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Thinking of purchasing, Please answer few question

Post Date: 2009-01-03

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blakem View Drop Down
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Joined: 03 Jan 2009
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  Quote blakem Quote  Post ReplyReply bullet Topic: Thinking of purchasing, Please answer few question
    Posted: 03 Jan 2009 at 11:51pm
I have been an owner of Aliewnare for the past 3-4 years... There phone support is OK. But the main reason I stuck with them for so long is becuase when some would break or couldnt figure out. They would ship it back and fix it. I always paid Nothing for this. They took care of all repairs and replacement parts. The only way they would not take care of it, is if you installed one single thing yourself (extra Video Card/Sound card, etc).
 
My question, how does DS handle Repairs?
 
Do you pay for the repairs, etc?
 
I noticed something on the site about buying a part from newegg and having them install it. So that count for extra Video Cards and other hardware?
 
What happens if you install a Video Card or Sound Card not from them?
 
If someone could please answer these, it would greatly be appreciated. I'm VERY impressed with these machines, and heard such great things about them. Just wanna grab a little more info before hitting the big button. Thanks, Blake.
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widdlecat View Drop Down
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  Quote widdlecat Quote  Post ReplyReply bullet Posted: 04 Jan 2009 at 12:09pm
Shipping is only covered during the 30 day money back guarantee period.
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jtspectra2 View Drop Down
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  Quote jtspectra2 Quote  Post ReplyReply bullet Posted: 04 Jan 2009 at 12:13pm
Originally posted by widdlecat

Shipping is only covered during the 30 day money back guarantee period.


which DS fails to mention. at least i didnt see it. oh well
Q9650 @ 4.2Ghz( Liquid Cooled), 4GB 1600Mhz DDR3, GTX280 SLI, VRaptor,HAF 932
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DST4ME View Drop Down
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Email address used to purchase matched with forums account email.

Joined: 14 Apr 2008
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  Quote DST4ME Quote  Post ReplyReply bullet Posted: 04 Jan 2009 at 2:47pm
shipping is covered for 30 days, every time system comes back to you.

but out side of that you pay shipping.
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