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The Shipping Time

Post Date: 2022-07-29

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ThyccT View Drop Down
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Email address used to purchase matched with forums account email.

Joined: 29 Jul 2022
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Posts: 2
  Quote ThyccT Quote  Post ReplyReply bullet Topic: The Shipping Time
    Posted: 29 Jul 2022 at 11:53am
I am confident about this company, and I am trying my best to be patient, but I am on day nine of waiting and I haven’t received any update and when I sign in with my order number it says I am still on Step 1. Is there any ways to receive a more accurate time of completion? My second job is reliant on me having a functioning pc and the wait with no updates is low key stressing me out, any help would be appreciated!!!!
^ w ^
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Snaike View Drop Down
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Just a dude trying to keep the spam away
Email address used to purchase matched with forums account email.

Joined: 23 Jan 2014
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Posts: 9462
  Quote Snaike Quote  Post ReplyReply bullet Posted: 29 Jul 2022 at 12:10pm
Contact DS Customer Service Manager, and all around great guy, [email protected].

Get your answers directly from the source.

Now, on a different note.. what did you order?
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ThyccT View Drop Down
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Newbie

Email address used to purchase matched with forums account email.

Joined: 29 Jul 2022
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Posts: 2
  Quote ThyccT Quote  Post ReplyReply bullet Posted: 29 Jul 2022 at 12:25pm
Originally posted by Snaike

Contact DS Customer Service Manager, and all around great guy, [email protected].

Get your answers directly from the source.

Now, on a different note.. what did you order?

System Configuration:

Chassis Model: Digital Storm Lynx - Level 4 (MPN-LV4) (BTO)
Exterior Finish: - Standard Factory Finish
Trim Accents: - Standard Factory Finish
Processor: Intel Core i7-12700F (4.9 GHz Turbo) (20-Thread) (12-Core) 3.6 GHz (Alder Lake)
Motherboard: ASUS / MSI / ASRock (Intel Chipset) (Up to 2x PCI-E Devices)
System Memory: 16GB DDR4 Digital Storm Performance Series
Power Supply: 700W Digital Storm Performance Series
Expansion Bay: - No Thanks
Optical Drive: - No Thanks
Storage Set 1: 1x SSD M.2 (1TB Digital Storm M.2 Performance Series)
Storage Set 2: - No Thanks
Storage Set 3: - No Thanks
RAID Config: - No Thanks
RAID Card: - No Thanks
Internet Access: Wireless Connectivity (Supports 802.11ac) (Integrated Motherboard Wi-Fi)
Graphics Card(s): 1x GeForce RTX 3070 Ti 8GB (VR Ready)
Sound Card: Integrated Motherboard Audio
Add On Card: - No Thanks
Extreme Cooling: H20: Stage 2: Digital Storm Vortex Liquid CPU Cooler (Dual Fan) (Fully Sealed + No Maintenance)
HydroLux Tubing Style: - Not Applicable, I do not have a custom HydroLux liquid cooling system selected
HydroLux Fluid Color: - Not Applicable, I do not have a custom HydroLux liquid cooling system selected
Cable Management: Premium Cable Management (Strategically Routed & Organized for Airflow)
Chassis Fans: Digital Storm Performance Series (RGB Fans)
Internal Lighting: Remote Controlled Advanced LED Lighting System (Multiple RGB Color Modes)
Software Control: - No Thanks
Chassis Mods: - No Thanks
Noise Reduction: - No Thanks
LaserMark: - No Thanks
CPU Boost: Stock Factory Turbo Boost Advanced Automatic Overclocking
Graphics: - No Thanks, Please do not overclock my video card(s)
OS Boost: - No Thanks, Please do not tweak the services on the operating system
Operating System: Microsoft Windows 11 Home (64-Bit)
Recovery Tools: USB Drive - Windows Installation (Format and Clean Install)
Virus Protection: Windows Defender Antivirus (Built-in to Windows 10)
Office: - No Thanks
Mouse Pad: - No Thanks
Display: - No Thanks
Surge Shield: - No Thanks
Speakers: - No Thanks
Keyboard: - No Thanks
Mouse: - No Thanks
Branded Gear: - No Thanks
Priority Build: - No Thanks, Ship Within 5-10 Business Days After Order Is Successfully Processed
Warranty: Life-time Expert Care with 3 Year Limited Warranty (3 Year Labor & 1 Year Part Replacement)
I also am figuring the more expensive/custom perhaps the more you have to wait I am very anxious so I like dates and times lol. I will definitely email him though, thank you for helping!!!
^ w ^
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Alex View Drop Down
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Digital Storm Supervisor


Joined: 04 Jun 2012
Online Status: Offline
Posts: 16314
  Quote Alex Quote  Post ReplyReply bullet Posted: 30 Jul 2022 at 9:58am
Thank you for emailing me, as promised we're going to get it shipped within the next few days.
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Cretae View Drop Down
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DS Veteran

Email address used to purchase matched with forums account email.

Joined: 22 Mar 2010
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Posts: 7331
  Quote Cretae Quote  Post ReplyReply bullet Posted: 31 Jul 2022 at 5:59am
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Onkel_Ken View Drop Down
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DS Veteran

Email address used to purchase matched with forums account email.

Joined: 17 Dec 2008
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Posts: 2961
  Quote Onkel_Ken Quote  Post ReplyReply bullet Posted: 31 Jul 2022 at 6:12pm
Velox X/AMD 5900X/MSI X570 Pro Carbon MB/32GB DDDR 3600 DSPS/850W PS/500GB Samsung 980 Pro/1TB Samsung 970 EVO Plus/500 GB HDD/Sound Blaster AE-7/EVGA FTW3 Ultra RTX 3080 10GB/Liquid CPU cooler AIO/
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