FAQ FAQ  Forum Search   Register Register  Login Login

SSD messed up Bnet HELP!

Post Date: 2016-01-04

 Post Reply Post Reply
Author
  Topic Search Topic Search  Topic Options Topic Options
bgwilly31 View Drop Down
Newbie
Newbie

Email address used to purchase matched with forums account email.

Joined: 28 Oct 2010
Online Status: Offline
Posts: 29
  Quote bgwilly31 Quote  Post ReplyReply bullet Topic: SSD messed up Bnet HELP!
    Posted: 04 Jan 2016 at 7:58am
UPDATE BELOW in replies

kk so i decided to try to add a ssd to my setup.

Plan was to throw my games including bnet onto it. Leave OS (Windows 10) on the original HD.

Ive been tackling this supposed simple project all weekend. And on sunday i thought i finally got it. But was sadly disappointed when then Nothing worked completely. Im no CPU genius and windows 10 made things even more complicated.

I got a samsung 850 pro. Installed it correctly then had 40 kinds of hell with win 10 reading the SSD. Bios would say its there but windows would not. After figuring out how to allocate and format and i initialize. Also ACHI mode. I finally got it to read. SO i was excited began to cut and past bnet and WOW over to the new drive. Then i empited my recycle bin. Changed the location spot to my shortcut for bnet on my desktop and opened and it just froze right away. I couldnt type a password or anything. From then on out BNET is just freezing in the same spot. I tried uninstalling all blizzard game and reinstalling bnet onto the new drive and same out come. Then i even uninstalled again and reinstalled bnet onto original drive like it was before but still same freeze.
So now im stuck with a cpu that cant play anything. Wonderful. Any help at all would be appreciated.

What sucks is now i dont know if its the ssd failing. Or if its bnet related.

Edited by bgwilly31 - 05 Jan 2016 at 2:31pm
Back to Top
bgwilly31 View Drop Down
Newbie
Newbie

Email address used to purchase matched with forums account email.

Joined: 28 Oct 2010
Online Status: Offline
Posts: 29
  Quote bgwilly31 Quote  Post ReplyReply bullet Posted: 04 Jan 2016 at 8:03am
So heres my Build with the addition of the samsung ssd now and I made the mistake of upgrading to windows 10.



Chassis Model: Special Deal Hot Seller - SilverStone Raven One
Exterior Finish: - Standard Factory Finish
Trim Accents: - Standard Factory Finish
Processor: Intel Core i7 950 3.06GHz (Quad Core)
Motherboard: EVGA X58 LE Edition SLI (Intel X58 Chipset) (Model: 141-BL-E757-TR)
System Memory: 6GB DDR3 1600MHz Digital Storm Certified Performance Series  (Highly Recommended) (Hand Tested)
Power Supply: 750W Corsair TX (Dual SLI Compatible)
Expansion Bay: - No Thanks
Hard Drive Set 1: Operating System: 1x (1TB Hitachi/Seagate (7200 RPM) (32MB Cache)
Set 1 Raid Options: - No Thanks
Hard Drive Set 2: Multimedia\Data: - No Thanks
Hard Drive Set 3: Backup\Misc.: - No Thanks
Optical Drive 1: DVD-R/RW/CD-R/RW (DVD Writer 24x / CD-Writer 48x)
Optical Drive 2: - No Thanks
Internet Access: High Speed Network Port (Supports High-Speed Cable / DSL / Network Connections)
Video Card(s): 1x NVIDIA GeForce GTX 580 1.5GB (Includes PhysX Technology)
Add-on Card: - No Thanks
Sound Card: Integrated Motherboard Audio
Extreme Cooling: H20: Stage 3: FrostChill Cooling System: CPU Only
H20 Tube Color: Green Tubing with High-Performance Fluid (UV Lighting Reactive)
Chassis Airflow: Standard Factory Chassis Fans
Internal Lighting: Internal Chassis Lighting System (UV) (Creates Glowing Effect for H20 Tubes)
Enhancements: - No Thanks
Chassis Mods: - No Thanks
Noise Reduction: - No Thanks
CPU Boost: FREE: Stage 1: Overclock the processor between 3.3GHz to 3.9GHz (Cooling Upgrade Recommended)
Graphics Boost: - No Thanks, Please do not overclock my video card(s)
Memory Boost: - No Thanks, Please do not overclock my memory
OS Boost: FREE: Yes, Disable and tweak all of the non-crucial services on the operating system
Windows OS: Microsoft Windows 7 Home Premium (64-Bit Edition)
Recovery Tools: Windows Recovery Toolkit (Bundled with Windows 7 CD)
Back to Top
bprat22 View Drop Down
DS ELITE
DS ELITE

