FAQ FAQ  Forum Search   Register Register  Login Login

Question on the Status Email

Post Date: 2020-08-13
 Post Reply Post Reply
Author
  Topic Search Topic Search  Topic Options Topic Options
Frenchfrise View Drop Down
Newbie
Newbie


Joined: 12 Aug 2020
Online Status: Offline
Posts: 6 		  Quote Frenchfrise Quote  Post ReplyReply bullet Topic: Question on the Status Email
    Posted: 13 Aug 2020 at 6:08pm
So I placed an order for a Lynx Level 2 on 7/20/2020 and I was curious on the status of if, I dug through the website and found the Email [email protected] and I’m curious if I need to format the Email a certain way.
Back to Top
hoserator View Drop Down
DS Veteran
DS Veteran

We don't need no stinking "Avatars" !
Email address used to purchase matched with forums account email.

Joined: 08 Oct 2014
Online Status: Offline
Posts: 7966 		  Quote hoserator Quote  Post ReplyReply bullet Posted: 14 Aug 2020 at 12:50am
Congratulations and welcome to DS. Awesome

No need to format anything special for e-mails. Check your spam, sometimes they end up in there. If you haven't heard anything, do give them a call. This is a user's forum.

Back to Top
Tidgxor View Drop Down
DS ELITE
DS ELITE

The Kokopelli kid
Email address used to purchase matched with forums account email.

Joined: 17 Sep 2010
Online Status: Offline
Posts: 13000 		  Quote Tidgxor Quote  Post ReplyReply bullet Posted: 14 Aug 2020 at 11:18am
In the email be sure to tell them you'll fart in their general direction if you don't get an update pronto. Big%20Smile

In seriousness though hoserator is correct, I think I've had at least one or two DS emails end up in spam over the years, so I'd check there if you've been expecting a response or update that way.

My Two Digital Storm Rigs: Mr. Bojangles (HAF-X, 2010) & Mrs. Bojingles (Bolt I, 2013).
Back to Top
Frenchfrise View Drop Down
Newbie
Newbie


Joined: 12 Aug 2020
Online Status: Offline
Posts: 6 		  Quote Frenchfrise Quote  Post ReplyReply bullet Posted: 14 Aug 2020 at 9:49pm
Originally posted by Tidgxor

In the email be sure to tell them you'll fart in their general direction if you don't get an update pronto. Big%20Smile
In seriousness though hoserator is correct, I think I've had at least one or two DS emails end up in spam over the years, so I'd check there if you've been expecting a response or update that way.




Well the thing is that I’ve been checking every part of my Email, including the Spam section and got nothing. I sent out a customer support request to see if the radio silence is from them being busy or if I messed up something in during the ordering process, but I got no response from that either.
Back to Top
Snaike View Drop Down
Moderator Group
Moderator Group

Just a dude trying to keep the spam away
Email address used to purchase matched with forums account email.

Joined: 23 Jan 2014
Online Status: Offline
Posts: 9462 		  Quote Snaike Quote  Post ReplyReply bullet Posted: 15 Aug 2020 at 2:59am
email Alex directly ([email protected]). He has gone on record in numerous threads here in the forums with his email address for those who are wondering about their orders.

should you have technical questions, Stellar ([email protected]) would be your contact.

As for the rest of us here on the forums, we're just guessing at best.   
Back to Top
Alex View Drop Down
Admin Group
Admin Group

Digital Storm Supervisor


Joined: 04 Jun 2012
Online Status: Offline
Posts: 16314 		  Quote Alex Quote  Post ReplyReply bullet Posted: 16 Aug 2020 at 1:26pm
Happy to help.
Back to Top
Snaike View Drop Down
Moderator Group
Moderator Group

Just a dude trying to keep the spam away
Email address used to purchase matched with forums account email.

Joined: 23 Jan 2014
Online Status: Offline
Posts: 9462 		  Quote Snaike Quote  Post ReplyReply bullet Posted: 16 Aug 2020 at 1:45pm
Even on a Sunday... wow..

There's your invitation to email the man, Frenchfrise, take advantage of it and get the answers that you're looking for.   
Back to Top
Frenchfrise View Drop Down
Newbie
Newbie


Joined: 12 Aug 2020
Online Status: Offline
Posts: 6 		  Quote Frenchfrise Quote  Post ReplyReply bullet Posted: 16 Aug 2020 at 4:35pm
Originally posted by Alex

Happy to help.


Yeah, I sent out an Email yesterday but I chose a really bad day, I’ll send it out tomorrow since it’s nearing the end of business hours.
Back to Top
 Post Reply Post Reply

Forum Jump Forum Permissions View Drop Down



This page was generated in 4.101563E-02 seconds.