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System Arrived! Review

Post Date: 2010-10-08

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CamperX View Drop Down

Joined: 21 Sep 2010
Online Status: Offline
Posts: 36
  Quote CamperX Quote  Post ReplyReply bullet Topic: System Arrived! Review
    Posted: 08 Oct 2010 at 3:18pm
I was recently in the market for a new computer and decided to evaluate Digital Storm along with other popular brands in this market. There were several important factors that led me to buying a DS system. The most important factor  for me is customer service & support so that's what I want to talk about. I feel that how you are treated as a new or returning customer, tends to indicate the quality of a company and its products. I have learned this through trial and error through the years so I always dig into this aspect. This is especially important since I use the system for work & play. I need a reliable company for the years ahead.

There are several consumer "after purchase" review related websites where I was able to take a glimpse of DS in action. From these consumer-based websites you can see DS staff taking an extremely proactive (and unprecedented) role in responding to customers. DS clearly stands out among the rest in this area. This was later supported by their fast response to phone calls and e-mails I made to the company. That's important to me from my past experiences. To top it off, this user forum appears to reflect the overall culture within this company. That's not typically something you get to see. They are a solid company that has no problem with this level of transparency. By this I mean that the forum is a place to learn exactly what you are getting before you buy - pros and cons of configurations right out in the open, and without any irritating sales push. When DS (Sara) provided advice in my case it was to recommend a more reliable component for my specific needs. In the end I took her recommendation and I'm happy I did. Altogether, I feel I made a wise choice buying a DS system primarily because the people behind the company seem to be driven to put customer service as first priority.

My configuration basics:
Black OPS Hailstorm
i7 980x (3.67 GHz)
1x NVIDIA GTX 480 1.5 GB (PhysX)
2x Drives (OS/Data)
Stage 6 cooling / Addon-lighting , tube coloring, etc. blue.
Stage 1 boosts
3 year warranty

For what I do this is the perfect setup. All I can say is this system rocks -- beyond FAST. Setup took about 5 minutes and I was flying. That's no exaggeration. The packing job was amazing, everything included, the manual, all the extras included, etc. Not even a token fingerprint on the case you might reasonably expect. LOL. I feel got more than what I paid for. Sorry this sounds like a sales pitch but there's nothing I can say that's negative. Thanks for everything!!! Also thanks Ender for helping me.

I'll post some pictures at some point, maybe when I'm done admiring this computer : ) Oh I need to change my avatar. Big%20Smile

Added some pics...

Edited by CamperX - 08 Oct 2010 at 6:22pm
E-Mail - [email protected]
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!ender_ View Drop Down
DS Veteran
DS Veteran

Joined: 24 Oct 2007
Online Status: Offline
Posts: 4219
  Quote !ender_ Quote  Post ReplyReply bullet Posted: 08 Oct 2010 at 3:40pm
Strong post in my "get a new sig" thread in the general section and we'll get you a new avatar and signature to match that beast :)
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Alex View Drop Down
Admin Group
Admin Group

Digital Storm Supervisor

Joined: 04 Jun 2012
Online Status: Offline
Posts: 16314
  Quote Alex Quote  Post ReplyReply bullet Posted: 08 Oct 2010 at 8:11pm
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rholyrag View Drop Down
Senior Member
Senior Member

Email address used to purchase matched with forums account email.

Joined: 17 Oct 2009
Online Status: Offline
Posts: 841
  Quote rholyrag Quote  Post ReplyReply bullet Posted: 09 Oct 2010 at 5:22am
Awesome looking rig and great review...Excited!
"What we do in life echoes in eternity" - Maximus from Gladiator
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