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Question about RAM

Post Date: 2009-07-03
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ChangeInEntropy View Drop Down
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Posts: 20 		  Quote ChangeInEntropy Quote  Post ReplyReply bullet Topic: Question about RAM
    Posted: 03 Jul 2009 at 12:09pm
So, my current computer crashes every game I own, which is frustrating to say the least. Now, I'm not a hardware genius, nor am I a complete idiot, but I can't figure out for the life of me what the problem is. I was reading another post and someone mentioned RAM voltage and that it was better to set it manually. These forums have been a real educational experience, btw. So I pulled one of my sticks of RAM to write down it's info. Went to the manufacturers website and saw that it was tested at 1.9v. I went into my BIOS and noticed that it was set to 1.8v. So my question is this, is the voltage being different than what they say a big deal? Could this be what's been plaguing my computer?

Thanks in advance
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bullseyehk View Drop Down
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Posts: 212 		  Quote bullseyehk Quote  Post ReplyReply bullet Posted: 03 Jul 2009 at 1:46pm
are you by chance over clocked? when i tried oc my system it was crashing everything as well as over heating it. i returned it to stock speed and everything worked fine and at normal temps. we finally figured out i need a better heat sink.
 
as far as memory goes have you ran the memtest on each stick?
what name / speed is your ram?
i've seen that same request to manually set the voltage to 1.8v on newegg for the corsair ram.
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Posts: 36758 		  Quote DST4ME Quote  Post ReplyReply bullet Posted: 03 Jul 2009 at 2:46pm
when you say crashing what do you mean? are you getting bsod? or just a reboot? any errors?

Nvidia Drivers----AMD Drivers
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Posts: 20 		  Quote ChangeInEntropy Quote  Post ReplyReply bullet Posted: 03 Jul 2009 at 4:32pm
Let's see, nothing on my system is OCd. I've run Memtest. The RAM is Corsair XMS2 DDR2 800Mhz. Very, very, very rarely do I see a BSOD. My crashes are usually "Whatevergame.exe has encountered an error and needs to close. Blah, blah, blah.....send error report......blah, blah, blah"

Now, if this was a game here and there that did this fine, I expect that from time to time, but everything? I mean, Company of Heroes, Left 4 Dead, Empire:Total War, Crysis, FarCry 2, Bioshock and several others. It's been frustrating to say the least because this has been going on for awhile now. Games close out at seemingly random times, sometimes within 5 mins and sometimes I can play for a couple of hours, but they always crash or close out if you will (I say crash but what do I know). Anyway, here's my system specs.

Asus M2N32-SLI Premium mobo
AMD Athlon FX-62 processor
2GB of the above RAM
Nvidia GeForce GTX-280 1GB vid card
SB X-Fi Gamer soundcard
1000W PCP&C power supply
WinXP 32 w/SP3
Latest drivers for everything
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Posts: 36758 		  Quote DST4ME Quote  Post ReplyReply bullet Posted: 03 Jul 2009 at 5:38pm
well first I think you need more ram but I don't think that is your problem.

when you get the error that "whatevergame.exe" has encountered an error, there is some info associated with it, try looking in your event viewer and see what info you can find in there, post the info from the error here and lets see what we can find.

Nvidia Drivers----AMD Drivers
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Posts: 20 		  Quote ChangeInEntropy Quote  Post ReplyReply bullet Posted: 04 Jul 2009 at 8:55pm
Ok, so Company of Heroes just crashed and what it did was the screen froze and the sound was looping. Cntl+Alt+Del did it's usual by bringing up the Task Manager behind the game so I couldn't see it. Alt+Tab doesn't work so I had to reset the computer.
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Posts: 20 		  Quote ChangeInEntropy Quote  Post ReplyReply bullet Posted: 04 Jul 2009 at 9:30pm
Empire:Total War just crashed with the "Empire:Total War.exe has encountered a problem and needs to close". The only thing I could really get off of it was this:

Exception Information:
Code: 0xc0000005       Flags: 0x00000000
Record: 0x0000000000000000      Address: 0x000000007c910a19


That's all I could get since it doesn't save it and I couldn't copy and paste it. Not sure if this helps but I hope it does.
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Posts: 36758 		  Quote DST4ME Quote  Post ReplyReply bullet Posted: 04 Jul 2009 at 9:46pm
that is a driver corruption error code.

is your gpu drivers upto date? (version 186)

do you have a sound card?

what is your os?

