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Nova 15 is now a paperweight

Post Date: 2021-01-09
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Kambrian View Drop Down
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Email address used to purchase matched with forums account email.

Joined: 09 Jan 2021
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Posts: 1 		  Quote Kambrian Quote  Post ReplyReply bullet Topic: Nova 15 is now a paperweight
    Posted: 09 Jan 2021 at 9:18am
Can someone help me out here? I got the Nova 15 for my son a while ago and he says that he got a blue screen of death. I have the recovery USB that came with the laptop but I have no idea how to use it. Help an old man out?
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bprat22 View Drop Down
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DigitalStorm East -- (Unofficially!)
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Posts: 20391 		  Quote bprat22 Quote  Post ReplyReply bullet Posted: 09 Jan 2021 at 2:05pm
Is the BSOD random or the laptop is unusable?

First, laptops are a pain to work on.    Second, the recovery USB will only work if the BSOD is software, like a corrupt file, virus, etc.    

To use the USB, turn off pc, plug in usb and turn back on.   Sometimes it will boot right to the usb if it was setup to see it.    Or, hit F12 repeatedly on boot to get to the options menu to select recover. Then follow directions.

If it’s hardware issue, like a bad hard drive, you’ll need to replace the drive before reloading system.    Same for bad ram, etc.

This is tough to fix over the web.   You might be better off taking it local, like Geek Squad, if it’s more than a system restore.

Good luck.

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Cretae View Drop Down
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Posts: 7331 		  Quote Cretae Quote  Post ReplyReply bullet Posted: 10 Jan 2021 at 5:16am
You've been missed.
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