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Post Date: 2019-12-25

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RedBeard View Drop Down
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Newbie

Email address used to purchase matched with forums account email.

Joined: 25 Dec 2019
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Posts: 3
  Quote RedBeard Quote  Post ReplyReply bullet Topic: Stage 1...
    Posted: 25 Dec 2019 at 5:56pm




Edited by RedBeard - 25 Dec 2019 at 9:13pm
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HockeyBuck View Drop Down
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DS Veteran

Email address used to purchase matched with forums account email.

Joined: 27 Jul 2012
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Posts: 1608
  Quote HockeyBuck Quote  Post ReplyReply bullet Posted: 25 Dec 2019 at 9:08pm
Happy holidays & welcome to the forum RedBeard!

Congrats on the Verified Customer badge... You have ordered during the busiest time of the year..the December Holiday Rush. I don't know what you ordered, but you will be getting a hand built computer... not something sitting on a warehouse shelf for months.   Once all of your ordered components & parts are present & accounted for in your build basket, your rig will be carefully assembled by experienced DS techs, and then stress tested at full load to shake out any issues before quality control inspects and has the build boxed for shipping out.   If you want a high quality DS rig, this is all work that should not ever be rushed.   DS tries hard to hold the line on build quality, even during the busy Holiday season when every customer wants their rig ASAP. They won't go faster.

The Stage Notices are not real time, so builds may move ahead and those Notices may catch up later on. DS promises 10-15 Business Days to Ship. Business days are M-F and don't include weekends & holidays. Your order processed on a lucky Friday the 13th...lol...
Xmas Eve + Xmas and the weekends aside, if it does ship on the 27th I count 8 Business days so you would actually be far ahead of the game!   Hang in there and a solid DS build will on it's way to you very soon.     
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RedBeard View Drop Down
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Email address used to purchase matched with forums account email.

Joined: 25 Dec 2019
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Posts: 3
  Quote RedBeard Quote  Post ReplyReply bullet Posted: 25 Dec 2019 at 9:14pm
I didn't mean to sound like a jerk. I am sure you are all very busy. Thanks for the quick response.

Happy holidays.

Edited by RedBeard - 25 Dec 2019 at 9:37pm
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HockeyBuck View Drop Down
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DS Veteran

Email address used to purchase matched with forums account email.

Joined: 27 Jul 2012
Online Status: Offline
Posts: 1608
  Quote HockeyBuck Quote  Post ReplyReply bullet Posted: 25 Dec 2019 at 9:39pm
Lol...No worries!   We on the forum don't work for DS...
We are all DS customers with a certain level of computer experience who have gone through all of this before...in my case 4 times since 2011. All of my DS rigs are still running 24/7 and never fail to impress. That's why people keep returning...DS build quality is very very good for the price you pay.   Hang in and that quality is what will be on it's way to you shortly.    
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