DigitalStorm East -- (Unofficially!)
Email address used to purchase matched with forums account email.

Joined: 08 Jun 2011
Online Status: Offline
Posts: 20391
  Quote bprat22 Quote  Post ReplyReply bullet Posted: 04 Jan 2016 at 9:06am
I'm not fully getting exactly what happened, but if you mean you installed the SSD and then dragged or cut/paste a game or program form the HDD to the SSD, then that could be the problem..  When you drag like that from one drive to another you can create path read  problems, where the SSD for example doesn't have all the info it needs.  Files get corrupted or misplaced, so to speak.  Copying a game or program isn't recommended. 

I would delete all files associated with whatever you tried dragging over to the new drive, from both drives, and reinstalling where you want it.   You might end up reformatting your new SSD.  

Not sure this helps but good luck. Big%20Smile

If you can't even run Windows, then I would unplug the SSD and try with just original drive, then start over with new SSD install. 




Edited by bprat22 - 04 Jan 2016 at 9:08am
Back to Top
FrankW View Drop Down
DS Veteran
DS Veteran


Joined: 22 Feb 2010
Online Status: Offline
Posts: 2254
  Quote FrankW Quote  Post ReplyReply bullet Posted: 04 Jan 2016 at 9:17am
Hi bgwilly31,

I won't be much help but I also added a 850 Pro to my X58 system. I cloned my C drive and everything works perfect.

I don't know what you are calling BNET but it sounds like it is having a problem. I would eliminate the BNET from your boot drive and see if the systems boots and everything operates with out BNET. If you have a boot problem then I would pull the sata power on the drive that doesn't have the operating system. Just to make sure you are booting from the correct drive.

Frank
Back to Top
bgwilly31 View Drop Down
Newbie
Newbie

Email address used to purchase matched with forums account email.

Joined: 28 Oct 2010
Online Status: Offline
Posts: 29
  Quote bgwilly31 Quote  Post ReplyReply bullet Posted: 04 Jan 2016 at 10:15am
Thanks you guys. Im starting to think it was a problem with me just copy and pasting. Its what i get for trying to listen my friend that thought he knew best. I even mentioned before i went to copy and past if that would even work. I literally said shouldnt i uninstall and reinstall. He told me no i didnt need to. Upset

PS. Bnet is Battle.net. Blizzard games
Back to Top
bprat22 View Drop Down
DS ELITE
DS ELITE

DigitalStorm East -- (Unofficially!)
Email address used to purchase matched with forums account email.

Joined: 08 Jun 2011
Online Status: Offline
Posts: 20391
  Quote bprat22 Quote  Post ReplyReply bullet Posted: 04 Jan 2016 at 10:25am
Yeah, I agree.  Although some people have done the copy or drag between drives and had good results, it isn't usually the preferred method because of the problems that can easily be created.   

You were right.  Big%20Smile
Back to Top
db188 View Drop Down
DS Veteran
DS Veteran

Email address used to purchase matched with forums account email.

Joined: 29 Jul 2014
Online Status: Offline
Posts: 2115
  Quote db188 Quote  Post ReplyReply bullet Posted: 04 Jan 2016 at 3:58pm
if you installed battle.net originally in its default location it probably resides in your C: Program Files (x86) >Battle.net

like others have said you can't just copy/paste to another drive w/o creating path issues.  nor can you just click/drag move those files over.  there's a specific process of moving files/folders over to different storage drives.  in this case you're better off uninstalling (not just deleting) the "Battle.net" from all of your drives (make sure your entire system is clean from any remnants of this program/files/folders/etc.) and then when you reinstall choose the correct path to the new ssd.  unfortunately, you'll have to reinstall any games you have in the client.

you can use a program like CCleaner to make sure you've gotten rid of file fragments and general house cleaning.    

let us know how that goes.  


