Pc has no graphics cardPost Date: 2018-07-11 |
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Nathan
Newbie
Joined: 11 Jul 2018 Online Status: Offline Posts: 1 |
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Topic: Pc has no graphics cardPosted: 11 Jul 2018 at 7:58am |
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I ordered the vanquish 7 off of the store and it said it came with the graphics card and even has it in the packaging receipt but it is not in the PC or the box. Do I send it back and ask for a new PC like it was supposed to be or just go get a new graphics card?
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Snaike
Moderator Group
Just a dude trying to keep the spam away
Joined: 23 Jan 2014 Online Status: Offline Posts: 9462 |
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Posted: 11 Jul 2018 at 9:30am |
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Did you order the Vanquish 1? That machine comes with integrated graphics.
For a separate or "discreet" card the level 2 or higher is required. If you did not purchase a Vanquish 1 and Digital Storm did not furnish a card, you need to contact them immediately. Best of luck. Edited by Snaike - 11 Jul 2018 at 9:32am |
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bprat22
DS ELITE
DigitalStorm East -- (Unofficially!)
Joined: 08 Jun 2011 Online Status: Offline Posts: 20391 |
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Posted: 11 Jul 2018 at 11:14am |
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I can see where it would be a little misleading. The Vega 11 graphics is listed under Graphics Card and should be just Graphics. A lot of people wouldn't realize its not a separate card but the graphics integrated into the cpu processor. It's still up to the customer to Google Vega 11 and see exactly what it is. Card or just integrated graphics, the performance would be the same. You're not getting a less capable system. Just graphics on the cpu and not seperate. ![]() |
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Alex
Admin Group
Digital Storm Supervisor
Joined: 04 Jun 2012 Online Status: Offline Posts: 16314 |
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Posted: 11 Jul 2018 at 2:10pm |
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To clarify, you received our VANQUISH LEVEL 1 which is quite a capable gaming PC as it features an APU which now has the performance of a mainstream graphics card built into the CPU. This is not your traditional processor.
The VANQUISH LEVEL 1 is a very popular PC, there have not been that many misunderstandings, but we will accept your feedback and revise the wording to say "Graphics" on the configurator. I encourage you to try out your PC, you'll see how great it runs the latest new games at 1080p. If you have any questions, please feel free to email me "[email protected]". |
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bprat22
DS ELITE
DigitalStorm East -- (Unofficially!)
Joined: 08 Jun 2011 Online Status: Offline Posts: 20391 |
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Posted: 11 Jul 2018 at 2:19pm |
Excellent.
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