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RGB Control Issues

Post Date: 2021-12-31
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AirHog View Drop Down
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Joined: 31 Dec 2021
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Posts: 3 		  Quote AirHog Quote  Post ReplyReply bullet Topic: RGB Control Issues
    Posted: 31 Dec 2021 at 10:40am
Hello, I recently bought a Digital Storm Velox X pc. I have the remote that it came with. It also has a big led strip and custom hard line water cooling. My remote works(I can see the infrared light), but it doesn't change anything in the pc. Also no matter what I use, ICUE, Digital Storm Control center, nothing works. It just cycles through all of these random presets. I did add in my old drives(4tb and 240gb), to have all of my files and the pc works fine but I just do not have any RGB control no matter what I do.

            -Thank You
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Cretae View Drop Down
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Email address used to purchase matched with forums account email.

Joined: 22 Mar 2010
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Posts: 6006 		  Quote Cretae Quote  Post ReplyReply bullet Posted: 01 Jan 2022 at 5:41am
Seems if you can see a light it should work. Inside the remote, there is a bit of plastic over the battery that you have to remove. Did you do that? There should be a set of (kinda obscure) instructions how to work the remote. Do you have those?

Here's the ones I have:

https://www.digitalstorm.com/forums/uploads/8941/DS_RGB-Remote_Control-instruction_sheet.jpg


You might check the wires and leads from all that gear to be sure no motherboard contacts came loose in transit, but other than that, I got nothin', sorry.   

It's been awhile since I've seen anything from him, but

[email protected]

invited troubleshooting questions be e-mailed to him.

Edited by Cretae - 01 Jan 2022 at 5:53am
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AirHog View Drop Down
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Posts: 3 		  Quote AirHog Quote  Post ReplyReply bullet Posted: 01 Jan 2022 at 7:33am
There was no plastic when I checked and the remote does flash red but still doesn't control the lighting. What cables could be disconnected?
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dretnuh View Drop Down
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Posts: 1 		  Quote dretnuh Quote  Post ReplyReply bullet Posted: 11 Jan 2022 at 5:36pm
Originally posted by AirHog

There was no plastic when I checked and the remote does flash red but still doesn't control the lighting. What cables could be disconnected?




Did you ever get this fixed? I just received my device and i can't get the colors to change at all. It's stuck at a solid white. The controller seems to be working because i see a red LED light from the remote everytime i press something. It's almost like it's not synced to the device. I asked support and they said to hold the lock but it did nothing...
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