Edited by db188 - 04 Jan 2016 at 4:01pm
Aventum 3
I7-6700K
Gigabyte G1 Z170X Gaming GT
16GB Corsair Dominator 3000MHz
Corsair Hx1000i 1000W
Samsung M.2 980 Pro 2TB;Samsung 850 EVO 1TB
MSI RTX 3080 Ventus OC 10G LHR
Gigabyte M28U 4K
Back to Top
bgwilly31 View Drop Down
Newbie
Newbie

Email address used to purchase matched with forums account email.

Joined: 28 Oct 2010
Online Status: Offline
Posts: 29
  Quote bgwilly31 Quote  Post ReplyReply bullet Posted: 05 Jan 2016 at 2:31pm
So now im getting ready to contact Digital storm and see if they can walk me through something.

I was on the phone last night with blizzard tech for about a hour. And they had me do all the lamest things. Like malware checks. And then even started recommending me to virus protection sites. I was like this system is for gaming only. Its not infected and it was working perfectly fine before this. So in a nutshell he was an idiot and had no idea what to tell me. Im hoping i have better results with DS customer support. Hell at this point im willing to almost system restore and just reinstall everything. I have pretty much nothing on the cpu anyways. However My system is overclocked and i was worried that might lose or mess things up even further. After one tech guy i was literally left with a tough luck bro. Im stunned this has turned into this big of a issue. Steam games work fine. Its only the Bnet i attempted to move over. Like i said before im no cpu genius but it doesnt seem like this should be that difficult to fix. Upset
Back to Top
Alex View Drop Down
Admin Group
Admin Group

Digital Storm Supervisor


Joined: 04 Jun 2012
Online Status: Offline
Posts: 16314
  Quote Alex Quote  Post ReplyReply bullet Posted: 05 Jan 2016 at 2:34pm
db188 did post a great suggestion, try to un-install and re-install Battle.NET to see if that fixes your issues.
Back to Top
bgwilly31 View Drop Down
Newbie
Newbie

Email address used to purchase matched with forums account email.

Joined: 28 Oct 2010
Online Status: Offline
Posts: 29
  Quote bgwilly31 Quote  Post ReplyReply bullet Posted: 05 Jan 2016 at 2:47pm
ive done that and searched every place i can think of for spare files of Bnet still no fix. Theres bnet somewhere that im not looking thats left over im assuming is the issue. Problem is just finding it. 
Back to Top
bprat22 View Drop Down
DS ELITE
DS ELITE

DigitalStorm East -- (Unofficially!)
Email address used to purchase matched with forums account email.

Joined: 08 Jun 2011
Online Status: Offline
Posts: 20391
  Quote bprat22 Quote  Post ReplyReply bullet Posted: 05 Jan 2016 at 2:59pm
I read somewhere that uninstalling your anti virus program temporarily was needed to uninstall BNET.   It blocks proper client cleanup.   Might be worth a shot.   
Back to Top
FrankW View Drop Down
DS Veteran
DS Veteran


Joined: 22 Feb 2010
Online Status: Offline
Posts: 2254
  Quote FrankW Quote  Post ReplyReply bullet Posted: 05 Jan 2016 at 3:09pm
Hi bgwilly31,

I am really sorry you are having this problem but you can't be too critical of DS. They don't warrant software or equipment added to the computer by the user. You stated that the system was working fine before you started moving files/programs around. Your best bet is to work with the people on this forum or Battle.net.

Here is the first sentence in the DS Warranty: "Digital Storm warrants to the original purchaser that any part of the hardware system, excluding software, documentation and similar items, will be free of defects in workmanship and materials for the period the warranty included with the purchase from the date of delivery to Customer." Please note that they exclude software from any warranty.

