Software Used and other questionsPost Date: 2009-07-15 |
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Diesel
Newbie
Joined: 06 Jul 2009 Online Status: Offline Posts: 43 |
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Topic: Software Used and other questionsPosted: 15 Jul 2009 at 3:21pm |
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I just received my system today and I have to say, I'm impressed with the packaging it was in and the build quality.
I'm setting the system up right now and have a few questions.
In the UNLIKELY case, based on DS's reputation and build quality, I have to do some troubleshooting over the phone with a tech rep, what software does DS use to isolate issues.
What software does DS utilize to monitor temps within Windows?
How can I tell what my overclock'd CPU (it was overclocked although ticket doesnt state so) is running at?
Thanks for any assistance you could provide. Here are my system specs:
Chassis Model: Cooler Master HAF 932
Exterior Finish: - Standard Factory Finish Interior Finish: - Standard Factory Finish Trim Accents: - Standard Factory Finish Processor: Intel Core i7 950 3.06GHz (Quad Core) Motherboard: EVGA X58 3X SLI (Intel X58 Chipset) (Supports Triple SLI or CrossFire) System Memory: 12GB DDR3 1600MHz Corsair Dominator DHX (High-Performance) Power Supply: 1000W Corsair HX (Dual/Triple/Quad SLI Compatible) (Silent Edition) Card Reader: - No Thanks Hard Drive Set 1: Operating System: 1x (300GB Western Digital VelociRaptor (10K RPM) (16MB Cache) (Extreme Speed) Set 1 Raid Options: - No Thanks Hard Drive Set 2: Multimedia\Data: - No Thanks Hard Drive Set 3: Backup\Misc.: - No Thanks Optical Drive 1: Blu-Ray Player/DVD Writer (Play Blu-Ray and Burn DVDs) Optical Drive 2: - No Thanks Internet Access: High Speed Network Port (Supports High-Speed Cable / DSL / Network Connections) Video Card: 2x SLI Dual (NVIDIA GeForce GTX 285 2GB) (Includes PhysX Technology) Add-on Card: - No Thanks Sound Card: Creative Labs X-Fi Titanium Fatal1ty Champion (Includes Front I/O) (PCI-Express Slot Based) Extreme Cooling: AIR: Stage 2: Noctua NH-U12P High Performance Cooler (Compatible With ONLY i7 Processors) Liquid Color:- Not Applicable, I do not have a H20: Stage 3 Cooling System Selected Chassis Airflow: Standard Factory Chassis Fans Internal Lighting: Internal Chassis Lighting System (Red) Enhancements: - No Thanks Chassis Mods: - No Thanks Boost Processor: - No Thanks, Please do not overclock my processor Boost Video Card: - No Thanks, Please do not overclock my video card(s) Boost Memory: - No Thanks, Please do not overclock my memory Tweak Windows: - No Thanks, Please do not tweak the services on the operating system Windows OS: Microsoft Windows Vista Home Premium (64-Bit Edition) With Windows 7 Upgrade Coupon Restore Kit: Digital Storm Specialized Recovery System (DVD Image Based) Virus Protection: - No Thanks Office: - No Thanks Benchmarking: - No Thanks Install/Test Game: - No Thanks LCD Display: - No Thanks Surge Shield: - No Thanks Speakers: - No Thanks Keyboard: - No Thanks Mouse: - No Thanks External Storage: - No Thanks Exclusive T-Shirt: - No Thanks Priority Build: - No Thanks, Ship Within 5-10 Business Days After Order Is Successfully Processed Warranty: 3 Year Platinum Care Extended Parts & Labor Warranty |
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HAF 932
2x GTX 760 2GB i7 950 EVGA X58 3X SLI 12GB Corsair Dominator DHX 1000W Corsair HX 2-Samsung-EVO 500GB (Raid0) Blu-Ray Player SB X-Fi Tit Fat Champ Noctua NH-U12P Air Cooler |
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DST4ME
DS ELITE
Joined: 14 Apr 2008 Online Status: Offline Posts: 36758 |
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Posted: 15 Jul 2009 at 4:42pm |
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well there is no software to isolate, you tell the tech what your symptoms are and then they look at possible causes, to check ram we use memtest, you should have a copy of this.
to check your temps use HWMonitor now I'm a bit confused, did you ask them to OC your CPU cause as your ticket says you didn't want it OCed. you can check with CPU-z and see what your OC is. BTW this is the configuration section, your thread is in the wrong section
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