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New, wanting to order an Aventum. Have questions.

Post Date: 2018-12-31

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Oddzball View Drop Down
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  Quote Oddzball Quote  Post ReplyReply bullet Topic: New, wanting to order an Aventum. Have questions.
    Posted: 31 Dec 2018 at 4:33pm
Hi,

So I saw a Linus video on the Aventum and decided I had to have that system.

Also, does it ship in that big crate like in the Linus video? One thing I liked about O******** is they have a hell of a shipping box/crate. TBH I wish DS would adopt the same.

A few questions and maybe if you like feel free to give suggestions on what I have spec'd up so far.

First, I noticed I cant order the case with glass sides, I assume this is the "new" Aventum X which is not out? Although I did some googling and saw you can request it by asking in the notes section of your order? This correct?

Second, and mostly my biggest concerns, are water cooling. Im not PC illiterate by any means, I work in a big datacenter/office and deal with thousands of systems, BUT I have very little experience with water cooling except a box I built about 15 years ago. So I can find my way around hardware etc. I would build my own, but really you cant create on your own the work of art that is the Aventum (X?)

Thing is I worry about watercooling. That system I had 15 years ago had leak issues and caused some serious issues. Now correct me if I'm wrong, but if I DO get a leak, its no big deal because distilled water doesn't conduct right?

How common is it for systems to have leak issues from rough shipping?

How often do the systems leak? I have to make a choice between a Hardline or Flexible tubing, and my understanding is the flex tubing is far less likely to develop leaks, in shipping or otherwise. Also the flex tubing has quick connect fittings versus the hardline, and is easier to do upgrades or repairs on?

But at the same time, that hardline tubing is damn SEXY. I just worry too much.

Thoughts?

Also, is there a service port for the hardline? How do you drain it if you have to repair or upgrade something and disconnect tubing?

Has anyone dealt with their "Bread" finance partner? How are they?

Anyway, thanks for taking the time to answering my questions. Specs Below;

Configuration Code: 2180033
Total Price with Instant Savings: $5,382.00

Specifications:
Chassis Model: Aventum 3
Exterior Finish: Exotic Paint Finish - Lust Red
Trim Accents: - Standard Factory Finish
Processor: AMD Ryzen 7 2700X (8-Core) (Boost Up to 4.3 GHz)
Motherboard: ASUS TUF X470-Plus Gaming (AMD X470 Chipset) (Up to 2x PCI-E Devices)
System Memory: 32GB DDR4 3200MHz Digital Storm Performance Series
Power Supply: 750W Corsair RM750x (Fully Modular)
Expansion Bay: - No Thanks
Optical Drive: - No Thanks
Storage Set 1: 1x SSD M.2 (256GB ADATA XPG SX6000) (NVM Express)
Storage Set 2: 1x Storage (3TB Seagate / Toshiba / Hitachi)
Storage Set 3: - No Thanks
RAID Config: - No Thanks
RAID Card: - No Thanks
Internet Access: High Speed Network Port (Supports High-Speed Cable / DSL / Network Connections)
Graphics Card(s): 1x GeForce RTX 2080 Ti 11GB (VR Ready)
Sound Card: Integrated Motherboard Audio
HPC Processor: - No Thanks
Extreme Cooling: H20: HydroLux PRO: Exotic Custom Cooling System (1x Graphics Card + CPU)
HydroLux Tubing Style: Flexible Tubing (Requires HydroLux Liquid Cooling System)
HydroLux Fluid Color: Clear Fluid + Clear Tubing (Requires HydroLux Liquid Cooling System)
Cable Management: Premium Cable Management (Strategically Routed & Organized for Airflow)
Chassis Fans: Standard Factory Chassis Fans
Internal Lighting: Digital Storm LED Lighting System (Requires Thermal Management Control Board & Software)
Airflow Control: Digital Storm Thermal Management Control Board & Software




... competitor name removed ...

Edited by Snaike - 01 Jan 2019 at 12:42am
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Seabasthegreat View Drop Down
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  Quote Seabasthegreat Quote  Post ReplyReply bullet Posted: 01 Jan 2019 at 6:24am
Pretty sure some of the DS vets will be along. But I will give my 2 cents on a few things:

The Aventum gets shipped via expensive freight shipping (oh my) and unboxing vids have the weight of the box around 150lbs. A little glimpse here.

