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No idea where to ask -- replacement shipping

Post Date: 2010-06-07
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Colton View Drop Down
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Posts: 56 		  Quote Colton Quote  Post ReplyReply bullet Topic: No idea where to ask -- replacement shipping
    Posted: 07 Jun 2010 at 1:35pm
I'm getting a replacement mobo sent to me and I'm wondering when it should arrive?  How many days?
I paid $29.99 for shipping on the mobo so as for an estimate, and I live in Wisconsin.

Thanks.
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Alex View Drop Down
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Posts: 16314 		  Quote Alex Quote  Post ReplyReply bullet Posted: 07 Jun 2010 at 3:41pm
@Colton,
 
You'll receive an email with a tracking number once it ships after we finish testing a replacement for you.
 
It usually takes about 3-5 business days for delivery.
 
P.S.
I am moving this thread to the 'General Discussion' area. As this is not related to configuration advice.


Edited by Alex - 07 Jun 2010 at 4:58pm
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Colton View Drop Down
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Posts: 56 		  Quote Colton Quote  Post ReplyReply bullet Posted: 07 Jun 2010 at 3:57pm
Alex help me out.
I just got the motherboard and here's a major issue:

I have stage 6 liquid cooling - it's on the CPU.  It's using the apogee water block.
Unfortunately the mobo that was shipped to me does NOT have the black square piece on the back of the mobo where the block screws into.

Do I have to get one shipped to me as well?
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ablahblah View Drop Down
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Posts: 2312 		  Quote ablahblah Quote  Post ReplyReply bullet Posted: 07 Jun 2010 at 4:55pm
i'm assuming you're referring to the backplate? it should be removable from the old motherboard.
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Alex View Drop Down
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Posts: 16314 		  Quote Alex Quote  Post ReplyReply bullet Posted: 07 Jun 2010 at 4:58pm
Originally posted by Colton

the mobo that was shipped to me does NOT have the black square piece on the back of the mobo where the block screws into.
 
The motherboards do not come with that bracket.
 
The bracket you need should be affixed to the current motherboard and you should be able to carefully remove it and place it to the new replacement motherboard.
 
If you need help walking through the process, feel free to let me know and I can have one of our techs walk you through it?
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