Joining the family

Hi everyone!

I've been lurking on the boards for a while now & thought id take the plunge & say hello to everyone & get a little feedback from some DS customers.
I'm finally at a point financially after doing a good bit of saving to pull the trigger on a dream rig. I have spent an embarrassing amount of time drooling over the Aventum 3.

My narrowed pool of candidates was between the A3, the FNW Mach V or the Origin Genesis. Ruled the Mach V out because I really like windows. The Genesis was ok, but a HUGE selling point was the fact that Origin ships them in wooden crates. Like real Raiders of the Lost Ark crates. Crazy protection.
But I do vastly prefer the Aventum in terms of aesthetics & what seems to be a huge amount of community passion & pride in the DS brand. Having said that, I have lost track of the "damaged in transit" cases I've filed with our local UPS branch. I swear, they have such little regard with their handling of packages.
So yeah, I'm terrified at the prospect of paying more than I've paid for anything online before (several orders of magnitude more) & have my local UPS wrecking crew be in charge of getting it to me safely.
Something else I've pieced together with regard to the Aventum 3 is that most if not all of the issues people have had are due to shipping damage.
I live in El Paso, Texas. Half the country away from Fremont, CA. & I'm opting for fragile hardline as well. I shudder at the possibilities.

So yeah, that giant Origin wooden crate sounds really good to me.

But damn, the Aventum 3 calls to me..

Just wanted to get everyones experiences with the shipping aspect.

I'm actually considering renting like a dodge caravan (won't fit in my jeep) & road tripping the 1276 mi to personally pick it up. Film the whole thing for my channel.

The chances are definitely on your side the rig will arrive with no issues.   My rig shipped, no crate, to the east coast with not even a scratch on the box.

Strapped to a pallet like hoserator mentioned is better than a wooden box.   DS used to use a wooden box, maybe still do on certain occasions, but the pallet is less chance of issues.     Wooden crate or cardboard box, it’s the sudden jolts by dropping that can dislodge and break parts even with no sign of damage outside.   

Like hoserator said , buy the best and pray to the shipping gods.   

Welcome to the forums!!!

You'll find lots of knowledgeable gurus on this site. I can vouch for it.

I really can't speak to DS's shipping as I live so very close to Fremont that picking up my machine was a given.

But the fact that I have worked in and around the shipping industry for years has me leery of shipping anything, anyway. But I will say this: If the gorilla handed neanderthals do happen to damage your machine in transit, you can be certain that DS will make it right. The damage rate claim is low, compared to others, but the satisfaction rating afterwards is what puts DS on top of the pile.

Originally posted by DST4ME Snaike's pc was shipped to him, via himself. but apparently he didn't like the shipping service he got from himself so he doesn't want to comment on it

Customer was a lousy tipper!

No installation no tip