New Ram stick doesn't work

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   Hi everyone, 

it's the first time I ever posted on a forum like this, so pardon me if I forgot something.

So here it is, I bought a custom built pc from DS several years ago, and I tried to upgrade my ram recently, I've read about it on many sites, and I was pretty sure of my purchase, but it doesn't work and I can't find why exactly. So here we go.

My system specs :

Processor     Intel(R) Core(TM) i5-7500 CPU @ 3.40GHz   3.40 GHz

Installed RAM     8.00 GB (2x4g DS sticks, no further specs written on them)

System type     64-bit operating system, x64-based processor

Pen and touch     No pen or touch input is available for this display

My new stick of ram : 1x16g DDR4 2400 1.2v 2RX8 by Timetec

The problem : Just a complete black screen, nothing is happening

I don't know if it's my mistake or if it's the stick itself that is faulty, or even how to make sure if it's the case, so I hope someone will help me figure it out. Thank you guys, and have a nice day !

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R3Du2T Members Profile Find Members Posts Add to Buddy List Newbie Joined: 11 Sep 2023 Online Status: Offline Posts: 1	Quote Reply Topic: New Ram stick doesn't work Posted: 11 Sep 2023 at 11:40am
	Hi everyone, it's the first time I ever posted on a forum like this, so pardon me if I forgot something. So here it is, I bought a custom built pc from DS several years ago, and I tried to upgrade my ram recently, I've read about it on many sites, and I was pretty sure of my purchase, but it doesn't work and I can't find why exactly. So here we go. My system specs : Processor Intel(R) Core(TM) i5-7500 CPU @ 3.40GHz 3.40 GHz Installed RAM 8.00 GB (2x4g DS sticks, no further specs written on them) System type 64-bit operating system, x64-based processor Pen and touch No pen or touch input is available for this display My new stick of ram : 1x16g DDR4 2400 1.2v 2RX8 by Timetec The problem : Just a complete black screen, nothing is happening I don't know if it's my mistake or if it's the stick itself that is faulty, or even how to make sure if it's the case, so I hope someone will help me figure it out. Thank you guys, and have a nice day !

Boakist Members Profile Find Members Posts Add to Buddy List Newbie Joined: 10 Oct 2023 Online Status: Offline Posts: 2	Quote Reply Posted: 13 Oct 2023 at 5:21pm
	It's possible that the new 16GB RAM stick is not compatible with your system, or there may be an issue with the stick itself. Check your motherboard's compatibility with the RAM specifications and ensure it's properly seated. If it still doesn't work, test the new RAM stick in another system to confirm if it's functional.

New Ram stick doesn't work

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