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My Machine Starts hiccuping and shuts down...

Post Date: 2009-07-05
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JChance View Drop Down
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Posts: 15 		  Quote JChance Quote  Post ReplyReply bullet Topic: My Machine Starts hiccuping and shuts down...
    Posted: 05 Jul 2009 at 1:56pm
Hello,

For some reason, my machine has started hiccuping after a while when I am playing games. Sometimes it starts out fine for a good 30 minutes to an hour and then it starts pausing periodically while making a weird buzzing sound (not continuous, just during the hiccup). On occasion, it even just shuts down. I have no idea why this is happening save maybe it is overheating. The problem with that is I have had this machine since September and I am playing the same games (except for one) that I have always been playing with no problems. Could it be that the new game I installed is causing the problem? What should I check? Thanks.
Damon
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DST4ME View Drop Down
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Posts: 36758 		  Quote DST4ME Quote  Post ReplyReply bullet Posted: 05 Jul 2009 at 3:01pm
did you install anything before you had this problem?

when you say pausing, what do you mean by that?

Nvidia Drivers----AMD Drivers
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JChance View Drop Down
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Posts: 15 		  Quote JChance Quote  Post ReplyReply bullet Posted: 05 Jul 2009 at 3:06pm
The only 2 things I installed, that I can recall, before I started having this problem are "Super" (The video encoding software), and the Champions Online Beta.

When I say pausing, I mean that the screen stops moving completely and you cant interact with the computer at all. During this, the computer is making buzzing sound almost like it would if holding a key down for too long but more like a motorcycle noise.

Thanks for your interest!
Damon
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DST4ME View Drop Down
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Posts: 36758 		  Quote DST4ME Quote  Post ReplyReply bullet Posted: 05 Jul 2009 at 3:50pm
well try and uninstall those first and lets see if you still have this problem.

check your temps at the same time with HWMonitor and lets see what your max temps are.

Edited by DST4ME - 05 Jul 2009 at 3:51pm

Nvidia Drivers----AMD Drivers
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JChance View Drop Down
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Posts: 15 		  Quote JChance Quote  Post ReplyReply bullet Posted: 06 Jul 2009 at 5:22pm
I uninstalled Super and I Looked at HWMonitor. It looks like my GPU gets up to 208 F. The good thing is that I did not experience any of the issues. I have also been clearing out my registry too with the Abexo application. I played City of Heroes for 4 hours last night just to see. So far so good. I want to wait until Wednesday (when I can try the Champions Online Beta again) to see what happens then. Thanks for your help. I will post on Wednesday.
Damon
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Posts: 36758 		  Quote DST4ME Quote  Post ReplyReply bullet Posted: 06 Jul 2009 at 7:17pm
boss 208f is too hot, that can be cause of your problem if not for sure.

your temps on GPU should not go over 85c, if it does and 208f is over 85c then that is too hot.

set your fan for GPU to 100% and keep an eye out for the temps, if we can't manage them then you need to call DS.

Nvidia Drivers----AMD Drivers
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GuessWho View Drop Down
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Posts: 12 		  Quote GuessWho Quote  Post ReplyReply bullet Posted: 07 Jul 2009 at 12:47am

FYI:

   85C = 185F
208F = 98C
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JChance View Drop Down
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Posts: 15 		  Quote JChance Quote  Post ReplyReply bullet Posted: 09 Jul 2009 at 3:34am
As promised I am posting again today. THank you again for your interest. My GPU got up to 224F (107C).....and yes it started hiccupping. But this was while playing COH....which was working the other day fine.... Playing Champions Online though caused immediate hiccups and it was at 208F. How do I set my fans to 100%. I have a benchmark crusher laptop. THank you.
Damon
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DST4ME View Drop Down
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Posts: 36758 		  Quote DST4ME Quote  Post ReplyReply bullet Posted: 09 Jul 2009 at 3:38am
oh you have a laptop, you better call DS then

Nvidia Drivers----AMD Drivers
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tman5890 View Drop Down
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Posts: 282 		  Quote tman5890 Quote  Post ReplyReply bullet Posted: 09 Jul 2009 at 1:13pm
Holy crap, man. You could make breakfast on that laptop!! Do all gaming laptops get that hot or is it something faulty?
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Sarah View Drop Down
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Posts: 879 		  Quote Sarah Quote  Post ReplyReply bullet Posted: 09 Jul 2009 at 2:22pm
That is way too hot, thats not okay at all. Something you can try if you feel comfortable doing so, is to remove the back plate and just use a can of air to spray out the inside, make sure its not dusty or anything.