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Posts: 20 		  Quote ChangeInEntropy Quote  Post ReplyReply bullet Posted: 04 Jul 2009 at 11:53pm
Nvidia GTX 280, drivers are 186.18

SB X-Fi Xtreme Gamer drivers are 2.18.0008

Windows XP 32-bit w/SP3
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Posts: 36758 		  Quote DST4ME Quote  Post ReplyReply bullet Posted: 05 Jul 2009 at 12:31am
OK then it might be your drivers for GPU or sound card, sound card is the one that give most trouble.

but lets try something, start>all programs>accessories>system tools>system info>here the system info window opens, at the bottom you should see a box "find what" here enter this address:

0x000000007c910a19

now make sure the 2 boxes under this are not checked, and then hit "find".

it will take a little bit to search but if it finds something let me know.

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Posts: 20 		  Quote ChangeInEntropy Quote  Post ReplyReply bullet Posted: 05 Jul 2009 at 12:42am
No matches found
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Posts: 36758 		  Quote DST4ME Quote  Post ReplyReply bullet Posted: 05 Jul 2009 at 1:07am
ok then, is your sound card drivers up to date?

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Posts: 20 		  Quote ChangeInEntropy Quote  Post ReplyReply bullet Posted: 05 Jul 2009 at 2:11am
As far as I know, yes. I would post my DirectX but it won't let me.
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Posts: 36758 		  Quote DST4ME Quote  Post ReplyReply bullet Posted: 05 Jul 2009 at 2:19am
ok so how long has this been going on? ever since you got the pc?

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Posts: 20 		  Quote ChangeInEntropy Quote  Post ReplyReply bullet Posted: 05 Jul 2009 at 2:21am
Yeah, pretty much.
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Posts: 36758 		  Quote DST4ME Quote  Post ReplyReply bullet Posted: 05 Jul 2009 at 2:23am
and your gpu drivers from the begining where the 186?

and when you say pretty much, am I to assume that you were never able to play without the game crashing?

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Posts: 20 		  Quote ChangeInEntropy Quote  Post ReplyReply bullet Posted: 05 Jul 2009 at 2:32am
I try to update my drivers when they come out. Usually within a day or so of release. I just formatted and re-installed windows a few days ago so it's clean. Yes, almost all of my games have crashed at some point since the system was built. I've had a couple of games run smooth but most crash. I'll put it this way, I can't sit down in the evening to play a game without it crashing multiple times.
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Posts: 36758 		  Quote DST4ME Quote  Post ReplyReply bullet Posted: 05 Jul 2009 at 3:03am
OK then, I'm assuming that your windows is up to date and your games all have up to date patches.

if so.

lets try by disabling the sound card in the device manager and then uninstalling its drivers.

then try and play your games and lets see if they still crash.

if so then we need to try older GPU drivers and see what happens, say a 185, then a 182, then a 179 perhaps.

if none of those work then we need to try updating mobo drivers and reinstalling directx.

do your games crash on low settings also or in any settigs?

Edited by DST4ME - 05 Jul 2009 at 3:08am

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Posts: 20 		  Quote ChangeInEntropy Quote  Post ReplyReply bullet Posted: 05 Jul 2009 at 3:06am
Alright, I'll give that a try.
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Posts: 36758 		  Quote DST4ME Quote  Post ReplyReply bullet Posted: 05 Jul 2009 at 3:09am
I edited my post go back and read the rest please, let us know how it goes. do them one by one, so first try sound card, then gpu older drivers, then mobo drivers and then directx, and you said your ram passed the memtest right?

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