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Just Wanted to say Hi

Post Date: 2008-05-22
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Kliebor2 View Drop Down
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    Posted: 22 May 2008 at 7:45am
I just wanted to send out Greetings to all here!

I am joining the Digital Storm Family, just placed my order today and feeling some heartburn as for some reason my primary e-mail seems to be FUBAR when it comes to receiving messages from DSO...

So I get to have my first taste of their customer service before I even put my credit card back in my wallet...

Left them a message on their CS tool widget thingy, will see how it goes.

Dave
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gdhart View Drop Down
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Posts: 131 		  Quote gdhart Quote  Post ReplyReply bullet Posted: 22 May 2008 at 7:59am
Welcome to the family!
 
I would recommend getting a gmail account as I had the same problem as you with my comcast email.  Once I switched my profile to my gmail account I no longer had any problems getting emails.
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Kliebor2 View Drop Down
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Posts: 659 		  Quote Kliebor2 Quote  Post ReplyReply bullet Posted: 22 May 2008 at 8:08am
That is how I am registered here on the forums, my g-mail account.

I just do not know how to change my order so the e-mail is my g-mail account :) Thus, a CS question! :)

Thanks for the confirmation I am not insane (I am a Comcast prisoner also)
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Bill the Cat View Drop Down
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Posts: 1150 		  Quote Bill the Cat Quote  Post ReplyReply bullet Posted: 22 May 2008 at 9:48am
Originally posted by Kliebor2

I am joining the Digital Storm Family, just placed my order today and feeling some heartburn as for some reason my primary e-mail seems to be FUBAR when it comes to receiving messages from DSO...

So I get to have my first taste of their customer service before I even put my credit card back in my wallet...

Left them a message on their CS tool widget thingy, will see how it goes.

Welcome to the clubs! Never rely on email or the Customer Support page for communicating with DSO. Call!


Edited by Bill the Cat - 22 May 2008 at 9:49am
3.6 GHz E6850,       4 GB RAM, GTS 250,   TJ9, Win 7 64-bit
4.4 GHz i7 3930K, 16 GB RAM, GTX 670, 550D, Win 7 64-bit
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gdhart View Drop Down
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Posts: 131 		  Quote gdhart Quote  Post ReplyReply bullet Posted: 22 May 2008 at 9:56am
If you call Customer Support you can ask them to change your Email account on your order.
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Tyler Lowe View Drop Down
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Posts: 0 		  Quote Tyler Lowe Quote  Post ReplyReply bullet Posted: 22 May 2008 at 11:41am
Originally posted by Bill the Cat

Welcome to the clubs! Never rely on email or the Customer Support page for communicating with DSO. Call!


QFE
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Kliebor2 View Drop Down
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Posts: 659 		  Quote Kliebor2 Quote  Post ReplyReply bullet Posted: 22 May 2008 at 3:40pm
I called and got everything cleared up... ended up dinging up my rig a couple of bumps too... guess I was trying to cheap out in the wrong places....

Looks like Going Pretty Killer Overall - At least for me... Some of you it seems sunk serious amounts of clams, as well as scallops and shrimp into your rigs... But I hope mine will do well.

Q9450
780i MB
8 GB Ram
Vista Home Premium 64 Bit
500 GB HD
2x SLI 9800 GTX
SB X-Fi Extreme

Really want to kick Age of Conan's arse with this one... or I am throwing in the towel!
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Kliebor2 View Drop Down
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Posts: 659 		  Quote Kliebor2 Quote  Post ReplyReply bullet Posted: 22 May 2008 at 6:30pm
Wahoo,

Just hit stage 1, all I can say is the gods of 'In Stock' need to be on my side for the next day or three or five or something :)
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e.fruman View Drop Down
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Posts: 140 		  Quote e.fruman Quote  Post ReplyReply bullet Posted: 22 May 2008 at 9:46pm
8gb of ram dam you must like photoshop *100
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Kliebor2 View Drop Down
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Posts: 659 		  Quote Kliebor2 Quote  Post ReplyReply bullet Posted: 23 May 2008 at 6:05am
I do home video editing, music editing, some video post processing work, but mostly I love games. I just wanted to get something that had some kicking specs without spending a fortune and some future proofing built in due to a quality set of basics... I hope this rig will serve me well for several years without changes to hardware, and maybe sneak in a few more with hardware upgrades.
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Posts: 78 		  Quote RatSalad Quote  Post ReplyReply bullet Posted: 23 May 2008 at 7:41am
Congrats! You are going to love your system.
Intel Core 2 Quad QX9650 Extreme
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Kliebor2 View Drop Down
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Posts: 659 		  Quote Kliebor2 Quote  Post ReplyReply bullet Posted: 27 May 2008 at 1:31pm
I love the specs that is for sure.