I did get the upgrade from 3 to X by calling and asking, its a $100 upgrade cost so its on you whether you want that or not, seeing as its already an expensive machine (yet so beautiful).

For all your watercooling answers... anyone should know its a small chance but leaks can happen, Im worried about that too so I opted for the soft tubing as its easier for the long run on maintenance and upgrades. I dont believe there is a quick disconnect option for the hardline Ive tried and asked but their customer service this holiday has been near nonexistence (frustrating to say the least) so prepare and gather all your questions at once and make sure they get back to you on them.

As for bread financing (which I did) its simple and easy, they are pretty friendly and there are plenty of options to choose from, I opted for the 3 months 0 APR option as I just really wanted to break up my payments and not put it all on one credit card at once.

As for your build, what are you planning on doing? Gaming? Editing? Also I would recommend to get rid of the airflow control and switch to their free/promotional lighting option as you can do alot with just the BIOS settings (or programs) it'll save you a few bucks and I would use that extra 100 for something else if you like.
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  Quote Cretae Quote  Post ReplyReply bullet Posted: 01 Jan 2019 at 9:50am
Great answers from Seabasthegreat. Virtually all the requests we see for help with leaking "water" cooling involve the hardline. (It's not water., it's non-conductive coolant.)

I'd recommend you consider the MSI Gaming Pro Carbon motherboard just for quality and better customer service should you ever require any when the DS warranty expires. Same for the Samsung 250GB 970 Pro vs Adata. Five year warranty from the recognized leading brand. I agree with dumping the airflow control to finance these small changes. It's wholly unnecessary.

I took the same option with Bread, and they were great in servicing my account. Because of holidays and weather last winter, two of my checks didn't get through on time and they were very helpful in getting it sorted out without assuming it was me.

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  Quote Oddzball Quote  Post ReplyReply bullet Posted: 01 Jan 2019 at 11:13am
Originally posted by Cretae

Great answers from Seabasthegreat. Virtually all the requests we see for help with leaking "water" cooling involve the hardline. (It's not water., it's non-conductive coolant.)

I'd recommend you consider the MSI Gaming Pro Carbon motherboard just for quality and better customer service should you ever require any when the DS warranty expires. Same for the Samsung 250GB 970 Pro vs Adata. Five year warranty from the recognized leading brand. I agree with dumping the airflow control to finance these small changes. It's wholly unnecessary.

I took the same option with Bread, and they were great in servicing my account. Because of holidays and weather last winter, two of my checks didn't get through on time and they were very helpful in getting it sorted out without assuming it was me.



Hey thanks for the answers. Yes I kinda figured its non-conductive liquid, but I mean, we fill it with distilled water right?

I would have no problem paying $100 for the Aventum X case. I mean whats $100 on a ~$5000 machine anyway.

Reason I picked Adata was the write speeds, the 970 Evo I must have missed, so Ill change it. I have loads of SSDs at home that are going to be put in the machine when it gets here.

When you say Airflow control you mean the custom board? I kinda wanted that for the thermal lighting so its required. Kinda just frills I know, but Im a sucker for gimmicky stuff.

I plan to do a bit of everything. Ill probably run my virtual machine laab off the computer, gaming, and a bit of video editing on top of it. I also do VR a bit.

Went with Ryzen because Im hoping the 3rd Gen Ryzen uses the same slot, which Im pretty sure they will, and Intel 9700k doesnt do threading (Damnit Intel).

Ill stick with the flexible tubing, as much as it pains me, because the hardline is so beautiful and Im buying this as much as a work of art as I am a computer. Yes I could building something better for the sticker price, but not looking like this, and down the road? Ive got this case and custom stuff for a new build.

As for Bread. Do they take online payments? I hate writing checks.
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  Quote Oddzball Quote  Post ReplyReply bullet Posted: 01 Jan 2019 at 11:28am
Also I have been shopping around and the only other vendor I would consider is -------. Both DS and ------- seem great. DS has the sexier looking computer, Origin I think has the better customer service and shipping. (Free shipping on warranty returns etc, shipped in a legit crate).

EDIT: Competitor name removed.

