OMG !!!!

Yeah I actually owned a Dell XPS before this (not a bad system actually) but it is priced at a premium compared to DSO - you pay more for the name.  Their customer service blows too - and fortunately I rarely had to use it.  I am pretty sure I will be staying loyal to DSO from here on out.  I will probably buy a new system in 2-3 years

I did the same things as the rest of you. Looked at Blackbird (love the case) and Alienware as well as Dell and building my own (being a n00b scared me off the latter choice) and my observations meshed with yours. DS is by FAR the most bang for the buck and most others don't offer the latest components nor the wide range of choices you can get here.

I started with dell, looked at a 720 RED that ran about 2400 bucks without tax, and things, then i started to look a lot closer at the componets and noticed that for the price the componets you get were really subpar. So i started to look at the various other companies that i knew made computers like HP and gateway, and they wouldnt even come close to the performance machines i wanted, so next i tried alienware, and Falcon Northwest, while they had the gear i wanted, they were also stupidly expensive.

At that point i got disheartened and starting to look back at the Dell guessing that hey..i guess this is all i can afford at the moment, and while its good, it isnt the great machine i wanted...I was close to buying it, then i dawned on me that I never googled 'custom computers' i figured what the hell ill give it a shot. A couple companies afterwards i ran into DS. What really turned me on to it at first was the price, i was like..HEY NOW! this is the stuff i wanted and its priced within a reasonable amount where building it myself didnt seem like the sole tempting option. Then I noticed the warrenty which is freaking amazing vs Dells. I mean 3 years in a computers lifetime is a LONG time.

I purchased a Falcon NW Mach V about 6 years ago and had no problems that weren't quickly resolved.  Their customer service is as good as DSO. They are quite a bit more expensive and I would say the main thing their price has to offer is fine attention to detail on software configuration and the fancy package.

This time around, I had decided to go with DSO because their customer service sounded good and they truly seemed interested in giving people the kind of quality machine that they would want for themselves. (and I liked their prices ) I was forced to purchase early and thus went with as cheap as I could go due to budget limitations. (My mobo died on my Falcon) I'm sure in time I will upgrade most of the way to where I wanted to be, but wish I could have "done it right" in the first place. Perhaps next time around I can do just that! If anyone at DSO is listening, however, I really really want a smaller pc such as a Silverstone Sugo SG03 case like Maingear offers. I almost went with them simply for the case...
I'm a sucker for looks.

I did the same thing and here I am.

but I don't agree with the other members explanation of Benz and Honda.

I too have had many cars in my life time, when you buy a Benz or BMW you are not buying a car, you are buying a luxury car, that is what you are paying for, luxury, the luxury and comfort a Benz offers you, Honda does not, let me see you adjust the rear seats separately in an accord, or many other things.

having said that, what luxury is falcon offering me? $1400 for a paint for PC case? thats not luxury with all due respect thats wasteful. as for other components, top of the line lets say nvidia 780i is the same quality if you get it from here or falcon, there is no luxury there.

I don't think just because you over charge for stuff or put a huge price tag on something it automatically has a luxury effect and creditability. It has to be justified to be put on that plato.

let me tell how falcon sent me over here, I called them and asked if Skulltrail can be build with only one processor and the guy said no there is no way it will not run.

I'm a dell customer and have had precision workstations and they run dual processors and from them I know you can run with only one, but I figured that the guy from falcon knew what he was talking about, however I'm the type that double checks things and gets second opinions, which brought me here, I asked the DS guy hey can Skulltrail run one processor and the guy said hold on, came back 2 minutes later and said yes.

so lets recap, falcon was wrong and the way the guy talked to me made me think I owe him money. He also did not want to build me a uni system so instead he tried to sell me on dual instead of being honest and saying we don't build that way.

DS did take a long time to answer my call, I will say that but once my call was answered I felt like I was back at the Benz dealer buying another one and DS was correct to say it will run with one.

you tell me which is which, for me the price does not matter the quality does and a paint job does not justify lying and a $4000 difference.

you can grab a Honda and give it a nice paint job and Benz logo and then try to sell it to me at a hi price as a Benz.

But that does not mean that I'm gonna believe you and buy it from you at that price ;)

Edited by DST4ME - 14 Apr 2008 at 2:12am

My experience is like almost all the others who priced systems elsewhere before shopping DS.  We all found a better return on investment not to mention the customer service reputation and this forum board (sold me).