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Ordered Rig

Post Date: 2020-04-25
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Rift Infinium View Drop Down
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Posts: 8 		  Quote Rift Infinium Quote  Post ReplyReply bullet Topic: Ordered Rig
    Posted: 25 Apr 2020 at 5:30am
Hey all,

I ordered a rig on the 16th of this month and haven't received any updates other than "Pending Production". I nearly fully expect this as a result of the Covid19 crap slowing down things and also maybe due to the fact that they don't have the parts in stock. I was just wondering though as I've talked to other members and their process was essentially completed start to finish in less than two weeks.

Thabks!
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Snaike View Drop Down
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Posts: 9462 		  Quote Snaike Quote  Post ReplyReply bullet Posted: 25 Apr 2020 at 5:55am
Hi Rift Infinium and welcome to the forums.

First things... to get a good handle on where your order is you'll have to go directly to Digital Storm to ask. They'll know more than we do here. You may get lucky and have DS Stellar or even Alex pop in and give you the official word, but most of the forum rats here are customers. ("forum rat" is a term of endearment!)

Secondly, in order to get your "Verified Customer" badge that will proudly display here on our forums you need to make certain that your ordering email and your forum's email match exactly. (Case sensitive like a password.)

Thirdly, because we're all curious and like to live vicariously here and there, we'd love to know what you've ordered!

And finally... Happy Birthday!   

Hope these bits of info help...

So, welcome! It's gonna be great.   

Edited by Snaike - 25 Apr 2020 at 8:36am
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LibertyLoaded View Drop Down
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Posts: 46 		  Quote LibertyLoaded Quote  Post ReplyReply bullet Posted: 25 Apr 2020 at 9:35pm
I second Snaike on Happy Birthday!!! Welcome! And what did you get??? *squee-squeaks in forum rat*
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Rift Infinium View Drop Down
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Posts: 8 		  Quote Rift Infinium Quote  Post ReplyReply bullet Posted: 25 Apr 2020 at 10:17pm
Hey all, Thanks for the bday wishes.

I fixed my email for the verified customer badge.

I got the level 3 Lynx.
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Cretae View Drop Down
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Posts: 7331 		  Quote Cretae Quote  Post ReplyReply bullet Posted: 26 Apr 2020 at 5:06am
Congrats! I hope she exceeds expectations! Happy BD.
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hoserator View Drop Down
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Posts: 7966 		  Quote hoserator Quote  Post ReplyReply bullet Posted: 26 Apr 2020 at 5:41am
Congratulations and welcome to DS, Awesome
Keep us posted. Smile
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Alex View Drop Down
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Posts: 16314 		  Quote Alex Quote  Post ReplyReply bullet Posted: 27 Apr 2020 at 4:08pm
@Rift Infinium,

Welcome to the family. Due to increased demand, your order may not ship until early May (first 1-2 weeks). I'm sorry for the delay, COVID-19 has not made things easy for us to ship as many units as we would like while still following CDC guidelines, etc. for the safety of our employees and staff.
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Dismay View Drop Down
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Posts: 6 		  Quote Dismay Quote  Post ReplyReply bullet Posted: 27 Apr 2020 at 6:21pm
yeah I ordered mine on April 18th and having the same issue... it's stuck at Stage 1. I have called and pretty much told me the same thing as Alex. It will ship the first week of May. Originally I was suppose to receive it the end of April.

Hopefully we get our PC sooner than later. Which one did you get? I got Lynx Level 4.
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Rift Infinium View Drop Down
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Posts: 8 		  Quote Rift Infinium Quote  Post ReplyReply bullet Posted: 27 Apr 2020 at 7:47pm
I appreciate the response Alex. I 100% understand and don't have a single problem with it. We all gotta stay safe.
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Alex View Drop Down
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Posts: 16314 		  Quote Alex Quote  Post ReplyReply bullet Posted: 28 Apr 2020 at 3:46pm
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Stellar View Drop Down
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Posts: 189 		  Quote Stellar Quote  Post ReplyReply bullet Posted: 29 Apr 2020 at 11:27am
Welcome to the family, Rift! Glad to have you here. I can assure you that the wait will be worth it.
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Rift Infinium View Drop Down
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Posts: 8 		  Quote Rift Infinium Quote  Post ReplyReply bullet Posted: 29 Apr 2020 at 12:02pm
Thanks Stellar,
I'm excited to see what it can do. Glad to have a supportive community too.
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R1P_Mooby View Drop Down
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Posts: 1 		  Quote R1P_Mooby Quote  Post ReplyReply bullet Posted: 30 Apr 2020 at 12:01pm
I ordered mine on April 15th, got an email today saying its at stage 7 and should ship in business day!
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Cretae View Drop Down
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Posts: 7331 		  Quote Cretae Quote  Post ReplyReply bullet Posted: 01 May 2020 at 4:08am
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Rift Infinium View Drop Down
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Posts: 8 		  Quote Rift Infinium Quote  Post ReplyReply bullet Posted: 01 May 2020 at 5:12am
Stage two today!
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Cretae View Drop Down
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Posts: 7331 		  Quote Cretae Quote  Post ReplyReply bullet Posted: 02 May 2020 at 3:59am
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Rift Infinium View Drop Down
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Posts: 8 		  Quote Rift Infinium Quote  Post ReplyReply bullet Posted: 07 May 2020 at 2:18pm
So I got my PC in.

Have it all powered on, updated graphics driver.

Im noticing that the exhaust fan is not running. The RGB is working but the fan has not spun on yet. From my understanding, case fans are supposed to constantly run. It appears to be hooked up correctly as the RGB is working. Anyone have any input?
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Rift Infinium View Drop Down
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Posts: 8 		  Quote Rift Infinium Quote  Post ReplyReply bullet Posted: 07 May 2020 at 2:20pm
I ran a benchmark test and really thought it would kick on then if it was triggered through load, but it didn't.
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hoserator View Drop Down
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Posts: 7966 		  Quote hoserator Quote  Post ReplyReply bullet Posted: 07 May 2020 at 4:35pm
Can you move the blades? Check the back and make sure all the cables are in all the way. It probably has some block where they all connect. How are the temps?
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Rift Infinium View Drop Down
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Posts: 8 		  Quote Rift Infinium Quote  Post ReplyReply bullet Posted: 07 May 2020 at 4:59pm
I just actually found the issue. One of the wires going into the male connector to the mobo was not fully seated into the connector. Pushed it in and bam, fan is working fine.

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Snaike View Drop Down
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Posts: 9462 		  Quote Snaike Quote  Post ReplyReply bullet Posted: 08 May 2020 at 1:41am
Congrats!   
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Cretae View Drop Down
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Posts: 7331 		  Quote Cretae Quote  Post ReplyReply bullet Posted: 08 May 2020 at 5:43am
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