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No Confirmation Email?

Post Date: 2022-03-08
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Kitten5389 View Drop Down
Newbie
Newbie


Joined: 08 Mar 2022
Online Status: Offline
Posts: 1 		  Quote Kitten5389 Quote  Post ReplyReply bullet Topic: No Confirmation Email?
    Posted: 08 Mar 2022 at 5:08am
I am a first time Digital Storm customer and ordered a relatively expensive build (6,300 usd) but I never received any sort of confirmation email or anything. Another thing I found bizarre was when I made the initial purchase, it just brought me to my cart and said it was empty. I'm just wondering whether or not yall think my order went through.
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bprat22 View Drop Down
DS ELITE
DS ELITE

DigitalStorm East -- (Unofficially!)
Email address used to purchase matched with forums account email.

Joined: 08 Jun 2011
Online Status: Offline
Posts: 20391 		  Quote bprat22 Quote  Post ReplyReply bullet Posted: 08 Mar 2022 at 6:46am
I ordered my latest rig on a Sunday and got a confirmation email and number right away.  If you ordered it a day or more ago my guess is it didn't go through.

I would call or email them before re-ordering.  Your credit card or loan site should have a record.  . 

Good luck.Big%20Smile
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Onkel_Ken View Drop Down
DS Veteran
DS Veteran

Email address used to purchase matched with forums account email.

Joined: 17 Dec 2008
Online Status: Offline
Posts: 2961 		  Quote Onkel_Ken Quote  Post ReplyReply bullet Posted: 08 Mar 2022 at 10:04am
When in doubt pick up the phone and call Digital Storm. They will let you know if the purchase went through. If not, I am quite sure they will help get it on the books so your new system starts its build.
Velox X/AMD 5900X/MSI X570 Pro Carbon MB/32GB DDDR 3600 DSPS/850W PS/500GB Samsung 980 Pro/1TB Samsung 970 EVO Plus/500 GB HDD/Sound Blaster AE-7/EVGA FTW3 Ultra RTX 3080 10GB/Liquid CPU cooler AIO/
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