If you keep having over heating problems, let us know.
Sarah
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JChance View Drop Down
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Posts: 15 		  Quote JChance Quote  Post ReplyReply bullet Posted: 09 Jul 2009 at 10:43pm
I blew the dust out. I think that might have been the problem. I will test further but after playing for an hour, I had temps of 188F to 194F. I will let you know
Damon
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Sarah View Drop Down
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Posts: 879 		  Quote Sarah Quote  Post ReplyReply bullet Posted: 10 Jul 2009 at 12:29pm
Great, hopefully that took care of the problem! Its amazing what some dust can do to a machine.
Sarah
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JChance View Drop Down
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Posts: 15 		  Quote JChance Quote  Post ReplyReply bullet Posted: 11 Jul 2009 at 7:22pm
OK well I did some significant testing these past few days. The good thing is my laptop is not hiccuping anymore after the dust was removed. The bad news is the temp is still getting up to 224F (its also going down to 155F). I am concerned now that my gpu may burn out if those temps keep getting so high.
Damon
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DST4ME View Drop Down
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Posts: 36758 		  Quote DST4ME Quote  Post ReplyReply bullet Posted: 11 Jul 2009 at 7:58pm
224f is too high.

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JChance View Drop Down
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Posts: 15 		  Quote JChance Quote  Post ReplyReply bullet Posted: 13 Jul 2009 at 2:05am
I know. What can I do to avoid that?
Damon
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Posts: 36758 		  Quote DST4ME Quote  Post ReplyReply bullet Posted: 13 Jul 2009 at 2:06am
call DS

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Sarah View Drop Down
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Posts: 879 		  Quote Sarah Quote  Post ReplyReply bullet Posted: 13 Jul 2009 at 5:09pm
Give us a call and we will help you out. Odds are it will be coming back for us to take a look at it. Just ask for any of the technicians on hand since I will be leaving shortly for the day to meet with a college counselor.
Sarah
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satsunada View Drop Down
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Posts: 682 		  Quote satsunada Quote  Post ReplyReply bullet Posted: 13 Jul 2009 at 7:05pm
Originally posted by Sarah

Give us a call and we will help you out. Odds are it will be coming back for us to take a look at it. Just ask for any of the technicians on hand since I will be leaving shortly for the day to meet with a college counselor.
College counselor? DS not good enough to keep ya or do ya wanna build em now instead of selling them? Clap
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Sarah View Drop Down
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Posts: 879 		  Quote Sarah Quote  Post ReplyReply bullet Posted: 14 Jul 2009 at 12:37pm
Just furthering my education so I can have knowledge in other areas as well. More specifically any kind of web development, programming, etc.
Sarah
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satsunada View Drop Down
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Posts: 682 		  Quote satsunada Quote  Post ReplyReply bullet Posted: 14 Jul 2009 at 7:18pm
Cool.. be sure to collect the extra paycheck if you decide to clean up the homepage some day. Good luck! Ermm
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Sarah View Drop Down
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Posts: 879 		  Quote Sarah Quote  Post ReplyReply bullet Posted: 14 Jul 2009 at 7:22pm
I don't know if they will ever have me doing that. But since I have dabbled in web development before, as well as site administration, designing, coding, etc I figured it was time I go to school for it and take it seriously. Plus, I have always been fascinated by coding.
Sarah
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JChance View Drop Down
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Posts: 15 		  Quote JChance Quote  Post ReplyReply bullet Posted: 14 Jul 2009 at 10:44pm
Ugh, I will call tomorrow. I really hope I dont have to send it back in. I use it for work too....and I dont have a backup.
Damon
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satsunada View Drop Down
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Posts: 682 		  Quote satsunada Quote  Post ReplyReply bullet Posted: 14 Jul 2009 at 11:28pm
... And hopefully DS got ASUS straightened out on fixing the things so you get it back in a timely manner.
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