FAQ FAQ  Forum Search   Register Register  Login Login

Priority Build

Post Date: 2020-05-06

 Post Reply Post Reply
Author
  Topic Search Topic Search  Topic Options Topic Options
Pthree0714 View Drop Down
Newbie
Newbie

Email address used to purchase matched with forums account email.

Joined: 06 May 2020
Online Status: Offline
Posts: 5
  Quote Pthree0714 Quote  Post ReplyReply bullet Topic: Priority Build
    Posted: 06 May 2020 at 9:04pm
Does anyone know if I can switch my order over to a Priority Build, or if there’s any other way to speed up the process? I’m just so pumped to get my system in
Back to Top
smfcpa View Drop Down
Groupie
Groupie

Email address used to purchase matched with forums account email.

Joined: 01 Jun 2016
Online Status: Offline
Posts: 175
  Quote smfcpa Quote  Post ReplyReply bullet Posted: 06 May 2020 at 9:54pm
I have looked at several different machines and I don't see any that offer a Priority Build. I think the corona virus has created component shortages. I ordered my machine on 3/22 and it is just at stage 4 as of today.
Back to Top
Pthree0714 View Drop Down
Newbie
Newbie

Email address used to purchase matched with forums account email.

Joined: 06 May 2020
Online Status: Offline
Posts: 5
  Quote Pthree0714 Quote  Post ReplyReply bullet Posted: 06 May 2020 at 10:02pm
Oof. Okay, thanks for your input!
Back to Top
Pthree0714 View Drop Down
Newbie
Newbie

Email address used to purchase matched with forums account email.

Joined: 06 May 2020
Online Status: Offline
Posts: 5
  Quote Pthree0714 Quote  Post ReplyReply bullet Posted: 06 May 2020 at 10:15pm
Anybody have an opinion regarding whether it’s worth it to wait 2 months for this system?
Back to Top
Snaike View Drop Down
Moderator Group
Moderator Group

Just a dude trying to keep the spam away
Email address used to purchase matched with forums account email.

Joined: 23 Jan 2014
Online Status: Offline
Posts: 9462
  Quote Snaike Quote  Post ReplyReply bullet Posted: 07 May 2020 at 12:37am
Originally posted by Pthree0714

Anybody have an opinion regarding whether it’s worth it to wait 2 months for this system?
You're going to ask a forum full of DS enthusiasts whether or not it's worth it to wait?    We're all (shouldn't generalize, so I'll say "Most of us") will say heck yes it's worth it. The machine that you'll get will be everything you wanted and more.   
Back to Top
MadSpit View Drop Down
Newbie
Newbie


Joined: 17 Apr 2020
Online Status: Offline
Posts: 29
  Quote MadSpit Quote  Post ReplyReply bullet Posted: 07 May 2020 at 6:20am
Originally posted by Pthree0714

Anybody have an opinion regarding whether it’s worth it to wait 2 months for this system?


As long as you’re not in any type of rush to get a PC then yes. Ordered mine April 09 I’m on stage 4 now. I wanted to priority build mine aswell but like stated before I think the covid pandemic has everything back ordered or just going slower then usual to lack of workers. It’ll all be worth it though in the end.

Edited by MadSpit - 07 May 2020 at 6:21am
Back to Top
iaatg6296 View Drop Down
Newbie
Newbie

Email address used to purchase matched with forums account email.

Joined: 06 May 2020
Online Status: Offline
Posts: 6
  Quote iaatg6296 Quote  Post ReplyReply bullet Posted: 07 May 2020 at 6:35am
You would think they would have set up emails to indicate the wait times being longer. They still advertise shipments being 10-15 business days. I understand with everything going on that timeframes are hard to predict, but to give false information on it and with shotty customer service seems like a bad formula.
Back to Top
MadSpit View Drop Down
Newbie
Newbie


Joined: 17 Apr 2020
Online Status: Offline
Posts: 29
  Quote MadSpit Quote  Post ReplyReply bullet Posted: 07 May 2020 at 6:51am
I ordered a custom built lumos the expected time of shipping is 6 weeks not including weekends so my order is actually on time
Back to Top
Cretae View Drop Down
DS Veteran
DS Veteran

Email address used to purchase matched with forums account email.

Joined: 22 Mar 2010
Online Status: Offline
Posts: 7331
  Quote Cretae Quote  Post ReplyReply bullet Posted: 07 May 2020 at 7:57am
Yes, it's worth the wait.

