No blue fan?

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   You guys run out of blue fans for the front of the HAF 932? I was pretty sure I specified when I ordered that I wanted the blue LED fan in the front instead of the red and got the standard "well ya know it's smaller right" and I still agreed and got "Ok, we'll see what we can do".
I'm not really mad, it gives a weird purple glow with all the blue behind it but aesthetically it's kinda a pain. Kinda clashes and kills the "theme" i was planning. 

I think it was Randy I talked to about that. You need an order number?

P.S. - having all 3 phone lines with that "We are currently experiencing a high call volume" message is a bit disconcerting. Especially when customer service and tech support are both tied up.

Addendum: after another round of calls and leaving a message, Sarah called (literally seconds after I left the message) and it seems it's getting resolved. They're shipping me the correct fan sometime in the coming days so yay! DS customer service rules. Now I can move to finish off my theme.. pics incoming sometime soon. Well.. other than the above.

Edited by satsunada - 11 Aug 2009 at 7:49pm

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satsunada Members Profile Find Members Posts Add to Buddy List Senior Member Joined: 21 May 2009 Online Status: Offline Posts: 682	Quote Reply Topic: No blue fan? Posted: 11 Aug 2009 at 6:39pm
	You guys run out of blue fans for the front of the HAF 932? I was pretty sure I specified when I ordered that I wanted the blue LED fan in the front instead of the red and got the standard "well ya know it's smaller right" and I still agreed and got "Ok, we'll see what we can do". I'm not really mad, it gives a weird purple glow with all the blue behind it but aesthetically it's kinda a pain. Kinda clashes and kills the "theme" i was planning. I think it was Randy I talked to about that. You need an order number? P.S. - having all 3 phone lines with that "We are currently experiencing a high call volume" message is a bit disconcerting. Especially when customer service and tech support are both tied up. Addendum: after another round of calls and leaving a message, Sarah called (literally seconds after I left the message) and it seems it's getting resolved. They're shipping me the correct fan sometime in the coming days so yay! DS customer service rules. Now I can move to finish off my theme.. pics incoming sometime soon. Well.. other than the above. Edited by satsunada - 11 Aug 2009 at 7:49pm
	If knowledge is power and power corrupts, then total knowledge corrupts totally.

Alex Members Profile Find Members Posts Add to Buddy List Admin Group Digital Storm Supervisor Joined: 04 Jun 2012 Online Status: Offline Posts: 16314	Quote Reply Posted: 11 Aug 2009 at 8:12pm
	I'm glad it got resolved. I do want to say, if you can't get a hold of us, just leave a clear and detailed message and I am positive you will get a response back from our staff shortly. Also, just recently since last week, we are replacing the large front red LED Haf fan with a similar LED color if you select our LED fan option. Edited by Alex - 11 Aug 2009 at 8:14pm

No blue fan?

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