My friend showed me this. Discuss

@darbebo,

Hi darbebo,

Computer companies that try to build their business plan on making the least expensive computers just don't make it for very long. HP is a good example. They have more sales than anyone but their profit margin is so small that they are leaving the business. Any of the computer companies who survive with low cost computers, that I have ever seen, have little or no customer service. Getting a problem means working with technicians from India or other overseas location. They trouble shoot by reading off of a script and if that doesn't solve the problem you are in trouble. With DS you get a technician that works at the plant and is an American. If he can't fix your problem he has access to someone who can.

Thankfully DS does not try to sell the lowest cost computer on the market. They try to sell the lowest cost computer that supports their business plan. That includes testing of their systems before shipment and support after delivery. This all cost money and individual component cost is only a small part of their pricing.

Right now DS is at a sweet spot of providing great computers with quality components and excellent after purchase service for a fair price. No one else is doing that better than DS.

Frank

Edited by FrankW - 03 Dec 2011 at 8:07am