We have no idea what DS staff are going through to continue on in the face of all the stressors that exist for everyone of us. The office people, I understand, are working from home, probably half in the dark about the day-to-day in the build dept. Those folks are doing the best they can possibly do in the face of short staff, absences, antiseptic procedures, and the inevitable parts delays and shortages from Asia. That they are working through this is perhaps to be admired rather than a source of impatience.
Back to Top
Pthree0714 View Drop Down
Newbie
Newbie

Email address used to purchase matched with forums account email.

Joined: 06 May 2020
Online Status: Offline
Posts: 5
  Quote Pthree0714 Quote  Post ReplyReply bullet Posted: 07 May 2020 at 8:44am
I absolutely respect the people who are out there working day to day, however as someone stated, they are still suggesting delivery times are 10-15 days, which clearly isn’t the case, but is however, 100% understandable and forgivable. I simply wish they were a bit more upfront about quite how much things are being slowed down, so I could have made a more informed decision. I am ECSTATIC to receive my Digital Storm PC, and am willing to wait for it, but was simply asking if it IS worth the wait from people who would know. Please don’t misinterpret my frustration with waiting as frustration with the hard working individuals fulfilling my order.
Back to Top
John18 View Drop Down
Groupie
Groupie

Email address used to purchase matched with forums account email.

Joined: 04 May 2020
Online Status: Offline
Posts: 211
  Quote John18 Quote  Post ReplyReply bullet Posted: 07 May 2020 at 8:51pm
I ordered Config ID 3063789 in the late afternoon (PDT) on 5/4. I was in Stage 1 on 5/5. On 5/7 I received two emails, one for Stage 2 and one for Stage 3.

I suspect the wait is dependant, at least in part, on what system/parts that you have ordered.

FWIW I was perfectly happy waiting. My homebuilt i7-4770K works fine, but is just getting old. It will be an improvement for my wife over her newer, but more basic, system. Her's will be kepts as a working spare.

Best wishes.
Back to Top
Cretae View Drop Down
DS Veteran
DS Veteran

Email address used to purchase matched with forums account email.

Joined: 22 Mar 2010
Online Status: Offline
Posts: 7331
  Quote Cretae Quote  Post ReplyReply bullet Posted: 08 May 2020 at 5:41am
"...they are still suggesting delivery times are 10-15 days, which clearly isn’t the case, but is however, 100% understandable and forgivable. I simply wish they were a bit more upfront..."


Actually, Pthree0714, they ARE meeting the 10-15 business days, in most cases. You just don't hear about all the orders that are filled on time on this Forum, and why would you? That time frame is ONLY on the Lynx partially built models; the custom builds are 6 weeks.

The reason almost everyone spends so much time in Stage 1, is that's where the line starts to wait for your turn to begin assembly. No doubt the length of that line changes every day, and unpredictably. Then when assembly is complete, they stress-test your build for 24 hours to make sure everything works together properly. Sometimes those tests fail, and the build is UNEXPECTEDLY delayed. The line gets held up a bit.

Management has visited our Forum several times recently to explain they just don't have spare bodies to stay on top of the stage updates. I hope this is helpful.
Back to Top
Pthree0714 View Drop Down
Newbie
Newbie

Email address used to purchase matched with forums account email.

Joined: 06 May 2020
Online Status: Offline
Posts: 5
  Quote Pthree0714 Quote  Post ReplyReply bullet Posted: 08 May 2020 at 8:01am
Absolutely. I appreciate all feedback and have decided to wait. You make a great point, about how I’ll only hear about the delayed orders, and for me to generalize the whole Digital Storm supply line was misguided, for sure. I am eagerly and patiently looking forward to my system. Thank you to DS for continuing to work during these difficult and uncertain times.
Back to Top
Cretae View Drop Down
DS Veteran
DS Veteran

Email address used to purchase matched with forums account email.

Joined: 22 Mar 2010
Online Status: Offline
Posts: 7331
  Quote Cretae Quote  Post ReplyReply bullet Posted: 09 May 2020 at 7:09am
Thanks for your understanding. It's always hard to wait, but worth it in the end!
Back to Top
 Post Reply Post Reply

Forum Jump Forum Permissions View Drop Down



This page was generated in 0.046875 seconds.