Problem with my Razer Sound Card...Post Date: 2009-03-05 |
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WalkenOwns 
Newbie 
Joined: 25 Feb 2009 Online Status: Offline Posts: 11 |
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 Topic: Problem with my Razer Sound Card...Posted: 05 Mar 2009 at 3:04am |
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My new comp arrived today and everything is working great except for one thing.
I have the Razer AC-1 Sound card and when I plug headphones in it seems to only have audio on the left headphone (the right is very very low, but its there). I used two seperate headphones, A Zalman 5.1 headset and then an old normal pair of headphones. The weird thing is it's the exact same problem despite the fact that the Zalman uses 3 plug-ins and the normal head set uses just one. The Zalman uses 3 plugs for Center, Rear and Front speakers. It only seems to read the Front and none of the other 2 regardless of which ports I use.
Both sets of headphones work fine if I use them in the port on the front of my case (HAF 932).
Any ideas? Heres my spec: System Configuration: Chassis Model: Cooler Master HAF 932 Exterior Finish: - Standard Factory Finish Interior Finish: - Standard Factory Finish Trim Accents: - Standard Factory Finish Processor: Intel Core i7 920 2.66GHz (Quad Core) Motherboard: CLEARANCE HOT SELLER: ASUS P6T Deluxe (Intel X58 Chipset) (Supports Dual SLI or CrossFire) System Memory: 12GB DDR3 1333MHz Corsair Dominator DHX (High-Performance) Power Supply: 1000W Silverstone OP1000-E (Dual/Triple/Quad SLI Compatible) (Silent Edition) Card Reader: Internal Digital Media Card Reader (Black) Hard Drive Set 1: Operating System: 1TB Western Digital (7200 RPM) (16MB Cache) (SATA) (Extreme Speed) Set 1 Raid Options: - No Thanks Hard Drive Set 2: Multimedia\Data: - No Thanks Hard Drive Set 3: Backup\Misc.: - No Thanks Optical Drive 1: DVD±R/RW/CD-R/RW (DVD Writer 20x / CD-Writer 48x) Optical Drive 2: - No Thanks Internet Access: High Speed Network Port (Supports High-Speed Cable / DSL / Network Connections) Video Card(s): 1x NVIDIA GeForce GTX 295 1.792GB (Includes PhysX Technology) Add-on Card: - No Thanks Sound Card: CLEARANCE HOT SELLER: Razer Barracuda AC-1 (Recommended) Extreme Cooling: H20: Stage 1: Asetek Liquid CPU Cooler Liquid Color: - Not Applicable, I do not have a H20: Stage 3 Cooling System Selected Chassis Airflow: Standard Factory Chassis Fans Internal Lighting: Internal Chassis Lighting System (Red) Enhancements: - No Thanks Chassis Mods: - No Thanks CPU Boost: Yes, Overclock the processor as much as possible with complete stability Graphics Boost: - No Thanks, Please do not overclock my video card(s) Memory Boost: - No Thanks, Please do not overclock my memory Windows Boost: - No Thanks, Please do not tweak the services on the operating system Windows OS: Microsoft Windows Vista Home Premium (64-Bit Edition) (For Enthusiasts) Restore Kit: Digital Storm Specialized Recovery System (DVD Image Based) Virus Protection: - No Thanks Office: - No Thanks Benchmarking: - No Thanks Pre-Install Game: - No Thanks LCD Display: - No Thanks Surge Shield: - No Thanks Speakers: - No Thanks Keyboard: - No Thanks Mouse: - No Thanks External Storage: - No Thanks Exclusive T-Shirt: Digital Storm T-Shirt - Black (Extra Large) Priority Build: - No Thanks, Ship Within 5-10 Business Days After Order Is Successfully Processed Warranty: 3 Year Platinum Care Extended Parts & Labor Warranty |
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Left4WHAT
Newbie
Joined: 18 Feb 2009 Online Status: Offline Posts: 21 |
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Posted: 05 Mar 2009 at 8:22am |
Usually the audio jacks built into the case are connected to the motherboard integrated sound, not independent sound cards. UNLESS it is an I/O panel on the front of the case that comes with the sound card. However, I don't think the Razer AC-1 has one of those. So, if the case audio jacks work (connecting to the motherboard sound), that means his headphones are okay, and implies there's a problem with the Razer sound card, or it's configuration. |
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jtspectra2
Senior Member 
Joined: 07 Oct 2008 Online Status: Offline Posts: 840 |
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Posted: 05 Mar 2009 at 8:30am |
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check and see if the wire going from the front panel to the sound card is in place. I have the Razer card and there funny sometimes. just double check on that
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Q9650 @ 4.2Ghz( Liquid Cooled), 4GB 1600Mhz DDR3, GTX280 SLI, VRaptor,HAF 932
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Varin
Newbie
Joined: 16 Nov 2008 Online Status: Offline Posts: 17 |
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Posted: 05 Mar 2009 at 11:33am |
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Actually I recently got my DS rig and everything is great but i'm having the exact same problem. When I plug the headphones into the motherboard audio (front jack on the haf case) they work just fine... can hear out of both ears. When I hook headphones up to the razer soundcard though, I cannot hear out of one of the ears. I played around with the razer config and the windows audio config and no matter what I do I cannot get it to play sound out of both ears. If anybody knows a solution to this problem it would be a huge help. Thanks.
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Alex
Admin Group 
Digital Storm Supervisor 
Joined: 04 Jun 2012 Online Status: Offline Posts: 16314 |
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Posted: 05 Mar 2009 at 2:27pm |
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I know our staff, Randy especially knows how to resolve a lot of bugs with the Razer sound card... You may want to check into it with him. Give us a call or send us a message.
Edited by Alex - 05 Mar 2009 at 2:28pm |
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