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Stuck in stage 4

Post Date: 2021-05-21

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Zenrhys View Drop Down
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Joined: 03 May 2021
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Posts: 1
  Quote Zenrhys Quote  Post ReplyReply bullet Topic: Stuck in stage 4
    Posted: 21 May 2021 at 8:10pm
According to DS stage 4 means:

"Stage 4 - Assembly Started:
An expert builder has started working on your order and carefully installs the components, and completes wiring throughout the chassis. There may be a possibility that we're still waiting for accessories or non-essential components. However, we're starting the process now to get your order done as soon as possible."

It's been about a full week for stage 4 but it seems like everyone else gets stage 4 done in less than 3 days. How long does it usually take to finish constructing the PC in this stage? Sorry if I sound frustrated, but after an almost 2 and a half month wait just to get to stage 2 I guess I'm a little anxious.

System Configuration:

Chassis Model: Digital Storm Lumos
Exterior Finish: - Standard Factory Finish
Trim Accents: - Standard Factory Finish
Processor: Intel Core i9-10980XE Extreme Edition (18-Core) (Boost Up to 4.6 GHz)
Motherboard: MSI X299 PRO (Intel X299 Chipset) (Up to 4x PCI-E Devices)
System Memory: 32GB DDR4 3200MHz Digital Storm Performance Series
Power Supply: 1000W Digital Storm Performance Series (Semi-Modular) (80 Plus Gold)
Storage Set 1: 1x SSD (2TB Samsung 860 PRO)
Storage Set 2: 1x SSD M.2 (1TB Digital Storm M.2 Performance Series)
Internet Access: High Speed Network Port (Supports High-Speed Cable / DSL / Network Connections)
Graphics Card(s): 1x GeForce RTX 3080 10GB (Performance Edition) (VR Ready)
Sound Card: Integrated Motherboard Audio
Extreme Cooling: H20: HydroLux LITE: Integrated Cooling System (CPU Only)
HydroLux Tubing Style: Flexible Tubing (Requires HydroLux Liquid Cooling System)
HydroLux Fluid Color: Clear Fluid + Clear Tubing (Requires HydroLux Liquid Cooling System)
Cable Management: Premium Cable Management (Strategically Routed & Organized for Airflow)
Chassis Fans: Standard Factory Chassis Fans
Internal Lighting: Remote Controlled Advanced LED Lighting System (Multiple RGB Color Modes)
CPU Boost: Stock Factory Turbo Boost Advanced Automatic operating system
Operating System: Microsoft Windows 10 Home (64-Bit)
Recovery Tools: USB Drive - Windows 10 Installation (Format and Clean Install)
Virus Protection: Windows Defender Antivirus (Built-in to Windows 10)
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sakebiru View Drop Down
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Email address used to purchase matched with forums account email.

Joined: 22 Apr 2021
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Posts: 11
  Quote sakebiru Quote  Post ReplyReply bullet Posted: 22 May 2021 at 7:37am
You should definitely email Alex

Here is my experience and build. Hope you will find it useful.

Order: 4/23/2021
Email Alex about my order 5/12/2021
Stage 2,3 : 5/17/2021
Stage 4,5 5/18/2021
Stage 6, 7 5/19/2021
Pick up 5/20/2021

System Configuration:
Chassis Model: Digital Storm Velox
Exterior Finish: Exotic Paint Finish - Blanco White
Trim Accents: - Standard Factory Finish
Processor: AMD Ryzen 9 5900X (12-Core) 4.8 GHz Turbo
Motherboard: ASUS ROG Strix X570-E Gaming (Wi-Fi) (AMD X570 Chipset) (Up to 3x PCI-E Devices)
System Memory: 32GB DDR4 3200MHz Digital Storm Performance Series
Power Supply: 850W Digital Storm Performance Series (Modular) (80 Plus Gold)
Expansion Bay: - No Thanks
Optical Drive: - No Thanks
Storage Set 1: 1x SSD M.2 (500GB Seagate FireCuda 520) (NVM Express) (Gen4 PCIe)
Storage Set 2: 1x SSD (1TB Samsung 860 EVO)
Storage Set 3: 1x Storage (2TB Western Digital - Black Edition)
RAID Config: - No Thanks
RAID Card: - No Thanks
Internet Access: High Speed Network Port (Supports High-Speed Cable / DSL / Network Connections)
Graphics Card(s): 1x GeForce RTX 3080 10GB (Performance Edition) (VR Ready)
Sound Card: Integrated Motherboard Audio
Add On Card: - No Thanks
Extreme Cooling: H20: HydroLux PRO: Exotic Custom Cooling System (1x Graphics Card + CPU)
HydroLux Tubing Style: HardLine Tubing (Requires HydroLux PRO Custom Liquid Cooling System)
HydroLux Fluid Color: Clear Fluid + Clear Tubing (Requires HydroLux Liquid Cooling System)
Cable Management: Exotic Cable Management - White - (Cable Combs with Custom Color Sleeved Extension Cables)
Chassis Fans: Standard Factory Chassis Fans
Internal Lighting: Remote Controlled Advanced LED Lighting System (Multiple RGB Color Modes)
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Alex View Drop Down
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Digital Storm Supervisor


Joined: 04 Jun 2012
Online Status: Offline
Posts: 16314
  Quote Alex Quote  Post ReplyReply bullet Posted: 22 May 2021 at 10:00am
Reach out to me, happy to help ([email protected]).
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Nolan05 View Drop Down
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Joined: 04 Apr 2021
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Posts: 9
  Quote Nolan05 Quote  Post ReplyReply bullet Posted: 24 May 2021 at 6:06pm
Here is my order summary:
Stage one 3/3-4/20
Stage two 4/20-5/21
Stage three 5/21-5/24
Stage four 5/21-5/21
Stage five 5/21-5/21
Stage six 5/21-5/21
Stage seven 5/21-5/21
Shipped 5/21
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