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Old System

Post Date: 2013-01-09
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Etouffee View Drop Down
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Email address used to purchase matched with forums account email.

Joined: 09 Jan 2013
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Posts: 8 		  Quote Etouffee Quote  Post ReplyReply bullet Topic: Old System
    Posted: 09 Jan 2013 at 5:06pm
I am interested in upgrading my current 3 year old Digital Storm system. Will DS do that and if so who is the best contact?
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DomTheBomb View Drop Down
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Joined: 19 May 2012
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Posts: 314 		  Quote DomTheBomb Quote  Post ReplyReply bullet Posted: 09 Jan 2013 at 6:38pm
I believe that you can send it back to DS for them to upgrade it, and I'm sure Alex could tell you who to email.

However I think it's a better idea to just upgrade some of the "easy" components. A new GPU, more ram, and an SSD can breathe new life into an old system.

Could you post your system specs and monitor resolution so that we can help you out with choosing components if you decide to do it yourself?
DS x17, 1 Year 5 Months
i7 3720QM (2.6GHz/3.6GHz)
16GB 1600MHz DDR3
Nvidia GTX 680M 4GB
240GB Intel 520 SSD
Windows 8.1 Pro
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HockeyBuck View Drop Down
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Posts: 1608 		  Quote HockeyBuck Quote  Post ReplyReply bullet Posted: 10 Jan 2013 at 10:07am
Hello Etouffee... Best DS contact that can expedite things would be to e-mail Alex, the DS Customer Experience Manager.     [email protected]

Was waiting to see if he responded to your post, but it's a busy time for computer companies with CES 2013 going on in Las Vegas.    Alex will get you squared away....
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Alex View Drop Down
Admin Group
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Digital Storm Supervisor


Joined: 04 Jun 2012
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Posts: 16314 		  Quote Alex Quote  Post ReplyReply bullet Posted: 10 Jan 2013 at 12:08pm
Sure, our sales team would be the best people to contact. We can upgrade the unit for you, but, we can't trade in any of the hardware for credit.
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Etouffee View Drop Down
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Posts: 8 		  Quote Etouffee Quote  Post ReplyReply bullet Posted: 11 Jan 2013 at 6:47pm
Thanks for the reply's. I am looking to put a bit of life back into this computer for now then pass it on to my daughter and get a new one for myself down the road. I will contact the sales team and if nothing else get some recommendations on options.
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Etouffee View Drop Down
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Posts: 8 		  Quote Etouffee Quote  Post ReplyReply bullet Posted: 12 Jan 2013 at 3:05pm
Took out the heat sink to prep for replacement and the computer won't start now :( It was running without the fan being connected. I'm bummin now.
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bprat22 View Drop Down
DS ELITE
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DigitalStorm East -- (Unofficially!)
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Posts: 20391 		  Quote bprat22 Quote  Post ReplyReply bullet Posted: 12 Jan 2013 at 3:42pm
We need more info.   What's your system specs?     The cpu needs a heat sink so the chip doesn't crowbar, shutdown.    Not starting.... is it not even turning on or is it faulting out after posting.   Without a heatsink the cpu will overheat.

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