In my opinion, this is not a DS problem. Apparently they did call and made some suggestions to try and help you out. Is this a new machine or one from 2010?

Frank



Edited by FrankW - 05 Jan 2016 at 3:10pm
Back to Top
bprat22 View Drop Down
DS ELITE
DS ELITE

DigitalStorm East -- (Unofficially!)
Email address used to purchase matched with forums account email.

Joined: 08 Jun 2011
Online Status: Offline
Posts: 20391
  Quote bprat22 Quote  Post ReplyReply bullet Posted: 05 Jan 2016 at 3:17pm
Hi Frank... I think he was complaining of the Blizzard tech, concerning their BNET. That's the way I read it.
Back to Top
bgwilly31 View Drop Down
Newbie
Newbie

Email address used to purchase matched with forums account email.

Joined: 28 Oct 2010
Online Status: Offline
Posts: 29
  Quote bgwilly31 Quote  Post ReplyReply bullet Posted: 05 Jan 2016 at 3:29pm
Originally posted by bprat22

Hi Frank... I think he was complaining of the Blizzard tech, concerning their BNET. That's the way I read it.


correct. I have yet to get ahold of DS tech. Will update when i do.
Back to Top
bgwilly31 View Drop Down
Newbie
Newbie

Email address used to purchase matched with forums account email.

Joined: 28 Oct 2010
Online Status: Offline
Posts: 29
  Quote bgwilly31 Quote  Post ReplyReply bullet Posted: 05 Jan 2016 at 3:30pm
Originally posted by bprat22

I read somewhere that uninstalling your anti virus program temporarily was needed to uninstall BNET.   It blocks proper client cleanup.   Might be worth a shot.   


i dont have a anti virus client on the system never have.
Back to Top
FrankW View Drop Down
DS Veteran
DS Veteran


Joined: 22 Feb 2010
Online Status: Offline
Posts: 2254
  Quote FrankW Quote  Post ReplyReply bullet Posted: 05 Jan 2016 at 3:49pm
Originally posted by bgwilly31


Originally posted by bprat22

Hi Frank... I think he was complaining of the Blizzard tech, concerning their BNET. That's the way I read it.
correct. I have yet to get ahold of DS tech. Will update when i do.


Thanks bprat22, you are correct.

Frank
Back to Top
db188 View Drop Down
DS Veteran
DS Veteran

Email address used to purchase matched with forums account email.

Joined: 29 Jul 2014
Online Status: Offline
Posts: 2115
  Quote db188 Quote  Post ReplyReply bullet Posted: 05 Jan 2016 at 5:58pm
Originally posted by bgwilly31

ive done that and searched every place i can think of for spare files of Bnet still no fix. Theres bnet somewhere that im not looking thats left over im assuming is the issue. Problem is just finding it. 
first, go to control panel>uninstall programs and see if there's anything in there that refers to battle.net.

if not you can type in the search box "battle.net" and see if anything links>right click and choose "open containing location" (or similar wording).  if you find something see if there's an uninstaller app and use it.  if not, just delete the folder and contents and then empty your recycle bin. 

did you dl and run CCleaner like i suggested?  stay away from the registry tools, just use the main "cleaner" tool. 

you can also try and system scan and repair: in the search window type in "cmd".  when it lists, right click and choose run as administrator.  this will open up command prompt.  the cursor will auto reside next to "C:\Windows\system32" type in "sfc /scannow" and press enter.  wait for the system check to complete (takes a few minutes).  this will verify your files and find any integrity violations and replace them.  you'll have to restart the computer if anything was found and repaired. 

just an fyi, nothing is stored on your cpu.  all of your files (OS and personal) are stored on your drives (ssd or hdd).  you can run CHKDSK for data corruption or dl and run a program like CrystalDiskMark.   
Aventum 3
I7-6700K
Gigabyte G1 Z170X Gaming GT
16GB Corsair Dominator 3000MHz
Corsair Hx1000i 1000W
Samsung M.2 980 Pro 2TB;Samsung 850 EVO 1TB
MSI RTX 3080 Ventus OC 10G LHR
Gigabyte M28U 4K
Back to Top
db188 View Drop Down
DS Veteran
DS Veteran

Email address used to purchase matched with forums account email.

