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Stage question

Post Date: 2020-05-06

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Epi View Drop Down
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  Quote Epi Quote  Post ReplyReply bullet Topic: Stage question
    Posted: 06 May 2020 at 10:30am
Does anyone know (approximately) how long each of the stages last?
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LibertyLoaded View Drop Down
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  Quote LibertyLoaded Quote  Post ReplyReply bullet Posted: 06 May 2020 at 11:23am
I have heard that it depends on exactly what you order how fast it goes. Some of the regulars around here may be able to give you a better idea if you post the details of what you ordered. But here is a copy of the stage details that I was provided in my confirmation email:

Stage 1: Pending Production (5-10 Business Days)
Your order has been placed into our backlog, our inventory department will begin to allocate the components necessary for your order and add it to our backlog. This stage usually takes the longest depending on how busy we are.

Stage 2: Inventory Assigned (2-5 Business Days)
A special component bin has been assigned for your order. We then locate components from our inventory and place them inside your component bin. If any components are out of stock, we are then waiting for them to be delivered to our storage center.

Stage 3: Initial Setup (1-3 Business Days)
The hardware components in your order are now placed into one of our specialized test benches for evaluation. The installation of the operating system, drivers and any applications that are specific to the system you ordered are completed here.

Stage 4: Final Assembly (4-8 Business Days)
One of our system builders will carefully put together your order as if it was their own, they have a passion to build every system as if it was their own and take great pride in the work they do.

Stage 5: Stress Testing (5-10 Business Days)
Our team is running a final batch of tests to verify the integrity and stability of your system. This allows us to ensure that every system we ship will be a rock-solid machine for years to come. We will also install benchmark utilities and testing software to correctly monitor your system's performance throughout our stress testing process.

Stage 6: Quality Assurance (3-5 Business Days)
Your system is undergoing a very detailed quality control analysis. We're inspecting your machine for missing screws, loose cards, checking for special requests, verifying the configuration, and double checking our stress-test results. Our inspectors are trained with an eye for detail and ensure that every system leaves our facility with the art of perfection.

Stage 7: Packaging (1-3 Business Days)
Our team is carefully preparing your order to be shipped. Things include wiping down the system, preparing packaging materials to ensure safe transit, and mounting the computer and all of your accessories into a box to be assigned a shipping label and shipped. Once it ships within the next 1-3 business days, you will get an email with a tracking number at the end of the day.
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Snaike View Drop Down
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  Quote Snaike Quote  Post ReplyReply bullet Posted: 06 May 2020 at 1:08pm
Stages have been altered due to the COVID-19 crisis. DS is working as quickly and efficiently has the safety guidelines will allow. They are putting out machines but, in a post from Alex a few weeks ago, have said that the "stages" may be a little off.
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  Quote Scambush Quote  Post ReplyReply bullet Posted: 09 May 2020 at 10:53am
Altered is right. Here is how my Lumos build (https://www.digitalstorm.com/configurator.asp?id=2926304) is progressing:
Ordered April 11
Stage 1 - April 13
Stage 2 - April 24
Stage 3 - April 27
Stage 4 - May 9
Stage 5 - May 9

Yes, got both Stage 4&5 announcements simultaneously today.

Edited by Scambush - 09 May 2020 at 10:54am
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iaatg6296 View Drop Down
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  Quote iaatg6296 Quote  Post ReplyReply bullet Posted: 11 May 2020 at 9:13am
I got told by an email by digital storm that my PC will be shipped on May 14th. This was when my computer was in stage 1. Only yesterday did I get to stage 2 so now I'm not sure what to believe.
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smfcpa View Drop Down
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  Quote smfcpa Quote  Post ReplyReply bullet Posted: 11 May 2020 at 9:53am
I guess I would hope the most recent e-mail was correct.
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  Quote tcott23 Quote  Post ReplyReply bullet Posted: 28 Aug 2021 at 11:59pm

I feel your pain. It feels like the anticipation of the shipment led me into a Christmas Morning anxiety, and now I feel like I am part of the song Stuck in the Middle with You.

Ordered: August 11
Stage 1: Backlog Queue August 11
Stage 2: Inventory Assigned August 24
Stage 3: Pending Assembly August 25
Stage 4:
Stage 5:
Stage 6:
Stage 7:


Edited by tcott23 - 29 Aug 2021 at 12:04am
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dcon View Drop Down
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  Quote dcon Quote  Post ReplyReply bullet Posted: 30 Aug 2021 at 10:16am
Oddly enough, the longest stage for me so far has been quality assurance.

Ordered: July 31
Stage 1: August 1
Stage 2: August 5
Stage 3: August 11
Stage 4: August 11
Stage 5: August 12
Stage 6: August 20
Stage 7: September 1





Edited by dcon - 03 Sep 2021 at 7:59am
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hoserator View Drop Down
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  Quote hoserator Quote  Post ReplyReply bullet Posted: 31 Aug 2021 at 12:07am
@dcon, get ready for the shipping info. Maybe check your spam filter. And start the offerings to the shipping gods. Soon. Smile
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