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Pc has no graphics card

Post Date: 2018-07-11

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Nathan View Drop Down
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  Quote Nathan Quote  Post ReplyReply bullet Topic: Pc has no graphics card
    Posted: 11 Jul 2018 at 7:58am
I ordered the vanquish 7 off of the store and it said it came with the graphics card and even has it in the packaging receipt but it is not in the PC or the box. Do I send it back and ask for a new PC like it was supposed to be or just go get a new graphics card?
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Snaike View Drop Down
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  Quote Snaike Quote  Post ReplyReply bullet Posted: 11 Jul 2018 at 9:30am
Did you order the Vanquish 1? That machine comes with integrated graphics.

Originally posted by Configuration Page / Vanquish 1


TRUE CONSOLE CLASS GAMING POWER

Enjoy the most powerful graphics you can get on a desktop processor thanks to Radeon™ RX Vega processor graphics. The latest, most advanced ‘Vega’ graphics technology delivers fast, smooth and fluid performance on the games you love to play.
emphasis mine

For a separate or "discreet" card the level 2 or higher is required.

If you did not purchase a Vanquish 1 and Digital Storm did not furnish a card, you need to contact them immediately.

Best of luck.

Edited by Snaike - 11 Jul 2018 at 9:32am
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bprat22 View Drop Down
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  Quote bprat22 Quote  Post ReplyReply bullet Posted: 11 Jul 2018 at 11:14am
I can see where it would be a little misleading.  The Vega 11 graphics is listed under Graphics Card and should be just Graphics.   A lot of people wouldn't realize its not a separate card but the graphics integrated into the cpu processor.  

It's still up to the customer to Google Vega 11 and see exactly what it is.  Card or just integrated graphics, the performance would be the same.  You're not getting  a less capable system.   Just graphics on the cpu and not seperate. 

Big%20Smile




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Alex View Drop Down
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  Quote Alex Quote  Post ReplyReply bullet Posted: 11 Jul 2018 at 2:10pm
To clarify, you received our VANQUISH LEVEL 1 which is quite a capable gaming PC as it features an APU which now has the performance of a mainstream graphics card built into the CPU. This is not your traditional processor.

The VANQUISH LEVEL 1 is a very popular PC, there have not been that many misunderstandings, but we will accept your feedback and revise the wording to say "Graphics" on the configurator.

I encourage you to try out your PC, you'll see how great it runs the latest new games at 1080p. If you have any questions, please feel free to email me "[email protected]".
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bprat22 View Drop Down
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  Quote bprat22 Quote  Post ReplyReply bullet Posted: 11 Jul 2018 at 2:19pm
    Excellent.   

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