My new PC is overheatingPost Date: 2019-11-21 |
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Kings0d 
Newbie 
Joined: 21 Nov 2019 Online Status: Offline Posts: 2 |
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 Topic: My new PC is overheatingPosted: 21 Nov 2019 at 3:42pm |
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I ordered a custom PC from digital storm,these are the specs.
Chassis Model: Digital Storm Lynx Exterior Finish: - Standard Factory Finish Trim Accents: - Standard Factory Finish Processor: AMD Ryzen 9 3900X (12-Core) 4.6 GHz Turbo (BACKORDERED EARLY OCTOBER) Motherboard: ASUS ROG Crosshair VIII Hero (Wi-Fi) (AMD X570 Chipset) (Up to 3x PCI-E Devices) System Memory: 32GB DDR4 3200MHz Corsair Dominator Platinum DHX (Extreme-Performance) Power Supply: 850W Corsair RM850x (Fully Modular) Expansion Bay: - No Thanks Optical Drive: - No Thanks Storage Set 1: 1x SSD (2TB Samsung 860 EVO) Storage Set 2: - No Thanks Storage Set 3: - No Thanks RAID Config: - No Thanks RAID Card: - No Thanks Internet Access: High Speed Network Port (Supports High-Speed Cable / DSL / Network Connections) Graphics Card(s): 1x GeForce RTX 2080 SUPER 8GB (VR Ready) Sound Card: Integrated Motherboard Audio HPC Processor: - No Thanks Extreme Cooling: H20: Stage 2: Corsair H115i PRO - 280mm Liquid CPU Cooler (Fully Sealed + No Maintenance) HydroLux Tubing Style: - Not Applicable, I do not have a custom HydroLux liquid cooling system selected HydroLux Fluid Color: - Not Applicable, I do not have a custom HydroLux liquid cooling system selected Cable Management: Premium Cable Management (Strategically Routed & Organized for Airflow) Chassis Fans: Corsair LL Series (RGB Fans) (Software Controlled Effects) Internal Lighting: - No Thanks Airflow Control: - No Thanks Chassis Mods: - No Thanks Noise Reduction: - No Thanks LaserMark: Option Not Available CPU Boost: Stock Factory Turbo Boost Advanced Automatic Overclocking Graphics Boost: - No Thanks, Please do not overclock my video card(s) OS Boost: - No Thanks, Please do not tweak the services on the operating system Operating System: Microsoft Windows 10 Professional (64-Bit Edition) Recovery Tools: USB Drive - Windows 10 Installation (Format and Clean Install) Virus Protection: Windows Defender Antivirus (Built-in to Windows 10) Office: - No Thanks Mouse Pad: - No Thanks Display: - No Thanks Surge Shield: - No Thanks Speakers: - No Thanks Keyboard: - No Thanks However,when the CPU is at 20% utilization at 4.20 gigahertz,the temperature is around 68 Celsius. I've taken out the padding put in for shipping,and I've also checked to see if the cooler was installed correctly. Any other ideas why this could be happening? |
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Cretae
DS Veteran 
Joined: 22 Mar 2010 Online Status: Offline Posts: 7330 |
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Posted: 22 Nov 2019 at 8:04am |
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One thing I'm aware of is advice to only use Ryzen Master software to measure Ryzen temps.
You can download iCue software from Corsair to control your H115i fans. The fans may be at lowest setting or not a good profile for ramping as temps rise. I've also heard there can be issues with ASUS boards and Ryzens, but that was some time ago. Bottom line is that's not a dangerous temp, but it's high, and what does it get to under load? Rather than go 'round and 'round with various theories, try those two suggestions and then get with DS. They can tell you what's what better than us guessing, IMHO. 
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Kings0d
Newbie
Joined: 21 Nov 2019 Online Status: Offline Posts: 2 |
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Posted: 22 Nov 2019 at 8:56am |
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Thanks for your answer. I'll call the support line and will post an update after that.
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gdead65
Groupie 
Joined: 17 Nov 2016 Online Status: Offline Posts: 111 |
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Posted: 22 Nov 2019 at 10:43am |
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with AIO water cooling there could be some water bubbles still in the system after shipping. I know after I received mine it took a bit to work itself out. IF you are overclocked you will generate more heat
also- make sure your ICUE is basing pump/fan speed off of the cpu temp. Check your water temps as well. Should be running 1-7C above ambient temp. One last check is to make sure the mounting screws are not loose for the water pump (obviously static protect your self and do it with the rig off and Don't overtighten..) |
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Apollo i7-7700 1070
Ordered: 2-12-17 Stage 1: 2-14-17 Stage 2 & 3: 2-16-17 Stage 4 & 5: 2-21-17 Stage 6: 2-23-17 Stage 7: 2-25-17 |
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ThePinkGoat
Groupie
Joined: 06 Oct 2010 Online Status: Offline Posts: 174 |
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Posted: 14 Jan 2020 at 10:52am |
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The iCue software does not control all Corsair fans. Only the Cooler fans I believe. Unless you purchased the Commander to go with the corsair products. I've looked high and low and find no way to control my top and reare corsair fan speeds.
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gdead65
Groupie
Joined: 17 Nov 2016 Online Status: Offline Posts: 111 |
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Posted: 27 Jan 2020 at 6:39am |
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apologies- I was referring to the Radiator Fans for the AIO Cooler.
Unless you have the case fans plugged directly into the motherboard (providing you have more fan header inputs)- you are correct you cannot control those speeds |
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Apollo i7-7700 1070
Ordered: 2-12-17 Stage 1: 2-14-17 Stage 2 & 3: 2-16-17 Stage 4 & 5: 2-21-17 Stage 6: 2-23-17 Stage 7: 2-25-17 |
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