Stage 1Post Date: 2020-12-10 |
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YariThepeanut
Newbie
Joined: 28 Nov 2020 Online Status: Offline Posts: 3 |
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Topic: Stage 1Posted: 10 Dec 2020 at 7:24pm |
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I ordered a Lumos Rig on Thanksgiving with pretty standard specs. I will say i messed up and on impulse got a 1650 4gb gpu instead of upgrading it. Either way im still on stage one. I was told it would be moving by next week but im not so sures.
Anybody else still waiting? |
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-Yari
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Gewd
Newbie
Joined: 09 Dec 2020 Online Status: Offline Posts: 38 |
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Posted: 10 Dec 2020 at 7:37pm |
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Call them. You can still change things. Also, when you call them make sure you have the holiday specials selected. A bunch of stuff is free. Yes, everyone and their mother is waiting.
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adambomb13
Newbie
Joined: 18 Jun 2013 Online Status: Offline Posts: 92 |
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Posted: 10 Dec 2020 at 8:18pm |
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Here is what Terms and Condition states regarding special ordering partss (which I have done myself on my order)
P. SPECIAL REQUESTED COMPONENTS & ACCESSORIES Customers are more than welcome to request Digital Storm to purchase components or accessories that we normally do not offer and stock for customers to purchase on our website. In the event of an order cancellation, such items cannot be returned to Digital Storm for a refund under any circumstances once they have been ordered, they will be returned back to the customer at the customer’s expense. In addition, if any special ordered components or accessories turn out to be defective during testing at Digital Storm or after the customer receives the end product, it will be the responsibility of the customer, not Digital Storm to obtain replacement warranty service directly from the manufacturer. |
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Config ID 3536215- Stg 1 11/13 to 1/4 / Stg 2 as of 1/5 to 1/11 / Stg 3 as of 1/11 / Stg 4 as of 1/11 / Stg 5 as of 1/11 to 1/15 / Stg 6 as of 1/15 / STG 7 shipped 1/18, received 1/26 (5950X,3090)
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Cretae
DS Veteran
Joined: 22 Mar 2010 Online Status: Offline Posts: 7331 |
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Posted: 11 Dec 2020 at 6:59am |
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OP's not thinking about a special requested part, just upgrading his GPU.
Stage 1 is standing in line until they start your build. If yours doesn't get held up for any out-of-stock parts or a testing failure, it will beat the deadline. The day you ordered is not when the clock starts, it is the day your payment was authorized and you received the Stage 1 notice. Business days are weekdays minus holidays, normally up to 5 weeks for a 25 day build. It seems logical that since so many builds are waiting for parts, the techs are turning out those without such problems pretty quickly once they get to the head of the line. |
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adambomb13
Newbie
Joined: 18 Jun 2013 Online Status: Offline Posts: 92 |
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Posted: 11 Dec 2020 at 7:04am |
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Corrected my signature
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Config ID 3536215- Stg 1 11/13 to 1/4 / Stg 2 as of 1/5 to 1/11 / Stg 3 as of 1/11 / Stg 4 as of 1/11 / Stg 5 as of 1/11 to 1/15 / Stg 6 as of 1/15 / STG 7 shipped 1/18, received 1/26 (5950X,3090)
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