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Stage 7 and shipping

Post Date: 2019-01-05
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Medic View Drop Down
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Posts: 24 		  Quote Medic Quote  Post ReplyReply bullet Topic: Stage 7 and shipping
    Posted: 05 Jan 2019 at 9:22am
This is just one to calm my nerve,

My computer has been in stage 7 since Wednesday. My question is once it's completed do they ship it out immediately or is their a specific day...?
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Snaike View Drop Down
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Posts: 9462 		  Quote Snaike Quote  Post ReplyReply bullet Posted: 05 Jan 2019 at 10:12am
This is a semi-educated guess... If you've ordered the really big, heavy, crated/palleted Aventum or some such model, you're looking at Friday pickup as these go with a freight company and not the usual suspects (Fedex, UPS, etc)... and can take a little while to get to you as these stay on the trucks all the way to your door.

If you ordered a "regular" machine and didn't pay for expedited shipping you're looking at a daily, or alternate day pick up, depending on the volume of orders to be shipped. I wouldn't be surprised if your machine was ready yesterday (Friday) and didn't actually move until Tuesday (worst case scenario).

If you purchased the expedited shipping you're put at the head of the line. When the machine is ready it hits the the next available outbound ride and starts its ride to you as soon as physically possible. But, even saying that, if it's ready on Friday afternoon it might not hit the shipper until Monday.

Now, once it gets to the shipper you're looking at a minimum of 3 days to get to you, 5 is average and 8 if you're rural east coast. It's basically a waiting game from the Stage 7 email to your machine arrival. You will (supposed to anyway) get a tracking number and you'll feel the need to mash your refresh button on the tracking site but that does not make it move any faster.

All I can say is "hang in there, it will be worth the wait."

Cheers.
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Posts: 24 		  Quote Medic Quote  Post ReplyReply bullet Posted: 05 Jan 2019 at 10:40am
Vanquish level 3 with 2 day air delivery.

Edited by Medic - 05 Jan 2019 at 11:06am
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Snaike View Drop Down
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Posts: 9462 		  Quote Snaike Quote  Post ReplyReply bullet Posted: 06 Jan 2019 at 2:49am
Expedited shipping, Stage 7 on Wednesday, should be yesterday afternoon or Monday at the latest. Have you seen a tracking number yet?
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Medic View Drop Down
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Posts: 24 		  Quote Medic Quote  Post ReplyReply bullet Posted: 06 Jan 2019 at 10:07am
Originally posted by Snaike

Expedited shipping, Stage 7 on Wednesday, should be yesterday afternoon or Monday at the latest. Have you seen a tracking number yet?


As of just checking, no.
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Posts: 24 		  Quote Medic Quote  Post ReplyReply bullet Posted: 06 Jan 2019 at 4:52pm
So here's an update for everyone, i got the Stage 7 email Wednesday and JUST got a customer service email reply stating "Your PC should be shipping out sometime between Monday - Friday"

This is the biggest joke I've seen in a while.
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Posts: 9 		  Quote SilentsSabre6 Quote  Post ReplyReply bullet Posted: 07 Jan 2019 at 3:48pm
Originally posted by Medic

This is just one to calm my nerve,

My computer has been in stage 7 since Wednesday. My question is once it's completed do they ship it out immediately or is their a specific day...?


Got email on 31 December saying final stage complete and rig will ship within 1 business day.  Well, that was 5 days ago and nothing...no update, no rig, no shipment notification, nothing.
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Smgrant01 View Drop Down
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Posts: 3 		  Quote Smgrant01 Quote  Post ReplyReply bullet Posted: 05 Oct 2021 at 1:27pm
I’ve been on stage 7 for almost 2 weeks idk why it’s taking so long to ship… can anyone help?
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Posts: 1 		  Quote Bunny_0 Quote  Post ReplyReply bullet Posted: 05 Oct 2021 at 1:42pm
Mines been stage 7 since Thursday sept 30th but i have no tracking number yet either it’s currently Tuesday oct 5
Kaithlyn perez
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Posts: 35 		  Quote Dyno503 Quote  Post ReplyReply bullet Posted: 05 Oct 2021 at 1:52pm
Same here. I gave it a few days before calling in.

Edited by Dyno503 - 05 Oct 2021 at 3:57pm
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Posts: 35 		  Quote Dyno503 Quote  Post ReplyReply bullet Posted: 05 Oct 2021 at 2:04pm
I have an assumption they put the order in stage 7 to appease the customer, but it’s somewhere between stage 5 and stage 6, I say this because If you call in, they don’t provide any information, say the shipping manager is not in right now, and promise to provide an update but never do. This is the 3rd system I’ve purchased from DS. And I’ve had this issue every time, so it is not due to the pandemic, or fedex, or whatever they May Say.    They make quality rigs, but the ambiguity of the process is frustrating as a consumer. I’d rather they tell me they’re waiting on parts with an ETA, than tell me it’s in stage 7 with no info. I don’t mnd if it takes another 3 weeks, just tell me that.

Edited by Dyno503 - 05 Oct 2021 at 2:18pm
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