I mean coming off of an old first gen dual core running at 2.1 Ghz on an old HP OEM MB, with an upgraded 430 watt PSU so I could run my 8600 GTS graphics card, I am ready for a change :)
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Alex View Drop Down
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Posts: 16314 		  Quote Alex Quote  Post ReplyReply bullet Posted: 27 May 2008 at 8:55pm

Welcome to the family! Clap
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Kliebor2 View Drop Down
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Posts: 659 		  Quote Kliebor2 Quote  Post ReplyReply bullet Posted: 29 May 2008 at 11:18am
Thanks... :) I am getting that pins and needles feeling...

I wonder if there is anything on TV... I need a distraction... checking e-mail every 30 minutes for updates has my poor fingers sore :)
Digital Storm 950Si - Q9450 Quad Core @ 3 Ghz
Dual PNY OC2 GTX 560Ti
8 Gigabytes DDR2/800
2 Western Digital 500 GB SATAII 7200 RPM HD
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Kliebor2 View Drop Down
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Posts: 659 		  Quote Kliebor2 Quote  Post ReplyReply bullet Posted: 30 May 2008 at 3:06pm
Woo Hoo jumped to Stage 4 today, yay... my hardware survived its initial stress testing a good sign in my book... now if it can simply survive, assembly, burn in, qa inspection and shipping I will be one happy camper in Computer Nerdvana.

Yahoo Clap


Edited by Kliebor2 - 30 May 2008 at 3:06pm
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2 Western Digital 500 GB SATAII 7200 RPM HD
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SunfighterLC View Drop Down
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Posts: 1527 		  Quote SunfighterLC Quote  Post ReplyReply bullet Posted: 30 May 2008 at 3:40pm
Get nervous when stage 5 hits! you may just hit the dreaded Stage T!
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Kliebor2 View Drop Down
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Posts: 659 		  Quote Kliebor2 Quote  Post ReplyReply bullet Posted: 30 May 2008 at 3:52pm
What is that? The stage where all computers that fail go?
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Alex View Drop Down
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Posts: 16314 		  Quote Alex Quote  Post ReplyReply bullet Posted: 30 May 2008 at 3:57pm
Yeah. I wouldn't be concerned if it does go to "Stage T."
 
It just means we found something we didn't like and we want to ensure you get a solid high quality product.
 
Cheers,
Alex


Edited by Alex - 30 May 2008 at 3:57pm
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Yea, my computer failed the second round of testing. =(. So now they gotta go back and figure out whats screwing up, fix it, and re-test and hopefully pass. So basically its like going back to the end of the line and doing it over lol.
 
Then again...its my fault for ordering a 790i after all the wonky stuff ive heard about it, Plus the memory selection DS uses actually isnt yet approved for us on the 790i. I used 1333 Corsair, and as you can see from this EVGA approved list, it isnt on it. Im not saying thats the problem, but its something i noticed AFTER i ordered, so its my fault really.
 
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XFX 790i Ultra
1000W Corsair HX
2 280 GTX EVGA FTW
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Kliebor2 View Drop Down
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Posts: 659 		  Quote Kliebor2 Quote  Post ReplyReply bullet Posted: 30 May 2008 at 4:09pm
I think the only oddball thing I picked was a large memory footprint. Just me and my desire to be able to better do my video editing... I was putting together the post processing on some of my home movies with my Pinnacle suite that came with my dazzle video device that lets me pull in my old video tapes of home movies... and I would spend all day with the hard drive thrashing and pinnacle eating 3 or 4 gigs of memory as it tried to apply my post process effects to my video :) so I figured, I would double my memory, my current computer has 4 gigs (3.6 available after windows and my 256 meg 8600 GTS video card).

