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My new PC is overheating

Post Date: 2019-11-21

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Kings0d View Drop Down
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  Quote Kings0d Quote  Post ReplyReply bullet Topic: My new PC is overheating
    Posted: 21 Nov 2019 at 3:42pm
I ordered a custom PC from digital storm,these are the specs.

Chassis Model: Digital Storm Lynx
Exterior Finish: - Standard Factory Finish
Trim Accents: - Standard Factory Finish
Processor: AMD Ryzen 9 3900X (12-Core) 4.6 GHz Turbo (BACKORDERED EARLY OCTOBER)
Motherboard: ASUS ROG Crosshair VIII Hero (Wi-Fi) (AMD X570 Chipset) (Up to 3x PCI-E Devices)
System Memory: 32GB DDR4 3200MHz Corsair Dominator Platinum DHX (Extreme-Performance)
Power Supply: 850W Corsair RM850x (Fully Modular)
Expansion Bay: - No Thanks
Optical Drive: - No Thanks
Storage Set 1: 1x SSD (2TB Samsung 860 EVO)
Storage Set 2: - No Thanks
Storage Set 3: - No Thanks
RAID Config: - No Thanks
RAID Card: - No Thanks
Internet Access: High Speed Network Port (Supports High-Speed Cable / DSL / Network Connections)
Graphics Card(s): 1x GeForce RTX 2080 SUPER 8GB (VR Ready)
Sound Card: Integrated Motherboard Audio
HPC Processor: - No Thanks
Extreme Cooling: H20: Stage 2: Corsair H115i PRO - 280mm Liquid CPU Cooler (Fully Sealed + No Maintenance)
HydroLux Tubing Style: - Not Applicable, I do not have a custom HydroLux liquid cooling system selected
HydroLux Fluid Color: - Not Applicable, I do not have a custom HydroLux liquid cooling system selected
Cable Management: Premium Cable Management (Strategically Routed & Organized for Airflow)
Chassis Fans: Corsair LL Series (RGB Fans) (Software Controlled Effects)
Internal Lighting: - No Thanks
Airflow Control: - No Thanks
Chassis Mods: - No Thanks
Noise Reduction: - No Thanks
LaserMark: Option Not Available
CPU Boost: Stock Factory Turbo Boost Advanced Automatic Overclocking
Graphics Boost: - No Thanks, Please do not overclock my video card(s)
OS Boost: - No Thanks, Please do not tweak the services on the operating system
Operating System: Microsoft Windows 10 Professional (64-Bit Edition)
Recovery Tools: USB Drive - Windows 10 Installation (Format and Clean Install)
Virus Protection: Windows Defender Antivirus (Built-in to Windows 10)
Office: - No Thanks
Mouse Pad: - No Thanks
Display: - No Thanks
Surge Shield: - No Thanks
Speakers: - No Thanks
Keyboard: - No Thanks



However,when the CPU is at 20% utilization at 4.20 gigahertz,the temperature is around 68 Celsius. I've taken out the padding put in for shipping,and I've also checked to see if the cooler was installed correctly. Any other ideas why this could be happening?
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Cretae View Drop Down
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  Quote Cretae Quote  Post ReplyReply bullet Posted: 22 Nov 2019 at 8:04am
One thing I'm aware of is advice to only use Ryzen Master software to measure Ryzen temps.

You can download iCue software from Corsair to control your H115i fans. The fans may be at lowest setting or not a good profile for ramping as temps rise.

I've also heard there can be issues with ASUS boards and Ryzens, but that was some time ago. Bottom line is that's not a dangerous temp, but it's high, and what does it get to under load?

Rather than go 'round and 'round with various theories, try those two suggestions and then get with DS. They can tell you what's what better than us guessing, IMHO.
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Kings0d View Drop Down
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  Quote Kings0d Quote  Post ReplyReply bullet Posted: 22 Nov 2019 at 8:56am
Thanks for your answer. I'll call the support line and will post an update after that.
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gdead65 View Drop Down
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  Quote gdead65 Quote  Post ReplyReply bullet Posted: 22 Nov 2019 at 10:43am
with AIO water cooling there could be some water bubbles still in the system after shipping. I know after I received mine it took a bit to work itself out. IF you are overclocked you will generate more heat

also- make sure your ICUE is basing pump/fan speed off of the cpu temp.   Check your water temps as well. Should be running 1-7C above ambient temp.
One last check is to make sure the mounting screws are not loose for the water pump (obviously static protect your self and do it with the rig off and Don't overtighten..)
Apollo i7-7700 1070
Ordered: 2-12-17
Stage 1: 2-14-17
Stage 2 & 3: 2-16-17
Stage 4 & 5: 2-21-17
Stage 6: 2-23-17
Stage 7: 2-25-17
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