure you have correct information. He is the director of customer service.


Edited by Cretae - 27 Jan 2024 at 3:03pm
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PcKiller View Drop Down
Groupie
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Posts: 446 		  Quote PcKiller Quote  Post ReplyReply bullet Posted: 27 Jan 2024 at 6:50pm
Originally posted by Cretae

The response you cite runs counter to our user understanding for (in my case) almost 14 years. I encourage you to send an e-mail to   [email protected]   to be sure you have correct information. He is the director of customer service.


This is what I was told on the phone. No BS! I know who Alex is also. Plus I have been here over 10 years.

Edited by PcKiller - 28 Jan 2024 at 7:44am
I-5 14600 KF
ASUS Prime Z790-P D5
32GB DDR5 6000MHz Kingston FURY Beast RGB
SSD M.2 2TB Samsung 990 PRO
RTX 4080 16GB
H20: Stage 3: Digital Storm Vortex Liquid CPU Cooler
Asus PB278Q 27" 2560 by 1440
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