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Paint Chipping

Post Date: 2012-07-22
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Uriebaz View Drop Down
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Newbie

Email address used to purchase matched with forums account email.

Joined: 22 Jul 2012
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Posts: 2 		  Quote Uriebaz Quote  Post ReplyReply bullet Topic: Paint Chipping
    Posted: 22 Jul 2012 at 5:06pm
This may sound a little petty, but the paint on my left keypad button is chipping. I received my X17 laptop a couple of months ago, so i'm a little disappointed. What are my options?
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Tidgxor View Drop Down
DS ELITE
DS ELITE

The Kokopelli kid
Email address used to purchase matched with forums account email.

Joined: 17 Sep 2010
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Posts: 13000 		  Quote Tidgxor Quote  Post ReplyReply bullet Posted: 22 Jul 2012 at 5:42pm
I would contact DS directly in case Alex doesn't notice this thread. There are a lot of variables with cosmetic stuff like this, so I can't help much with specifics. That being said, I find it really odd that they would paint the buttons, seems like a bad design choice to me. Granted, DS doesn't manufacture the laptop, so can't fault them there. 
My Two Digital Storm Rigs: Mr. Bojangles (HAF-X, 2010) & Mrs. Bojingles (Bolt I, 2013).
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Alex View Drop Down
Admin Group
Admin Group

Digital Storm Supervisor


Joined: 04 Jun 2012
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Posts: 16314 		  Quote Alex Quote  Post ReplyReply bullet Posted: 22 Jul 2012 at 10:24pm
It would be best if you could email me the photos along with your order details: [email protected] so we can help you with this. We don't offer custom paint options, so I assume this is something of concern to a standard factory finish.

We'll do our best to help you and see what solution we can find for you.
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