Rgb light and fan softwarePost Date: 2019-07-29 |
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Plgk
Newbie Joined: 27 Jul 2019 Online Status: Offline Posts: 4 |
Quote Reply
Topic: Rgb light and fan software Posted: 29 Jul 2019 at 7:42pm |
Hello, I'm looking for the rgb light and fan software called gaming centeru. I contacted digital storm management about the request for the software after reformatting my laptop I purchased. I had a bad experience with a supervisor he called himself named John Sweger, he wasn't very much help with my issues upon contacting digitalstorm. I feel like he purposely isn't responding to my request considering it's going to management. I just want my voice heard and as a verified customer who has purchased 2 computers, I feel I should get great customer service. Thank you for your time...
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Snaike
Moderator Group Just a dude trying to keep the spam away Joined: 23 Jan 2014 Online Status: Online Posts: 9448 |
Quote Reply Posted: 30 Jul 2019 at 1:59am |
Contact Alex at [email protected]. He is the guy in charge of getting things done and I'm certain he'll be more than happy to help you.
Edited by Snaike - 30 Jul 2019 at 1:59am |
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Cretae
DS Veteran Joined: 22 Mar 2010 Online Status: Offline Posts: 7329 |
Quote Reply Posted: 30 Jul 2019 at 2:01am |
Was just about to post the same thing. Alex is your man.
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Plgk
Newbie Joined: 27 Jul 2019 Online Status: Offline Posts: 4 |
Quote Reply Posted: 30 Jul 2019 at 5:05am |
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Plgk
Newbie Joined: 27 Jul 2019 Online Status: Offline Posts: 4 |
Quote Reply Posted: 30 Jul 2019 at 5:05am |
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Alex
Admin Group Digital Storm Supervisor Joined: 04 Jun 2012 Online Status: Offline Posts: 16312 |
Quote Reply Posted: 30 Jul 2019 at 3:29pm |
You should be able to download the software when you login to "My Account" at the top of our website.
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nameless
Newbie Joined: 19 Jul 2019 Online Status: Offline Posts: 14 |
Quote Reply Posted: 30 Jul 2019 at 7:28pm |
Took me over a week and about 7 calls to finally get the software emailed to me as well as a few forum posts. Ill gladly share if needed.
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Creating the Internet... One KB at a Time
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nameless
Newbie Joined: 19 Jul 2019 Online Status: Offline Posts: 14 |
Quote Reply Posted: 30 Jul 2019 at 7:29pm |
I was told the same but nothing was in my Nova account zip. |
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Creating the Internet... One KB at a Time
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Alex
Admin Group Digital Storm Supervisor Joined: 04 Jun 2012 Online Status: Offline Posts: 16312 |
Quote Reply Posted: 01 Aug 2019 at 4:56am |
There should have been files in the ZIP archive such as drivers, etc? Was it just missing the Contol Center software? Please email me directly so we can verify and ensure those files are added ([email protected])
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nameless
Newbie Joined: 19 Jul 2019 Online Status: Offline Posts: 14 |
Quote Reply Posted: 01 Aug 2019 at 10:39am |
In my case, the software for Game Center was not in the zip file under my account. I assume the same issue for the other person as well. Looks like it needs to be added. I did receive it via a tech though in an email. Can I share it here? |
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Creating the Internet... One KB at a Time
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Alex
Admin Group Digital Storm Supervisor Joined: 04 Jun 2012 Online Status: Offline Posts: 16312 |
Quote Reply Posted: 01 Aug 2019 at 2:58pm |
Try this out, the team just added this to the "My Account" section when you login:
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