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Stuck on Stage 1!

Post Date: 2020-02-03
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LeeTheWeeb View Drop Down
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Newbie

Email address used to purchase matched with forums account email.

Joined: 03 Feb 2020
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Posts: 1 		  Quote LeeTheWeeb Quote  Post ReplyReply bullet Topic: Stuck on Stage 1!
    Posted: 03 Feb 2020 at 6:10pm
I ordered my rig on January 16th of 2020, and got the confirmation email for stage one on the 17th. I bought the Lynx Level 4. I’ve been on stage 1 ever since and haven’t gotten any other update emails.
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HockeyBuck View Drop Down
DS Veteran
DS Veteran

Email address used to purchase matched with forums account email.

Joined: 27 Jul 2012
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Posts: 1608 		  Quote HockeyBuck Quote  Post ReplyReply bullet Posted: 04 Feb 2020 at 12:36am
Welcome to the forum LeeTheWeeb ! Congrats on the Lynx order...

You can email DS Manager Alex to ask.   Sometimes they are waiting for a part that’s needed for your build to move along.   Ask Alex.   He tends to get things resolved for customers...

[email protected]

Also I noticed you didn’t get your DS Verified Customer badge.   That usually happens if the DS Order email and the forum emails don’t match exactly.    You might check on that too...
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DERAGEDXJAWZ View Drop Down
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Joined: 30 Jan 2020
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Posts: 4 		  Quote DERAGEDXJAWZ Quote  Post ReplyReply bullet Posted: 04 Feb 2020 at 3:50am
I ordered a lynx level 3 on Jan. 23rd and they are telling me to expect it to be shipped on Feb. 14th
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Alex View Drop Down
Admin Group
Admin Group

Digital Storm Supervisor


Joined: 04 Jun 2012
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Posts: 16314 		  Quote Alex Quote  Post ReplyReply bullet Posted: 04 Feb 2020 at 4:40pm
Correct, we then will have a majority of all Lynx orders on track and before the end of this month, we'll be ready to ship on all Lynx builds within 1-3 business days.

We're catching up fast now.
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