Joined: 29 Jul 2014
Online Status: Offline
Posts: 2115
  Quote db188 Quote  Post ReplyReply bullet Posted: 05 Jan 2016 at 6:25pm
also, a System Restore only effects system files not data files.  
Aventum 3
I7-6700K
Gigabyte G1 Z170X Gaming GT
16GB Corsair Dominator 3000MHz
Corsair Hx1000i 1000W
Samsung M.2 980 Pro 2TB;Samsung 850 EVO 1TB
MSI RTX 3080 Ventus OC 10G LHR
Gigabyte M28U 4K
Back to Top
bgwilly31 View Drop Down
Newbie
Newbie

Email address used to purchase matched with forums account email.

Joined: 28 Oct 2010
Online Status: Offline
Posts: 29
  Quote bgwilly31 Quote  Post ReplyReply bullet Posted: 05 Jan 2016 at 7:24pm
Well so i talked to a DS tech in a short few emails before they closed tonight. I brought up a system restore. He suggested a windows reinstall. Will this not get rid of all my data files for the bnet app? 
Back to Top
db188 View Drop Down
DS Veteran
DS Veteran

Email address used to purchase matched with forums account email.

Joined: 29 Jul 2014
Online Status: Offline
Posts: 2115
  Quote db188 Quote  Post ReplyReply bullet Posted: 05 Jan 2016 at 7:49pm
yes it will.
Aventum 3
I7-6700K
Gigabyte G1 Z170X Gaming GT
16GB Corsair Dominator 3000MHz
Corsair Hx1000i 1000W
Samsung M.2 980 Pro 2TB;Samsung 850 EVO 1TB
MSI RTX 3080 Ventus OC 10G LHR
Gigabyte M28U 4K
Back to Top
bgwilly31 View Drop Down
Newbie
Newbie

Email address used to purchase matched with forums account email.

Joined: 28 Oct 2010
Online Status: Offline
Posts: 29
  Quote bgwilly31 Quote  Post ReplyReply bullet Posted: 05 Jan 2016 at 7:55pm
thanks you for responding db. Im following your steps now. first. Quick question though. My roommate is networked to my pc currently he also plays blozzard games with bnet. Would him be networked to me affect this situation at all >? i wouldnt think so but covering all bases at this point. 
Back to Top
db188 View Drop Down
DS Veteran
DS Veteran

Email address used to purchase matched with forums account email.

Joined: 29 Jul 2014
Online Status: Offline
Posts: 2115
  Quote db188 Quote  Post ReplyReply bullet Posted: 05 Jan 2016 at 8:32pm
what do you mean by your roomy being "networked to you"? unless he's able to log on to your bnet account i wouldn't think simple file sharing over a home network would cause your problem.  if someone's logging in on your account other than you, and/or using at the same time you're trying to Blizz would be able to tell. 

i'm betting that your bnet data got corrupted, possibly a registry issue as well. a fresh windows install should fix it.  just make sure when you dl next time that you put it on the correct drive you want it on and leave it thereWink
Aventum 3
I7-6700K
Gigabyte G1 Z170X Gaming GT
16GB Corsair Dominator 3000MHz
Corsair Hx1000i 1000W
Samsung M.2 980 Pro 2TB;Samsung 850 EVO 1TB
MSI RTX 3080 Ventus OC 10G LHR
Gigabyte M28U 4K
Back to Top
bgwilly31 View Drop Down
Newbie
Newbie

Email address used to purchase matched with forums account email.

Joined: 28 Oct 2010
Online Status: Offline
Posts: 29
  Quote bgwilly31 Quote  Post ReplyReply bullet Posted: 05 Jan 2016 at 8:45pm
ok well im trying a restart right now. i followed all your steps. Even deleted a couple blizzard files in localapp% file. crossing my fingers. 
Back to Top
 Post Reply Post Reply

Forum Jump Forum Permissions View Drop Down



This page was generated in 0.0703125 seconds.