We have free shipping on warranty returns as well for the first 60 days of delivery and we offer the option to ship in a wooden crate as well - Alex


Edited by Alex - 01 Jan 2019 at 3:19pm
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  Quote Seabasthegreat Quote  Post ReplyReply bullet Posted: 01 Jan 2019 at 12:33pm



The choice of words for non-conductive is used because saying water
could confuse some. Honestly unless your using some sort of editing or
heavy multithreadiing task (I do a bit of 3d modeling and animation) the
whole AMD vs Intel war never really mattered to me, I personally just pick
intel because I game more anything else.
As
for the Airflow/Lighting control try Config # 2182111. Same as what you
had I just switched out the airflow, talking to DS Customer Service,
they said you dont really need it and its the same as the other lighting
options though I would ask DS just in case.
Bread takes a checking account # OR do what i do and pay via phone every month with a debit card.
I
feel your pain between ------ and DS, I had prior excellent experience
with DS AND like you loved their Aventum look (unique case only to DS) word of caution for their customer service from what I understand theres only one guy
answering the phone/email. So patience is key. There is also a disconnect between customer service the ACTUAL tech guys who deal with all the computer stuff, thus the usual "I went ahead and email so and so" which is common just about anywhere but can lead to long waits for answers.
Also the Aventum gets shipped via freight due to its weight and fragile nature. (150lbs of pure computer porn). But this also adds a whooping 300-400 charge on shipping.



Edited by Seabasthegreat - 02 Jan 2019 at 9:46am
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  Quote Oddzball Quote  Post ReplyReply bullet Posted: 01 Jan 2019 at 1:21pm
Ill be doing VM machines to AMD will be helpful with Vmware 
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  Quote jakefromstatefarm Quote  Post ReplyReply bullet Posted: 01 Jan 2019 at 5:00pm
Yep ordered an Aventum myself and agree totally with Seabasthegreat! And on the thermal control/lighting I myself was wondering what that really does? Doesn't the BIOS already come with such control on the fans and cooling pump?

I have also had some problems getting in touch with the DS team on the phone but I assume its due to the holiday rush and plenty of people calling.

Are you planning on playing in 4k or 2k? That 2080ti card is an expensive beast!! (Im jelly)
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  Quote Oddzball Quote  Post ReplyReply bullet Posted: 01 Jan 2019 at 6:05pm
1440p. I have a 4k OLED but tbh I dont really care about 4k. Mostly its for VR that I want the GPU.
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  Quote Oddzball Quote  Post ReplyReply bullet Posted: 02 Jan 2019 at 8:14am
Havent heard back from anyone at DS about getting the Aventum X case.

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  Quote SnowandSand Quote  Post ReplyReply bullet Posted: 02 Jan 2019 at 3:53pm
When in doubt reach out to Alex for any issues.
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  Quote Oddzball Quote  Post ReplyReply bullet Posted: 03 Jan 2019 at 6:17am
Hey looks like the Aventum X is available. Good timing.

Does the PC ship in the big crate box as shown in the reviews?

I really wouldnt trust UPS to not break something just shipped on a pallet.
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  Quote Oddzball Quote  Post ReplyReply bullet Posted: 03 Jan 2019 at 6:25am
How do I ping someone? @Alex ? \u\Alex ?
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  Quote Snaike Quote  Post ReplyReply bullet Posted: 03 Jan 2019 at 6:28am
These units that are shipped on pallets, AFAIK, are sent "Freight" not UPS or FedEx. And yes, that affords them a bit more stability. However, things can still get stacked ON them so make sure you investigate the top of the box when you receive it.
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  Quote Snaike Quote  Post ReplyReply bullet Posted: 03 Jan 2019 at 6:30am
Originally posted by Oddzball

How do I ping someone? @Alex ? \u\Alex ?

The absolute best way to get Alex's attention is to email him... I think if you say his name three times he appears out of thin air, too...   
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  Quote Cretae Quote  Post ReplyReply bullet Posted: 03 Jan 2019 at 6:38am
[email protected]   

Edited by Cretae - 03 Jan 2019 at 6:39am
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  Quote Snaike Quote  Post ReplyReply bullet Posted: 03 Jan 2019 at 7:15am
Yea... what he said....   
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  Quote Alex Quote  Post ReplyReply bullet Posted: 03 Jan 2019 at 11:40am
Yes, please email me.
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  Quote Snaike Quote  Post ReplyReply bullet Posted: 04 Jan 2019 at 1:31am
Originally posted by Alex

Yes, please email me.
someone said his name three times...
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