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stage 1 time

Post Date: 2019-03-27
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hazeelion View Drop Down
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Newbie

Email address used to purchase matched with forums account email.

Joined: 27 Mar 2019
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Posts: 1 		  Quote hazeelion Quote  Post ReplyReply bullet Topic: stage 1 time
    Posted: 27 Mar 2019 at 8:53am
I received my confirmation that my pc was in stage 1 on the 11th and its now been 13 business days in stage 1, I was just wondering how long it would be until it was to stage 2 because it gave me the estimate of 5-10 days. I'm just really wanting my pc so I can play again!
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HockeyBuck View Drop Down
DS Veteran
DS Veteran

Email address used to purchase matched with forums account email.

Joined: 27 Jul 2012
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Posts: 1608 		  Quote HockeyBuck Quote  Post ReplyReply bullet Posted: 27 Mar 2019 at 11:45am
Welcome to the forum hazeelion!

Wouldn’t hurt to ask our DS forum management guy Alex for a status update as you are almost at two full business weeks on Stage 1 now, but for the most part they have been meeting their overall promise of 20-25 days to ship.   The Stage notifications can get behind, then you can get several in a day as they catch that up.   As long as you haven’t ordered something unusual, think DS aims mostly to meet that 20-25 days to ship target.

Try email to [email protected] and make sure you include your order #. Alex can be very helpful.

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Alex View Drop Down
Admin Group
Admin Group

Digital Storm Supervisor


Joined: 04 Jun 2012
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Posts: 16314 		  Quote Alex Quote  Post ReplyReply bullet Posted: 28 Mar 2019 at 7:03am
Hi hazeelion,

Thank you for choosing Digital Storm.

Your order is on track to ship within the 20-25 business day mark, it's been currently 13 business days. It will jump from Stage 1 to all other stages as it gets closer to the 20 business day mark.
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