Shipped with wrong OS

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   Like the title says, I got the wrong OS: Windows Vista Basic, rather than Premium.  Order 5200.

:-\

Tried to call, offices were closed.  Will call again tomorrow.

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Jingping Members Profile Find Members Posts Add to Buddy List Groupie Joined: 11 Sep 2007 Online Status: Offline Posts: 193	Quote Reply Topic: Shipped with wrong OS Posted: 25 Sep 2007 at 8:40pm
	Like the title says, I got the wrong OS: Windows Vista Basic, rather than Premium. Order 5200. :-\ Tried to call, offices were closed. Will call again tomorrow.

Alex Members Profile Find Members Posts Add to Buddy List Admin Group Digital Storm Supervisor Joined: 04 Jun 2012 Online Status: Offline Posts: 16314	Quote Reply Posted: 26 Sep 2007 at 2:22am
	Interesting. Now how can that happen! I will have to look into this later. Now to help service the customer: It's too late for us to send you anything now but, enjoy the system with Vista Basic for a day, we are going to overnight you a special restoration image kit with Vista Home Premium. Once you get it, pop it in your machine, walk away, come back and you will be at the desktop with Vista Premium loaded. Regarding the Windows COA Sticker, we will work that out with a replacement side panel. Sorry about that. Sent you a PM with details Edited by Alex - 26 Sep 2007 at 2:25am