I am hoping I will be able to edit and create my movies for my family quicker and easier with this new PC :)
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8 Gigabytes DDR2/800
2 Western Digital 500 GB SATAII 7200 RPM HD
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Posts: 287 		  Quote Rolet Quote  Post ReplyReply bullet Posted: 30 May 2008 at 5:30pm
I'm in the same boat as you Sun. In stage T because of my 1800 ram and mobo. It's been a bumpy ride, but when they fix it we will have one badass PC
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Posts: 1527 		  Quote SunfighterLC Quote  Post ReplyReply bullet Posted: 30 May 2008 at 5:32pm
I havent gotten any info on whats wrong with it yet..though im assuming its the 790i because well...even though i bought it, from what ive read on various EVGA forums and other forums, its a piece of crap with a failure rate in the high 40s % range.
E8500@ 4.03Ghz
XFX 790i Ultra
1000W Corsair HX
2 280 GTX EVGA FTW
4GB OCZ Reaper 1800Mhz
250-80-300GB VR HD
Logitech Z-2300 2.1 Speakers
Asus Xonar 7.1
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Posts: 287 		  Quote Rolet Quote  Post ReplyReply bullet Posted: 30 May 2008 at 5:35pm
Wow, I read some reviews and it did good, didn't mention it was that buggy.
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Welcome Dead
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Alex View Drop Down
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Posts: 16314 		  Quote Alex Quote  Post ReplyReply bullet Posted: 30 May 2008 at 7:48pm
That's why you have us to iron out the issues and test the system before it ships. Smile
 
Did I mention your system comes with a 3 year warranty and life-time support? WoW Cool
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Posts: 1527 		  Quote SunfighterLC Quote  Post ReplyReply bullet Posted: 30 May 2008 at 9:16pm
are you implying that my computer is gonna need it? hahahaha =P
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I sure hope he isn't... Stern%20Smile
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Posts: 73 		  Quote traylorc Quote  Post ReplyReply bullet Posted: 31 May 2008 at 3:39am
Originally posted by SunfighterLC

I havent gotten any info on whats wrong with it yet..though im assuming its the 790i because well...even though i bought it, from what ive read on various EVGA forums and other forums, its a piece of crap with a failure rate in the high 40s % range.
 
I have heard that the 790 (as well as the 790 mobos) are having some issues.  However, I would take anything said on the EVGA forums in regards to failure rate with a grain of salt.  Since those folks have absolutely no clue as to how many 790 boards have actually been sold or returned I would like to know / understand the logic behind their determination of a failure rate. 
 
I'm not saying the 790 does not have issues, because it does.  Playing vidoes in SLI mode generally leads to your rig freezing up and requires a hard reboot.  There has been speculation that this is a codec issue.  Personally, until it is resolved I simply turn off SLI when watching videos and I haven't had a problem.  I'm sure at some point the problem will be fixed.
 
My girlfriend has a DSO rig with the 780 board and she started experiencing the video issue while SLI was engaged.
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Posts: 1527 		  Quote SunfighterLC Quote  Post ReplyReply bullet Posted: 31 May 2008 at 9:29am
Yea, i assume the failure rates are inflated, its definally higher then it should be though.
 
I thought of a question though, hopefully Alex can answer it. Does this weekend team youve spoke of before, do they also work on Stage T computers or do they work on RMAs only during the weekend? Serious question! I gotta know if i should count the weekend days as 'business' days since my computer was getting worked on if thats what they do. (I have to keep track of this for reasons i cant talk about)
E8500@ 4.03Ghz
XFX 790i Ultra
1000W Corsair HX
2 280 GTX EVGA FTW
4GB OCZ Reaper 1800Mhz
250-80-300GB VR HD
Logitech Z-2300 2.1 Speakers
Asus Xonar 7.1
Hanns-G HG 281D 28" HDMI Monitor
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Man we really need PMs back lol.
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1000W Corsair HX
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4GB OCZ Reaper 1800Mhz
250-80-300GB VR HD
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Kliebor2 View Drop Down
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Posts: 659 		  Quote Kliebor2 Quote  Post ReplyReply bullet Posted: 02 Jun 2008 at 5:54am
I dunno I rather like the toll free number that people answer when I call... it works for me.
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8 Gigabytes DDR2/800
2 Western Digital 500 GB SATAII 7200 RPM HD
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