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Just want updated :/

Post Date: 2020-07-13
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Travski41 View Drop Down
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Posts: 5 		  Quote Travski41 Quote  Post ReplyReply bullet Topic: Just want updated :/
    Posted: 13 Jul 2020 at 10:49pm
Second time buying a pc from digital storm. Loved the first pc but I gave it to my younger brother when I moved for college. Bought new pc and I just want to know when it will be at least stage 2. I feel like I just got kicked to the back of the bus and this one is taking forever. I get covid is slowing things down but can anyone get back to me on the progress?   
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MadSpit View Drop Down
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Posts: 29 		  Quote MadSpit Quote  Post ReplyReply bullet Posted: 13 Jul 2020 at 10:57pm
Just contact customer service for faster response time.
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Travski41 View Drop Down
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Posts: 5 		  Quote Travski41 Quote  Post ReplyReply bullet Posted: 14 Jul 2020 at 12:32am
I call but it just says they are busy and I can’t talk to a real person?
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Cretae View Drop Down
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Email address used to purchase matched with forums account email.

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Posts: 7331 		  Quote Cretae Quote  Post ReplyReply bullet Posted: 14 Jul 2020 at 4:26am
[email protected]

You'll need to use the same e-mail address you ordered with, or he won't be able to find you in his system.
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Bat21 View Drop Down
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Posts: 22 		  Quote Bat21 Quote  Post ReplyReply bullet Posted: 14 Jul 2020 at 6:21am
Everytime i called, I waited on the line for no more than 3 minutes and i was talking to a real person. They were very helpful every time i called.
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Travski41 View Drop Down
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Posts: 5 		  Quote Travski41 Quote  Post ReplyReply bullet Posted: 14 Jul 2020 at 8:59am
I don’t know why I’d have to use the same email I used 6 years ago lol. I already bought it. My email is [email protected]. I’ve talked to Alex in the past before. He’s very much help.
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Digital Storm Employee


Joined: 15 Jan 2021
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Posts: 1581 		  Quote Nav Quote  Post ReplyReply bullet Posted: 14 Jul 2020 at 9:23am
Hi,

I checked your order and it has the 20-25 business day ETA. I expect your order to be out around the end of this month.

You will be in stage 1 for a while but stage 2-7 will happen really quick once get you get the initial stage 2 update.
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Travski41 View Drop Down
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Posts: 5 		  Quote Travski41 Quote  Post ReplyReply bullet Posted: 14 Jul 2020 at 10:40am
Thank you! All I wanted was a update like that. Love this company and the staff. Very much help!
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chrisdel1234 View Drop Down
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Posts: 157 		  Quote chrisdel1234 Quote  Post ReplyReply bullet Posted: 14 Jul 2020 at 10:53am
Originally posted by Travski41

Thank you! All I wanted was a update like that. Love this company and the staff. Very much help!




What PC did you order?
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Travski41 View Drop Down
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Posts: 5 		  Quote Travski41 Quote  Post ReplyReply bullet Posted: 14 Jul 2020 at 11:55am
Level 2 Lynx
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