New Build but no customer service

Level 4 has uses a x79 chipset which isn't required for high end gaming

Ticket Number: 689126
Total Price with Instant Savings: $3,558.00

Direct Load URL: http://www.digitalstormonline.com/comploadsaved.asp?id=689126

Specifications:
Chassis Model: Special Deal Hot Seller - Cooler Master 942 HAF X
Exterior Finish: - Standard Factory Finish
Trim Accents: - Standard Factory Finish
Processor: Intel Core i7 3770K 3.50 GHz (Unlocked CPU) (Quad Core) (Requires Z77 Motherboard)
Motherboard: ASUS P8Z77-V DELUXE (Intel Z77 Chipset) (Higher Overclocks and Unique Wi-Fi Features) <b></b>
System Memory: 8GB DDR3 1600MHz Digital Storm Certified Performance Series (Highly Recommended) (Hand Tested)
Power Supply: 1050W Corsair Pro Silver 1050HX (Dual/Triple/Quad SLI Compatible) <b></b>
Expansion Bay: - No Thanks
Hard Drive Set 1: Operating System: 1x (120GB Solid State (By: Intel) (Model: 520 Series) <b></b>
Set 1 Raid Options: - No Thanks
Hard Drive Set 2: Multimedia\Data: 1x (1TB Western Digital Caviar (7200 RPM) (Model: Black Edition) <b></b>
Hard Drive Set 3: Backup\Misc.: - No Thanks
Optical Drive 1: DVD-R/RW/CD-R/RW (DVD Writer 24x / CD-Writer 48x)
Optical Drive 2: - No Thanks
Internet Access: High Speed Network Port (Supports High-Speed Cable / DSL / Network Connections)
Video Card: 2x SLI Dual (NVIDIA GeForce GTX 680 2GB (PhysX) (Overclocked EVGA 02G-P4-2682-BR) <b></b>
Add-on Card: - No Thanks
Sound Card: Integrated Motherboard Audio
Extreme Cooling: AIR: Stage 2: Noctua NH-D14 SE2011 Extreme Performance <b></b>
H20 Tube Color:- Not Applicable, I do not have a FrostChill or Sub-Zero LCS Cooling System Selected
Chassis Airflow: Standard Factory Chassis Fans
Internal Lighting: - No Thanks
Enhancements: - No Thanks
Chassis Mods: - No Thanks
Noise Reduction: - No Thanks
LaserMark: - No Thanks
Boost Processor: Stage 2: Overclock CPU 4.5GHz to 4.8GHz (Requires Pro/Deluxe/Sabertooth Motherboard)
Boost Video Card: - No Thanks, Please do not overclock my video card(s)
Boost Memory: - No Thanks, Please do not overclock my memory
Boost OS: - No Thanks, Please do not tweak the services on the operating system
Windows OS: Microsoft Windows 7 Home Premium (64-Bit Edition)
Recovery Tools: Windows Recovery Toolkit (Bundled with Windows 7 CD)
Virus Protection: - No Thanks
Office: - No Thanks
Game: - No Thanks
Display: - No Thanks
Surge Shield: - No Thanks
Speakers: - No Thanks
Keyboard: - No Thanks
Mouse: - No Thanks
External Storage: - No Thanks
Exclusive T-Shirt: - No Thanks
Priority Build: - No Thanks, Ship Within 10-15 Business Days After Order Is Successfully Processed
Warranty: Life-time Expert Customer Care with 3 Year Limited Warranty

As you said, you wanted a high end gaming rig and this is basically
going to give you the same performance due to games not really needing the 16gb of ram, and the 3930k.

You may have been stuck in a online chat glitch, that happens once in a while. If you would like to speak to our team, they are very helpful, I recommend calling us directly: 1-866-817-8676.